Dollar Sewer & Drain

Steve A.

Just so you all know..this company does not charge 55 dollars for all the work they do. They come out and bring the tools to work and that's 55 dollars. Knowing now what I didn't know then I'd say I'd still use this service. Why? Because although misleading somewhat, the service is great. They came out, did the job, and they did it quickly. Thanks!

S. C.

Had the owner is this company to come to my condo and look at my sink. I had to move my car to be accommodate him out of courtesy. While I was moving my car he proceeded to the condo where the owner was in the house. He asked who was paying and said he did not take credit. Which is fine had he waited 3 minutes I would have told him I had a check. He proceed to leave. I called Him and asked why he left, said I don't take credit. I said I was going to pay with check. Since he left I told him thank you for your service's. ( that i did not get). He then said F*uck You and hung up. Now I have used this man for many years for plumbing issues. Today no more and ask everyone to not use him either.

Kim H.

First thing to know is it is not $55 to have a drain cleared!

The company got back to me right away, which I appreciated. The plumber, Glen, showed up right on time, which was nice. However, right away he said it would be $100, and more if I paid by check. What? That was not shared in the phone call or in several text messages. He said ""yeah, it's bait and switch, but we have to or nobody would call"", nice. He tried a few other manipulative tactics, but in the end he cleared the drain in 20 minutes for a $100 check.
Just be aware.

Carole M.

So I had a home warranty that was provided to me during the purchase of my house. HAD being the operative word after the results of this service call. I had a friend of mine move my cable and directv wiring and while he was in the crawl space he noticed a water leak under my kitchen. I filled out the online service request form for a plumbing call and was contacted a day or so later by the scheduler from this company. I let her know that there wasn't a crawl space option so I had picked basement originally but the leak was in the crawl space. Now mind you, my crawl space is fairly pleasant as far as crawl spaces go because my lot slopes. The end of the house where the leak was located would require some actual crawling but it isn't horrible. So this scheduler seemed very concerned about the location and told me she would have to call me back. When she called back, she wanted more details about the crawl space and stated that if it was too small the plumber wouldn't fit. She said he would come and check it out. I got the feeling that they weren't really interested in making this call but I thought I would reserve my judgement.

On the day the plumber arrived, I described the problem and took him down to the crawl space. He went in and checked it out. He said it looked like an icemaker line, which was odd, as I didn't have water to my fridge at the time. He came up and checked out the kitchen, looking under the sink. At that time he said that it looked like my dishwasher hadn't been installed properly. He then said he had to make a phone call. He left the house and got into his van and got on the phone. About 10 minutes later, he came back to the door and asked me if I had a water shut valve for the house. I said yes and he began saying something about having to go to court due to issues with another client relating to not having a water shut off. He then got back in his van and continued his phone conversation. I went back into the house as I work from home and needed to get some stuff done. I waited about 15 minutes and went to see if he was still on the phone when to my surprise, MY DRIVEWAY WAS EMPTY....Yes that's right folks..HE LEFT...without so much as a thanks, a sorry I can't help, a hey can you pay me my call fee......I received a phone call from some customer service person from my warranty company saying that it wasn't a covered service and that I was on my own....oh and by the way...the plumber says you should get a shut off valve.....WHAT???? Talk about unprofessional! I personally don't think that they ever wanted to do the job in the first place as the chubby plumber didn't want to crawl around in the crawl space to take care of the job. Thank goodness I know an actual professional plumber who does actually do the job and talk to you about what you need and how it should be taken care of. So for the 10 actual minutes he looked at my plumbing, I still had to pay my $60 call fee per my home warranty...which I had to mail in since he didn't bother to come back and collect the cash that his scheduler had told me to have since he wouldn't want to drive around with my credit card information all day. Would I EVER have this person back to my home??!?!?! Not on a dare. I'm glad other people have had a better experience...just don't need service in your crawl space apparently. Oh and I didn't renew my home warranty....if this is the kind of service people they send, I will take my chances.

Chris C.

great service and very friendly!! We thought we were going to be in trouble since we had no water but they came out and fixed our problem...

Allison V.

I have used them twice now. Each time they were here in a reasonable amount of time, and fixed my clogged main drain fast. I was told up front on the phone upon scheduling what the estimate would be, and warned that if it were worse in person or required more time, the man coming out would let me know. Super friendly. I even recommended them to my neighbor when their washer backed up. They had a pleasant experience as well.

Amanda S.

I had a problem and they came and fixed my drain quickly same day, and they were recommended by a trusted property management company that contracts several houses with them, who have also not had any problems. Very nice, polite, and efficient people in 55 dollar sewer and drain! Thank you!!!

Helen W.

After a bad experience with a plumber whose work didn't hold up during the birthday party I was hosting the next day for over 40 people, I found Glen and $55 Sewer & Drain. Glen spent less than 1/8 the time to fix the kitchen problems made worse by the original plumber and fixed the leak in my shower at the same time (that the original plumber wasn't even able to get to after spending the entire day in my home to replace a garbage disposal and install a new kitchen faucet). In addition his price was significantly better as well. I recommend Glen and $55 Dollar Sewer & Drain. Good work, good price, nice guy.

Gloria T.

This company is not recommended since I believe I was overcharged. I was charged $80 for him to go underneath the crawlspace and when he did he said I had no leaks. I then suggested to turn the water then check....go figure! So then he said I had a leak, so he changed some pipe $295. I expected the $80 to be considered in the charge of $295, it was not. Too darn expensive for me! Also, I asked for my old parts and he was not happy suggesting that if I don't trust him to get to another person....WHAT, they are my parts, I can ask for my own parts! Was not satisfied with the overall experience. Will not call them again.

Tyler S.

Customer service over the phone is terrible. I scheduled an appointment between 10 and 12. The day of the appointment, they called at 9 to make sure I was there. I didn't hear the phone, when I saw the missed called at 9:30, I left a message on their voice mail because no one answered. At 10:30, when no one arrived, I called again and the receptionist said they sent the plumber somewhere else because I didn't call back. What?!

To top things off, this appointment was a reschedule from last week when they cancelled my appointment the day of. They called me at 10:30 to let me know they wouldn't be able to make the 10 to 12 appointment.

Bad form!

The only reason why I'm using them is because our Home Warranty directed us to them. I will never use $55 Sewer & Drain voluntarily.