Done-Rite Plumbing And Rooter

Enrique L.

Every time we call on them they respond fast and efficiently. The service is perfect every time. Great service on the phone and when they get to know you they treat you like family.

Kyle B.

Sean MacDonald came out within an hour of my call to diagnose a leak from the bathtub. Sean quickly identified the problem, fixed it right away, and didn't charge for any unnecessary work. Sean was friendly and professional. It's work like this that creates raving fans--I will work with Done-Rite for my future plumbing needs and refer Sean to friends and neighbors.

Audrey S.

10/10 Recommend using this company! Their service was excellent, very fast, and pricing was very reasonable. Never did I feel like they were racking up the bill or taking advantage of us in our time of need. They were a breath of fresh air compared to many service people we have used in the past. They really embody the ideals you associate with a family owned and operated business, and really had our best interests at heart. Everyone we worked with was extremely helpful, knowledgeable, and professional. From the woman who took our intake call to Anthony and Victor, who performed the work, and the manager helping us through our options and finding us the best solution for the best price, these guys are amazing. Any issue we have in the future, without a doubt we will be calling Done-Rite Plumbing! Seriously thank you guys so much for everything!!

Mark S.

My family and I have been in Tustin for nearly 30 years. Thankfully, we haven't had too many plumbing issues but we have had Done-Rite out to the house a few times and they're great! Anthony had to come out this week to unclog a toilet, I wasn't able to clear on my own. Fast, friendly, reasonable and on time...what more could you ask. Thanks DR!

Brandi G.

Absolutely amazing service. Jon, the service tech, was dedicated to finding the problem and had options for us on how to fix it. He's extremely knowledgeable and patient while explaining. He had excellent customer service skills and knew so much about non plumbing things also. Highly recommend this company

Christy N.

Sean Macdonald showed up on time, explained what needed to be done & fixed my toilet issue in a timely manner. Would highly recommend him & Done Rite!

Jennifer M.

Anthony and Victor came to repair a leaky toilet and I couldn't be happier with their service. They were so profession and friendly, and more importantly fixed some poor work from a past plumber. I am very satisfied with the service and will call them the next time we need a plumber. Good service is so refreshing - thank you!

Robert F.

Great service! Fast, on time and quick to fix the issue with my backed up kitchen drain. Jon the tech was professional and showed up when he said and used a modern rooter machine. I'll be using them again! Hats off to Jon!!

Scott S.

No one returned my email. I had to hire someone else. Verne's Plumbing came out immediately.

Carlos V.

I called Done-Rite Plumbing due to noticing a small leak forming in my garage from one of the pipes in there. I heard about them through a neighbor, so I wanted to try them out. They gave me an arrival window within the next hour to 3 hours after I called. After a few minutes, they messaged me that Jon H. would actually arrive ~30 minutes before their quoted arrival window, and in this case, that was great as I was immediately available.

It turns out it was the pressure regulator slowly leaking. Water was still working throughout the house, but I definitely needed this replaced before it could get any worse.

The service was quick, and Jon was a pleasure to work with. He gave me a quote upfront how much it would cost if that was the only issue as well as a quote if there were more problems than he initially scoped it out to be. Luckily, the only problem was the pressure regulator, and he got it done quickly and effectively.

They quoted me a 1 year warranty for parts and labor, so it was a great thing to have that peace of mind as well.

I would call them back for any plumbing service needed in the future, and I would definitely recommend this business to friends and neighbors.