Doug Parks And Son Plumbing

Tim R.

These guys suck @ss! Asked me to send pics to him so he don't have to drive out, then closed out his work order like he replace something!!! Do not use these fools!!!!

Robert P.

Was provided great service. Value was also far better than larger companies in town.

Candace T.

I totally agree with previous comment!
I've been waiting for over a month for my hot water heater to be repaired.
I rate them 0! poor communication skills, unprofessional, lack of penmanship!
I've been very patient in waiting!
I have no hot water the part was in a Stephan the receptionist never contacted me. it's so happens I called them to check if the part was in . I regret ever dealing with this business

Janet M.

The worst!!! He was nice upon initial phone conversation, however he never showed up to our scheduled appointment. Like other reviews say, i never received a call or text to say he was not showing up.
He ""diagnosed"" my water heater issue through a picture I sent him and ordered parts that never arrived. He continuously gave me the runaround by saying parts were delayed, scheduling appointments and not showing up without notice. Very unprofessional. He does not respect people's time! My husband and I missed work to be home during the scheduled appointments.

Never got any work done by him because he never showed up to a single appointment. Thanks for nothing!

Alease G.

Very polite on the phone. I was disappointed when Doug did not show up as he promised. The next day however, he texted ""I'm in Lemoore. If you want me to come by I need to hear back from you in 5 minutes or I'm headed back to Fresno. ""
Rude! No apology for not coming the evening before.
When he arrived no hello he just grunted.
Went in through the attic opening. Some how I ended up with a huge hole in my ceiling. He says he sat his flashlight down .
Funny in all that rubbish there was no flash light in it
I think he stepped on my ceiling. He said he would put in a claim to have my ceiling repaired. He didn't . When I called he said I fixed your leak I'm done . Wow!

Angie N.

Long story short if you value communication, liability, and on time appointments do not use them. They are polite but that does not get the total job done.

2 stars were given for part of the job that was completed.

Consuelo O.

Doug is a very reliable and very fast at finding the issue. I will request Doug the next time we have toilet issues.

Jeff B.

I would give 0 stars if the system would let me. The initial service call seemed to go well. Then we never saw them again. First American Home Warrantee assigned Doug Parks to us for our water heater & faucet leaks. After 2 months of countless phone calls to Doug Parks business number & cell number we never got any phone calls back. I even emailed a copy of the contract I have that shows the repairs should have been covered. They would have fixed it if i paid them 800.00 out of pocket even though it was covered per my contract that I provided to them. After complaining to FAHW they text me that Doug Parks would be there 6/23/23 between 1:30 and 6:00. Doug Parks never showed up & I once again tried to call the business line & the cell number with no answer or return call. Totally unprofessional & sincerely believe they use their FAHW contact to try and scam you out of more money.

John H.

Stars Rating: -0

STAY AWAY from this company.
Horrible company...don't hire.
Poor scheduling, phone services, customer services and plumbing knowledge- Read below.

Thursday-
Property was on schedule for Thurs 12noon for a broken kitchen sink drainage pipe.
Around 3:45pm to 4pm- no one showed up, I called the company multiple times and no one pick up. All calls goes straight to voicemail and voicemail is FULL. No CALL No SHOW for the day.
Note: Took half day from work.

Later on that night at 10pm, I received a text that my appointment was re-schedule to Friday 12noon.

Friday-
Friday- Again, no call no show. Around 7:11pm, I received another text- job has been re-schedule to Sat 12noon (like I don't need my weekend, plus why would I give up my weekend when they missed their 2 business day appointment). I told them NO! I'll see them Mon 12noon. They confirm appointment.
Note: Wife took half day from work.

Monday-
Monday comes along, 12noon no one show up or called.
Late 5pm, the father Doug came out.
Goes under my crawl space and cut the wrong drainage line (bathroom). SMH! FML! Bunch of Rookies!!.
Note: Took half day from work.

They ending fixing the broken Kitchen drainage pipe (which was the initial problem) and then planned to leave the bathroom pipe- they partial cut for the next appointment- like I was gonna let that happen.
I firmly told them to fix it. They weren't too happy about fixing it.
I was NOT gonna wait for another appointment and deal with the headaches again.

I CAN'T believe the ordeal I have to go thru to fix a kitchen drainage pipe.

VERY UN-PROFESSIONAL company!!

Good Luck to you, if you hire them!!

David G.

Stay away, read all these reviews, they're exactly right! This company sucks and very unprofessional. They don't have any idea whos doing what. They make excuses and scam insurance companies out of their money. I gave them two weeks to get back to me and never did. I'm with out hot water!!! BEWARE OF THEM. STAY AWAY!