Doheny Plumbing

B J.

We had used them last year, and so thought that we would call them when our kitchen faucet corroded to weekend. I called today for an appointment, and tried to get an appointment for Wednesday. My wife and I both work, so we have someone at the house, but it's not a house owner. The only time that we could be there is on the www lends, which, of course, if their emergency rates. We have had a housesitter work with other contractors and workers before without a problem. However, this was not good enough for doheny plumbing. I will take my business elsewhere.

Mark Z.

I called Doheny Plumbing because we had a nasty grease buildup in our kitchen drain line. We have an indoor clean out, so the repair required something more than a snake, it required hydrojetting.

One plumber claimed the line was broken, and brought cameras to look into the grease (good luck). One plumber diagnosed the problem correctly but could not jet out the line as he had no equipment. A company specializing in jetting refused to do the job, claiming it would make a big mess in our kitchen.

Doheny Plumbing sent out Jarod and Tim, who promptly, professionally and throughly solved our backup problem, with minimal interior backup which was easily contained with no mess, much less damage, in our kitchen.

If you want a job done correctly, call Doheny Plumbing.

Debbie M.

I called because my garbage disposal didn't work. I was told it was shot and it would cost over $500 to replace. I said no thank you that that was just too much money. I called someone else out who stuck a broom handle in the disposal, moved the blades a bit and found a rock and a small spoon. Removed those two items and disposal works good as new!! I felt extremely taken advantage of AND they still charged me $160 for a service call!

Robert K.

I had a leak in the copper pipe at the house shut off valve. I discovered it a few days ago and seemed to be getting worse. I received a return call from Doheny in about 20 minutes and they sent Brian who arrived about 90 minutes later. I asked him to replace the shutoff valve also. It is a cramped work area with sprinkler and gas pipes right there. Bryan was great. He finished the job and checked for any other leaks including toilets. My bill was $426.39 including 2.5 hours of labor and (this is interesting) a $40 ""TOS"" charge. That stands for truck on site. I don't think I've ever been charged that before and sounds very creative . All in all I was pleased to get the work done expeditiously.
I live in San Clemente.

Erin S.

We had a small pin hair leak in our pipe yesterday morning. I called Doheny Plumbing and they were great! Their plumber was kind, professional and very thorough. I would recommend them to anyone! Thank you Doheny Plumbing!!

Jason R.

Hired Doheny to move some pipes. First off, Brian did an great job with the work, he's a great plumber and really knows his stuff. I rarely leave bad yelp reviews but in this case felt the need to do so.

The problem I had was with the opaque billing and heavily inflated cost for parts. When the job was complete we were billed $500 for parts in addition to $1600 labor and nothing was itemized in the receipt. We did the math on the parts which in no way added up to $500. When we spoke with Steve to get a break down, we were very surprised at how high he was marking everything up. $20+ for a fitting (maybe $5 at Home Depot), $80 for 3/4"" copper pipe (~$35 Home Depot) and the list went on. We did a few part runs for them to their supplier so we knew what they were paying for these things which is partly why we were so surprised. When we spoke to Steve about it he seemed upset and defensive that we'd bring it up said it was just part of the business (in addition to the $135-160 hourly rate). I have no problem paying the hourly, and a modest markup for parts - but 200% over retail (400% over his cost) seemed excessive.

Mimi H.

Doheny Plumbing came to fix a leak under our kitchen sink. They changed a part and charged us almost $200. Three weeks later, the leak was back. I called and was told over the phone (prior to them coming to look at it again) that it will cost between $250 and $300. They obviously don't guarantee their work and they make assumptions before even taking another look. Another company assessed the problem correctly and it was an easy fix, no other parts needed replacing. I will never use this company again. There are a lot of bad reviews in "" filtered reviews"", I wish I had read them before I called Doheny Plumbing.

Terry H.

I was experiencing a cold water line leak in my garage and called Doheny upon the recommendation of my HOA. Since water lines are a bit of a maze in my condo building, the HOA assured me that Doheny plumbers could determine which unit the water line serves. Both operators I spoke to were very kind and efficient. However, when I spoke to the plumber Brian at 7 PM, he gave me as many reasons as possible to not have him come out. Pinhole leaks are the responsibility of the homeowner, he would have to charge time and a half, he would have to collect a check, the water lines are intermingled between units, the shut off valve shuts water off to the entire building of ten units, (all of which I am aware of), and no, he may not be able to determine who's water line it is that is leaking. He was condescending, patronizing and clearly didn't want to come out.

Steph G.

This morning at 5:30 am we began hearing water pouring out from some where. We discovered it was from the water heater in the garage. After turning off the water, we were kind of freaking out. Not knowing who to call at this awful hour and from having seen your trucks about town, I called in for service. The operator was extremely helpful and sympathized with us. We deemed it not an emergency and were told someone in the office would call around 7:30 am. At around 8:30 am, we received a call from the office to discuss the problem. With panic in our voice, the male employee quoted our problem and said someone would be over after the 9am appointments. At approximately 11:30 am, your truck arrived with our new water heater. I was gone most of the time but my husband said the two servicemen were polite, professional and worked diligently.

Both guys were great and cleaned up any mess that was created. They also explained the heater to us and even met our dogs!

I just wanted to thank you for the timely and professional service you provided to us today. It's quite an inconvenience not to have hot water and just how lucky we are to have such amenities in general. We will be sure to call Doheny Plumbing again.

Dave M.

Charged me $180 to fix a leak that they didn't fix, and then had the nerve to try to charge me again to come back 2 weeks later for the same work.

Stay away.