Done Right Plumbing

Jemmy S.

Never ever deal with this contractor (Done Right Plumbing); the Owner (John Benedict) is irresponsible contractor; he did works in my leach field system and the underground plumbing line and it fails in less than a year; No water is draining to the leach field, causing the septic tank to be full of water; when we ask him to come out he give you ALL various reasons not to come and attitude; and when he did the works, he destroy the irrigation Lines and the electrical lines and when you ask him to fix it, he gave you ""F"" and ""MF"" words in the text message; I kept his text message and I will show it to the judge and the AZ ROC inspector. We ending up need to file AZ ROC complains to this contractor. This guy deserve to lose is licenzed;

Audrea P.

Caleb came at the time he said and repaired my sink perfectly and in and timely manner. Definitely will use them again!!!

B L.

Third time using this company since October 2018. Each time I called they were out within a few hours. They provide quality service that I've been able to trust. This time Caleb ( I hope I spelled his name right) and Harry came out to install a tankless water heater this time. Prior to this they installed new toilets and sinks. Originally they fixed a busted pipe behind my wall. They have been and will continue to be my plumbing company.

Ann H.

I would not recommend using Done Plumbing for any major plumbing repair in your home. They were contracted by me to repair a plumbing line in my home which they did not repair correctly and their workers also broke a faucet in my bathroom (which they have consistently told me they did me a favor by replacing the broken faucet as they more or less saying that they didn't break it). The first time around the repair time was quite lengthy and the company was horrible in their ability to communicate status of repair to me or meet the timelines that they put in place for completion. As I said they did not fix the problem right the first time so the second repair effort if seemed they rushed through the process. At the end of the day Done Plumbing felt they repaired the line 95%. Yes they gave me more options and I told them to stop as I was just done with working with them but what is most interesting that one employee said one thing to me and another employee said something completely opposite to my son about what could happen to the line in the future. I did not have the confidence in this company that I should have.

Vj S.

The plumber was called for a water heater issue. The water heatier was not heating the water enough. He changed the temperature to a high setting (which is not recommended- just masking the underlying problem), forced it to work hard and it broke in less than a week.

Joe S.

Do not hire. The plumber they sent out we later found out was a subcontractor. He gave us a quote which was inline with other bids we had. We paid for the service that was started the next day and not completed as promised.
Several days and false promises turned in weeks. We are left with a broken pipe and hole in our wall.

Penny W.

Buyer beware. They do not stand behind their work. We hired them and they damaged our plumbing. We asked them to come back out and they said they were traveling for the next 6 months. We now have to hire someone to come out and fix their mistakes.

I wish someone had warned us.

Baron B.

John (owner) spent a good deal of quality time answering my questions on the phone. Then showed up to the second on time. He did a great job installing my new water heater which he also recommended to me. He also gave me a six year labor guarantee (at his own expense) above and beyond the water heaters six year guarantee. I'm fully expecting that I won't be needing either warrant but if I do I feel confident John will come back and honor his guarantee and take care of me. This man has his act together and I have no hesitations recommending his company.

AJ M.

Done Right has an excellent team in place and is my go to Plumber for all of my rental properties around town! Excellent service in the office and in the field.

Ramona F.

Great company to work with... very responsive and accommodating - value and price is right!
Thank you!