Doheny Plumbing

Connie L.

I called Doheny Plumbing to schedule a service call at my Mission Viejo home. I had a problem with my toilet. I talked to Mike who asked the brand and what the problem was. He was able to quickly figure out the problem by phone and told me what to do to fix it!

He could have scheduled a service call and made money. Instead he helped me at no cost and solved the problem by phone. Next time I need a plumber, I will call this honest company!

Scott K.

Great service and quick. They cleaned up after themselves. Cleared the clogged drain on a Sunday. We were more than happy. Pretty reasonable too. The plumbers name was Pedro.

Kelly M.

Absolutely horrible! The guys who came out were nice. The first 2 guys sent a camera thru our outdoor pipes and tried to clear the drain. They couldn't do it but still charged me almost $300. Said FOR SURE they could come back and clear it and it would be $799. My husband called and spoke to the owner, Jared and set it up and said they would send 2 ""senior workers"" who could take care of it. The guys came and were very nice. Couldn't clear the pipes as there are roots in the pipe. Which is what we were told the first time. They said it needs to be jackhammered and opened up to be taken care of. That would be at least $1400. Okay. But they still charged me $665 to come out today. I have paid almost $1000 and nothing has been fixed. I called and spoke to Jared and so did my husband. He said ""that is business and nothing is guaranteed"". Absolutely shady and dishonest business. I truly hope no one else will use them or give them business and pay for nothing. For sure go somewhere else!!!! And of course we are not having them do the jackhammering or anymore work for us.

Eric B.

What happened? Doheny used to be a really good company for years our go to call place. The Dad fixed some great problems for us and we paid them great. Lately we had this really bad experience where they did not bring working equipment to job and were not able to clear a toilet because of it and walked off job upset at equipment or someone at company and said nothing was due or anything just left. In a panic had to call Roto Rooter and luckily 30 min later they arrived and cleared the toilet as their equipment worked and paid $800. 6 months out of no where Doheny sent us a late bill $579. Tried to tell them what happened and they just refused listen or see the Roto Rooter bill. Paid in protest their $579 bill for uncompleted work, who needs headache crap from a vendor right? Now they are threatening for a few extra dollars of a made up late fee a lien on company property for the time the bank took to send the check and arrive to them. This is the kind of business they turned into, bill you for work they did not do and threaten to file a lean for a late fee on a bill you had no idea about. This is so wrong in many ways. Glad our credit card on file expired over the six months as they forgot they could charge the account credit card. My recommendation is to avoid this vendor. Its not about the money, a misunderstanding, but the break in trust. Very sad. A vendor has to earn a customer's trust, a customer has only to pick a vendor.

Crystal S.

They did promptly fix our broken water heater. However their estimate and the actual bill were significantly different and they had poor customer service. I felt completely taken advantage of and ripped off.

Nick A.

WARNING** DO NOT USE THIS COMPANY**

A client of mine, who is an older single woman requested service from Doheny Plumbing only for them to come out and do NOTHING, then charge her $200. When I called to speak with the plumber who went out to service the faucet, he told me he could not identify the brand and therefore he would not know how to fix it and recommended we call the manufacturer (this is why we called you). This is absolutely unacceptable - if your job is to fix things and you cannot problem solve to a solution how does one consider themselves professional? I'm honestly just in shock at the level of incompetence. Like you do this all day every day... for years. I could go on but unlike this company, I actually have work to do.

ALWAYS READ THE REVIEWS**

Unfortunately, our client didn't read the reviews. A wise person once told me that even if there is one bad review look for another company because they can drown out the bad reviews with good ones and you will never know. I take this as sage advice and I recommend you do too :)

Brian G.

Came out the next day snaked my line and fixed the problem they stood by the price and was clean and kind I would definitely use them again in and out in under 1 hr I was more than happy

A C.

If you are looking for the most expensive plumber in town, look no further. No complaints about the responsiveness or quality of work, but the price comes out to be about $800 an hour. Try Aladdin's plumbing or Rite Away plumbing for the same level of service but fair pricing.

Michele M.

Shout out to Sammy at Doheny Plumbing! Made a call this morning and Sammy was here right when they said to expect him. It was just my pilot light but he took his time testing it and being sure it would stay lit. Nice to have got water again! Thanks

Gigante F.

I try to use local companies whenever I can. Recently I needed a plumber on two different occasions. While the plumbers who arrived were themselves prompt and courteous, I was dismayed to find out that the company does not stock their trucks with seemingly even the most basic repair parts such as valves for washing machines, inlet valves for toilets or drain hoses for dishwashers. If a part is needed, the plumber has to stop working and go get it all while the clock is ticking on your dime. Sorry but I won't be calling Doheny Plumbing again.