Doug Turner Plumbing

Tim D.

Doug Turner Plumbing has done work for me twice now and on both occasions were serviced by highly competent plumbers.

A little background:

Two-weeks prior I cleaned out the trap on a clogged sink and here it was again not draining. So I decided this plumbing job was best done by a professional.

After calling DTP I had one of my master bath sinks unclogged by Rock Hillman, a Master Plumber. Rock is a great guy and was a genuine pleasure having him in my house.

The job, by the way, was no simple task. After doing the obvious, running the drain auger, the sink was still stopped up. But now the powder room sink also was filling with water and black drain chunks (yuck!).

To compound the problem, the way the plumbing was run by the home builder two sinks shared one line so when Rock tried running the auger it simply ended up going into the other sink's drain. (Cheap builder!)

Ordinarily the plumber would just access a clean-out drain and free the clog. Simple. Except there was no clean-out and to make matters worse, no access to the vent in the attic or upstairs bath room. (Cheap builder!) This is where experience pays off though. Rock estimated exactly where the pipe was located, in the wall (conveniently behind the bathroom mirror) and then opened up a small ten-inch hole to put the drain auger down. Two-minutes later, both drains were draining great. After sealing the drain with a removable patch so the pipe can be accessed in the future and another five-minutes, the mirror was back up and the job was done.

Bottom line is if you want plumbing done right call Doug Turner.

Joe F.

Paid over $600 to find the main drain opening to clean it up.
They didn't send the complete video of what was supposedly bad and quoted $1600 to repair something that they told me was broken.
I then digged myself to uncover nothing was wrong,
I instead put all needed missing piping (missed from the original installation) for just $45 and that was it

Mark C.

This company gives personalized awesome service.From scheduling my home repair needs to work complete,never has been so easy.Expertise people who really care that you are completely satisfied.Highly recommended for any of your plumbing issues.Thank you all at Doug Turner Plumbing!

Amy Y.

The company was very responsive, and professional. Damon cleared a blocked line, and detected a line break. He was quick, courteous and friendly.

David G.

I call for a small plumbing leak in my house Very expensive $357 a hour . You gotta be kidding Me . I instead call Mr Rooter plumbing came to my house for free inspection and quote and he found problem and address it quick with no charge , Still i gave him a compensation for hes time and expertise! The next plumbing issue would be Mr Rooter Plumbing! Use them instead.

Vicki H.

I have been using Doug Turner Plumbing for years. They always do a FABULOUS job. And I live in a house built in 1867. Very prompt and neat. Prices are very reasonable. I have also had them plumb a totally new bathroom in my barn and they were great! Put in a tankless water heater

Brandi C.

While housesitting for my sister, a water line in the neighborhood broke and all water was cut off to the neighborhood. When it was turned back on around 1:45 a.m., I was awoken by a horrible banging noise coming from the backflow preventer for the irrigation system. I called three different plumbers, none of whom could or were willing to help me. The fourth call was to Doug Turner Plumbing, and the answering service told me someone would call me. Doug Turner himself called me back within five minutes. He walked me through what to do and assured me that there was no threat of damage and that it would eventually quit on its own (which it did). He told me he would call me back first thing in the morning, and sure enough he called me at 7 a.m. to check on things. While a plumber did not have to come out, I was thoroughly impressed with the quick response time in the middle of the night, and the courtesy that Doug showed me both at that time and again in the morning. Next time I need a plumber, Doug Turner Plumbing will get my business!

Kathy F.

Turner Plumbing was able to fix a problem at our high rise that was not fixed for over a year by other plumbers. They were so professional and the work was done well. Problem solved!!!

Abi P.

I just paid 325 for 20 mins of nothing. They came on overtime, said that they cant fix it till mon-thru friday . so i wouldnt have to pay the overtime charge, but they would not use it against the work they will do. So 325 was JUST FOR telling something is wrong with my sink. I know something is wrong, I had to point them out to where the problem was to. THIS IS ABSOLUTELY WRONG. I dont mind paying the overtime , if they fixed it. But they said it would take another 3 hrs to change the facuet on a kitchen sink, that would run me close to $1000 bucks.

Sheryl L.

Never did get the plumber here. They gave me a 1-4 wait time. At 3.55 I called them to ask where the plumber was. At first, they said they had no record of my appointment, then they said that I was next. Apparently, a few minutes after getting off the phone with me, they made their "courtesy call' to my husband at 4.10. When he didn't answer, they called back at 4.13 cancelling the appointment, even though I had spoken to them 20 minutes earlier, and told them I was waiting at the house. Now will have to find a plumber who won't charge for a Saturday. Advise you pass on them.