Don Jones Plumbing

Tess M.

Experienced family plumbing company. came to my house twice on 2 separate issues. There was no charge for the review of my problem. Don visited my home first and gave me an experienced plumber's assessment.
The second visit was with his son Joshua. Equally talented , he fixed my garbage disposal when I was afraid I needed a new one. I really felt that I was in honest hands. Heck Joshua cleaned that sink & put back everything he took out to gain access. On time & polite add to a happy experience. As a senior I live in fear that a scam artist will overcharge. This is a quality company that I use in the future & will happily recommend them to family, friends & Sun City people.

Teddy S.

We had an emergency plumbing issue at my home, and Don Jones Plumbing came to the rescue!! Their plumbers were very nice. Fixed the problem quickly.

D D.

I had a very unusual issue - having only cold water throughout my house. I first thought it was the hot water heater so I had a new one installed even though my other one was only 6 years old - by a plumber, Greg Cole who was referred to me by a good friend. When we realized that did not correct the issue Greg thought the problem could be a cartridge in one of my faucets in the house and he verified that with a few other plumbers that this could be the issue. He also said he thinks it might be the faucet in my master shower or tub because they were installed most recently in a bathroom remodel and they are a different brand (Sigma - sold to me at Arizona Central Supply in Phoenix) than most plumbers are familiar with. So much so that none of the big plumbing repair companies wouldn't work on it because their plumbers are not familiar enough with them. Greg was booked up and not able to get back to help me for some time so he referred me to Don Jones Plumbing. Don's son came out and put the new cartridge (I previously ordered) in the shower and it seemed to work. But only briefly. So I ordered another cartridge for the tub and he and Don did the work on it and got it to work. So awesome as I was without ho water for several months. This was done apx Jan-Feb 2021.

Now it's Nov 4, 2022 and having the same issue. I now know though from a YouTube video how to test your house to see which faucet has the faulty cartridge. It's the Master tub again. I ordered the part earlier this week and it's in so I will schedule with Don again. I really like these guys. I'll write another review after this work is done and also let you know how to test your house to find the faucet that has a broken cartridge, just in case this ever happens to you.

Nene R.

Responsive. Fair. Who could ask for more in a stressful home situation involving plumbing?!
Don is honest and thorough. Calming and precise. Highly recommend.

Krissi D.

My tub/shower backed up and they were able to come out the next day. Dad is Don Jones, Mike is his son and the one who did my job. He was quick and efficient and they were so reasonably priced. He was also so incredibly nice, I told him I had tried Draino and he sweetly said he wouldn't recommend that in the future then explained why (because I'm a person who needs to know WHY if I'm going to follow the advice)... he explained it would harm the surface of my tub and that I had a very nice one and he didn't want the sealant to get ruined then stains develop. I appreciated the extra advice to save me from replacing my tub sooner rather than later.

Gregory A.

We've been calling Don for our plumbing needs for over 7 years (and there have been more than a handful of needs in our 40 year old house) but he and Mike have come through every time, professionally, efficiently and effectively. We'd give them a 5+ rating if we could.

William R.

I have now had Don Jones Plumbing on 4 Jobs and I have to say...brilliant!
Timeliness / excellent: quality / excellent; price / affordable!
Open and HONEST, what a breath of fresh air.
Will G

Jill B.

Horrible service. He was asked to go to a property for a BINSR repair. Missed the leak in the leak in an open ceiling. When I tried to get him scheduled to come out again to repair the leak he told me he was going out there on 3 different occasions and never made it. Now the job needs to be completed today and he still hasnt made it out to the property and hung up on me.

Jason P.

Don Jones plumbing is fantastic. I am reluctant to post this review as I am in construction and I work with Don Jones and his family run crew on a daily basis. Reluctant to post because I do not want him to get to busy! Don and the family do great work and you are not going to pay the prices that you see from the other guys who advertise.

John H.

Faced with the need for an emergency sewer repair, I was able to get a quick response from Don Jones. He arrived on schedule, completely prepared, and rapidly provided exactly the complete service I needed at a very reasonable price. I recommend Don Jones Plumbing to anyone needing ethical and competent plumbing services, qualities not always available in today's business environment.