Done Plumbing, Heating, Cooling & Electric

Jake S.

Great job again Done Plumbing and Heating! I have worked with Done several times now... I negotiated and came to a deal on a brand new Carrier furnace and Done will be installing the furnace this upcoming Saturday. Thank you to Jessica and Tavish for again making my experience terrific working with Done. I also had Lincoln and Austin out to fix a pipe/drain issue and within an hour they were gone and the issue was fixed. A little pricey but there is no price you can put on peace of mind and with Done, you get the peace of mind that most people need. I highly recommend this company for all your plumbing, heating and cooling, etc.. needs. Thank you!

David J.

I had these guys come out over the New Year's weekend for a backed up sewer in my Townhouse which had started to back up and flood my first floor with sewage. They came out right away and were professional, prompt, and courteous. They spent a lot of time at my unit and got the drains working, though not for very long (only for approximately 12 hours). When called again the next day they came out right away (no charge) and tried to get the pipes cleaned out again, but ultimately could not get the water draining successfully. They suspected a broken sewer pipe outside of the unit's foundation and so they came out again with a pipe camera and confirmed it (again, no charge to me). At that point Done Plumbing stopped when they realized this would be an HOA matter to resolve and likely the HOA plumber under contract (Total Plumbing) would need to dig up and replace the pipe (which they subsequently did). Even though Done Plumbing did not successfully solve my sewer drain issue, it was beyond what they were authorized to do, and they did stand behind the work they did perform, tried hard on my behalf to find the source of the drain clog and get my pipes draining, and the Plumbing Technician was great, and he kept me fully informed through the whole process. I would definitely use Done Plumbing again based on this positive experience.

Tonja M.

This company is one and the same as Brothers. Worst customer experience
I was told yesterday a manager would get back to me and nothing!! Overpriced and not thorough at all

Janis M.

They are fast and friendly. I am the sole care taker of my house and I totally trust them with any plumbing issues I have had. They have always arrived on time, they take great care in advising me of the issues and the choices I have. The Technicians are well versed and totally honest. I once had to have the ""T"" pipes in my crawl space replaced, it was not easy as there is not much room there. The Tech did a great job and came back to do all of my pipelines and my house is now clean. I would highly recommend them to family and neighbors.

Jason M.

Contacting and setting up the appointment was easy but it went down hill after that. We had a leak in our water line at a ""T"" connector under one of the connectors. The line was in our basement so it was easy to get to, I would have fixed it myself if I had the time. The first technician that arrived was very friendly but did not have the tools necessary to fix the problem so another technician was called. When he arrived he did not introduce himself or say one word, just waked right in and waited for me to show him the problem area. After inspecting the leak he too said he did not have the needed tools but would go get them. About 90 minutes later he shows up fixes the problem in under an hour and gives us a bill of $500. In my opinion the bill should have been half that amount at the most. Patching a clear tube hose under a plastic connector should not cost $500. Live and learn I guess. Next time I'll ask for an estimate from at least 3 different companies.

Amanda R.

Our entire sewer line had to be replaced a week after our wedding. This is one month after laying new sod and installing a new sprinkler system in our front yard. Needless to say, it was a stressful situation for us. Done did an amazing job of preserving as much of our yard as possible. This isn't the first time we've had Done at our house. We had a leak in our ceiling from a busted pipe. Roots in our lines. And we've just hired them to install a new furnace and water heater. Every new event that happens, we call them because we know they will do a good job and stand behind their work! They're also amazing people. We haven't met an employee yet that we've disliked. I couldn't recommend them more!!!

Erin F.

Professional, timely, really flexible with our schedule and even came over at 7pm to work with our schedule. They were straight forward and honest, did such a great job cleaning out our drains. They did not try to up sale us on anything. Everyone from the person who answered the phone to the actual plumber were great professional and friendly. Highly recommended them!

Anna R.

The technician arrived on time, and was very friendly. He gave me a simple explanation of the issue and an estimate. The service was performed within the estimated time frame and the problem was solved when he left. Wonderful service. I've used Done! several times and will continue to call them when issues arise.

Not to mention I received a call confirming my appointment, a call when the tech was en route to my house, and a satisfaction call when the service was complete. Excellent customer service!

Jean K.

I was in the throws of having my bathrooms remodeled and realized the washing machine would cause backups in one of the bathroom sinks. I called Done and they were there the next day to correct the issue. Then they came back the next day to fix another issue upstairs. Then they sent someone out the following day to take a video of our plumbing to see that everything was fine. These guys are the best. I highly recommend!!!

Mary B.

tI had a horrific experience with this company, after being referred by a few people to use them. I am so sorry I did.