Don Lollar Plumbing

Gregory O.

Stay away. Actually, run away from Don Lollar. Don Lollar used to be a stand alone plumber, his company has now merged with a larger company and it is a mess. My water heater failed after 12.5 years. I called Lollar after getting a reference from my regular plumber, who as it turns out did not know about the merger. My 25-year usual plumber is extremely ill with a life threatening illness so he could not do the job. I called Lollar with an emergency request, no one returned my call. I called again about an hour or so later, this time after hours and the answering service connected me to the ""on call technician."" Even though I had no hot water and the weather was very cold, the on call technician said someone would be at my house the next morning to ""assess"" the situation, then sometime in the afternoon someone would install the water heater. That means I would have be at the house the whole day for a water heater. The assessment call alone would cost me $68. The next morning after no one called me or showed up at my house I called Lollar. The person who answered the phone told me the on call technician should not have promised me what he did and he would not honor the promise made to me the day before even though I expressly requested that he honor the promise. I was told by this second person someone would be at my house late in the afternoon to assess the water heater, but installation would not be that day, with no promised installation date. I asked how much within a range it would cost, he refused to give me a range even though other plumbers I was now frantically calling gave me a range on the phone. Finally, the person on the phone said he would ask Lollar for a range. He called me back about an hour later. He said he spoke to Lollar and Lollar said he would do the job for $3,000, which was thousands of dollars more than my other estimates.

If I could give Lollar zero stars or negative stars I would. The plumber that actually installed my water heater was at my house within one hour of my call. As the plumber was draining my old water heater, the new heater was delivered by his wholesaler. From the time the plumber arrived until he left was a little more than two hours.

When all was said and done I told my regular plumber what happened; he was appalled. My regular plumber said he was referred about one client per week to Lollar, but no more. Lloar will get no more referals from my reguar plumber, zero, zip.

Mike B.

You can forget about what this company used to be. It is no longer the neighborhood plumber that I must have reccommended to 10+ neighbors and family. I received a quote of over $450 to do sewer maintenance from the cleanout, and when I said no, I was charged $68.00 for the priveledge. What a joke. Enjoy your retirement from my rolodex.

Geoff S.

Great service , very responsive and they do the job correctly . Our go to plumber in burbank .

Giorgio D.

Should be called TOP QUALITY PLUMBING.... great and easy service. Don is an easy going plumber. Not pushy in any way, Don and his team are currently working on a commercial job for me. It's a job that requires it to be done in several different steps due to all the other work going on around it and Don has been very accommodating with the schedule. Of course I highly recommend Don for commercial and residential jobs. It's always great to have a local plumber who is reliable friendly and actually knows what he's doing. Thank you Don

Kris K.

I cannot say enough about Don Lollar Plumbing. They took care of my home while my mom and dad were alive, and now they take care of me.
Thank you!

Snarky L.

I have truly never had a bad experience with them. They have done jobs for me both big and small and they always do them quickly and accurately. Today was a holiday and they were able to come out within an hour and clear my clogged sewer pipe. I really can't speak highly enough about them!

Heath B.

Our main line was clogged and it was on a holiday. Don showed up as promised and performed the standard process using his snake. Within 30 minutes, drain was cleared. Pricing was a little steep but we can flush our toilets! Don was very knowledgeable and pleasant! Definitely call him again with plumbing issue.

Beverly B.

They get 10 s for todays service ! My previous plumber referred me to Don Lollar to clean (snake) out the whole line due to all drains backed up. Albino and second man called first and were right on time. They did a most wonderful job using both large and small attachments to completely clear all debris and roots. Great experience from the phone call to the job well done by two very nice kind men. They are my permanent plumbers now !

Denise L.

I've tried to use this company for plumbing projects two times. I submitted online requests for quotes and described the problems. They never responded either time.

Elaine L.

We had a fabulous experience with Don Lollar. The handles on a good quality 10 yr old bathroom sink wall faucet started coming loose. Other plumbers couldn't figure out how to repair- but Don did. It took his experience and creativity to figure out how to get these weirdly made handles off the wall, take them apart, and put them back together. Just for the price of service call time. Others told us they couldn't be repaired and that we needed to open the wall, get new valves and new trim. Thank you Don for saving us $$ and helping us keep the faucets/handles we like