Done Right Drains and Plumbing

Paul R.

Full stars earned because:

Smaller company feel where you're made to feel serviced as opposed to monetized.

No hidden fees to clear my 2 drains. The big name company had hidden fees for the same two drains.

90 day guarantee on the drain clearing. That is outstanding! I won't take advantage of this perk because it'll be my fault if they clog again, but what great service.

Silvia, the receptionist, was very friendly.

Rodz V.

Great company! They get the job done fast and they also take the time to explain step by step everything that they do and the reason why they do it.

I highly recommend Done Right Drains and Plumbing and I definitely will go with them in any future event that involve their expertise

Great job guys!

Isai S.

Done right was absolutely incredible!! Juan was extremely friendly and very helpful! If you want someone to truly take care of you please use this plumbing company! They were on time, fair pricing and got the job done quicker than we could of imagined. It is also really great to support a small business. Juan also will always be honest with you and not push you do anything you don't want to. So again I give this company a 5 out of 5 and I wish I could post pictures but my bathrooms are currently being remodeled

Fong L.

Despite the hustle and bustle of the holiday season, Done Right responded promptly and professionally from first contact. Every person that contacted me was very understanding - from the dispatch agent to the general manager (Juan). I cannot say enough how they made themselves available and followed-up either a Yelp conversation, text or phone call. They are committed to upholding their company name ""Done Right!""

My problem was the Master double sinks drained slowly and smelled of sewage. I first went with the $40 drain clean (aka snaking). After a mix-up on the appointment (my error), James still managed to arrive at my place. Geez their snake is industrial length! After putting in some serious time and energy, it first appeared successful. But it was not, and also, a new leak appeared because of the old pipe was plastic and the seal was no longer good. James recommended jetting which turned out to be what was needed.

Done Right made no delay in scheduling the jetting. This time it was Juan who diagnosed the problem more closely prior to jetting. He showed examples while explaining what the pipes most likely looked like. And he's right knowing that the pipes have not had a jetting in probably decades! I'm lucky that the pipes did not need to be replaced. Needless to say, the pipes completely cleared. The water will be running smooth for another 8-9 years now!

Other details worth mentioning is they applied the $40 drain clean to my jetting, which I thought was generous since the 1st visit (James) required intensive time and labor. Also, they wore booties, kept the work area covered to protect your floors, and cleaned up after the job is finished.

All said, Done Right takes every step to ensure that their work is beyond reproach. While I hope not to need a plumber anytime soon, I know who to call when I do!

Samantha D.

WOW!!! I AM INCREDIBLY IMPRESSED with the level of knowledge our technician James had!! Not only did he teach me the ins-and-outs of my kitchen sink and clear out drain (which I never knew existed), but he was also able to give recommendations on how to maintain the sink to avoid future clogs. Something I felt was genuinely respectable was that James also educated me on the rights of a renter (me) versus a homeowner/landlord as to who would be responsible for the financial costs of the kitchen sink maintenance, so I sincerely appreciate his honesty and shared knowledge. The whole experience working with Done Right Drain & Plumbing from the quick response on Yelp, the friendly staff over the phone, to James' expertise was AMAZING!! 10/10 would recommend choosing them for all your drain and plumbing needs!

Fernando G.

I called and they answered! James Isales was are service tech, he took less the a minute to find the problem and gave us a cost effective options. Highly recommend, and we found our new plumbing services for future needs.

Scott L.

FIVE STARS! James is amazing, came out and nailed the problem fast and efficient. Can't thank you enough!!!!

Josabet B.

Such a great team! We had a small flood that led to us looking at the pipes. They replaced all our old copper pipes and even fixed the main line pipes that used to stick out in the front yard. From the moment we started the GM Juan was there. He explained everything thoroughly and was always at our disposal. James and Chad were always on time and professional. I would highly recommend them for any of your plumbing needs.
Thank you for the great work team!

Priscilla B.

Our water valve broke and we needed someone out asap. I reached to ""done right"" and they made it happen quick! Not like other places that take weeks. The work was done correctly, neatly and fast! They explained the problem and also told me how they would fix it. Best service ever! I will continue to use them and you cannot beat the prices! Thanks soo much for getting the job done!

Laura S.

Very happy with the service received. I appreciate that Juan was very responsive from day one. They were able to do the job the same day they went to go provide the quote. Great customer service. Great communication. Very reasonable prices. Thank you all!