Downey Xtreme Plumbers

Joe c.

Had a recent plumbing issue and yelped a local company. The plumber named Max showed up on time an resolved my backed up drain. Apparently, my 8 year old daughter uses way too much toilet paper and wipes. Was worried the small bathroom flood could get ugly, as I tried all the usual things to try and clear the blockage. Max came in with a couple different snakes and knocked it out and left everything clean like it never happened. Definitely call Downey Xtreme Plumbers and if you can, ask for one their plumbers Max Hernandez, he was a true pro. He answered all my questions and took care to wear a mask when he arrived, and keep my place clean. I don't usually write reviews but they earned my business and I don't mind taking a moment to give thanks where it's due.

Kevin A.

It's Sunday and I just had one of the best experiences with a plumber I've ever had. Allow me to explain--

I live in a very old Spanish style building far up in the Hollywood hills, built in 1927. One of the biggest problems in our building is the plumbing. It is old, corroded, and it is going.

The last couple weeks I have had water fill up in my kitchen sink and neither Drano nor Liquid Plumber were able to remedy the situation much in the end. Even the industrial strength product recommended by Home Depot employees was unable to clear it despite the promise of ""your money back if it does not work."" So my problem of slow draining water was now a stagnating sink filled with water and chemicals, the limes of which I knew were unhealthy to be inhaling. It was clear that I needed a professional.

The maintenance department of the large management company that handles my building sent over someone from the company they use most often. He showed up sweaty, dirty, with substandard tools, was difficult to understand, and his Covid protocols left something to be desired. He did help me get a small set of keys out of my bathroom sink, so it was not all bad, but he raced out of here after 20 minutes saying that the plumbing all needed to be replaced, that his snake did not work, and that even the unit below me was affected.

""Wow,"" I thought, ""this is baaaaad."" I called my downstairs neighbor to apologize that maybe my staying home more due to covid, what with the cooking and needing to clean dishes more, probably was the culprit and blocked up his pipes too. You know what my downstairs neighbor's reply was? He told me his kitchen sink was FINE. Running perfectly!?!

What was going on here?

I called the management company and they told me they got a huge estimate for the future work which entailed the complete removal of the piping of the corner two units-- yada yada yada. I told them that the plumber they sent lied to me about having checked the sink drain for the tenant below and that they were NOT having problems. I suggested getting a second opinion and they agreed to that recommendation.

Enter XTREME PLUMBING from Downey.

Now, I will say that it took a while to get one of their plumbers here as there was an emergency situation at a Wal-Mart and the lovely Rachel had to re schedule me for the next day. While I did not appreciate having my time moved about some, I did like the idea of having a plumber with skills good enough to handle bigger jobs like that at a Wal-Mart, so I agreed to the following day's time window and they let me cancel having him come over on a Saturday night. It was Halloween after all.

I told Rachel I'd like the man who was tasked to work on the emergency gig at Wal-Mart too. She offered that plumber Max Hernandez was available to come see me the following day, on a Sunday. I agreed and felt good about it now that it was a more typical daylight job.

Max showed up clean and presentable, not smelling of cigarettes (or anything worse!). He was easy for me to understand and communicate with. He had his face mask on when he arrived and was unhurried and ready to first assess the problem carefully and then set about repairing it for me. Yes, he said, the internal plumbing probably would benefit from an overhaul and new pipes, but that we both knew this and it was not an option today.

So Max brought in not one but two snakes, a small one and the other larger mama badass snake. He proceeded to irrigate and clean out the corrosion and food and black funk trapped in my pipes that was keeping the water from flowing and he removed pail after Paul of the watery sludge from my apartment kitchen-- Whew!

After this all was taken care of, Max recommended swapping out the old chrome piping for a stent of black plastic pipe that he said would retard future corrosion some. Now I'm no plumber, so I elected to just trust him and allow him do what he felt was best. It was no easy process! I saw that he had to cut and re-route things, but-- A couple hours later? My water is flowing well and I can get back to living and cooking and cleaning and life in quarantine as I know it!

Max cleaned up everything-- no black gunk was left about on the floor underneath the sink like with the previous plumber. I really appreciated this. I'm ready to set about re-organizing my kitchen and sink quarters now.

In summary, Max Hernandez is a good guy and a terrific plumber. Clean. Conscientious. Calming. If you come across plumbing issues, I recommend starting with XTREME and maybe that you request him first and by name. I know I will in the future.

Thanks, Max, and thank you to XTREME!

Shawna O.

Just want to give a shout out to Arthur and Israel! Very prompt, professional and replaced our old water heater within a couple of hours of calling. And on a Saturday! Highly recommend!

Lauren C.

Everyone I interacted with was great! Rachel went above and beyond to help me get an appointment that worked for my schedule! And Hector was professional and able to fix the broken faucet right away! He had all the tools and parts to take care of it in one visit. I would highly recommend their services to everyone!

FYI - I don't believe their yelp page is up to date because they are open 24 hours -7 days a week.

Gloria R.

Had a shower back up, called Xtreme Plumbers around 10 am, they quoted me $89. To unclog, Eddie Harrison arrived around 2:00 (same day that I called) and took care of the problem. When I called to set up an appointment (Jenna) was very pleasant on the telephone and called me prior to Eddie Harrison arriving. Eddie Harrison looked at the problem and explained how he was going to try and resolve. Thank you Xtreme Plumbing for sending a pleasant, great customer service staff. And yes Eddie Harrison did resolve the issue and the quoted price never changed.

Tali S.

These assholes broke into my home. They said its ""common practice"" because they have a time frame they need to work in- so if they're early they do not wait for you, they break in!