Doctor Cool & Professor Heat

Stephanie S.

Initially rated a 1. But, after speaking with the owner, our problem was apparently a one-off and doesn't normally happen. At least he was concerned.

Orlando S.

I'm writing this review to express my satisfaction on the performance and readability of this outfit. My investment property tenant called saying the AC wasn't working properly. I went down the list on google with no hope, until i came across this company. It was a smooth transaction from beginning to end, that same day. Very professional. My go to AC company for my investment and personal home.

Thank you

Doctor Cool

Marvin Z.

so , since we didnt buy thier 12000 a/c unit now we get a invoice for unauthorized work. And the tech when into our cabinet and help himself to Clorox , I guess to clean drains, and left his trash in attic. Dont need that in League City. UNREAL

Alexis M.

Very pleased with the company and service. My air conditioner went out. So I called, and the lady who answered was very friendly and helpful with all of my questions. They were able to send someone over quickly, and he was very professional and polite. I always feel a little uneasy when I have to hire companies to come over to my house, but not with this company, I felt very comfortable the entire time. Quote was fair, and they were able to fix the problem that same day. Overall, they're a trustworthy company that I will defiantly use in the future, and refer to friends and family.

Monica W.

I can not say enough great things about this company and the family who runs it. Very stand up, hardworking and honest people. They hands down do the best work in town! Have used this company for 20 years and will not use anyone else. Wish I could give more than 5 stars!! Thanks Doctor Cool!

Mae L.

I have been using Doctor Cool and Professor Heat for four years after recommendation of my neighbor. I renew my preventive maintenance services every year because I trust this company for their reliable professional services. Their technicians are timely, highly knowledgeable and efficient. Keep doing the great job!

Ian K.

Very good service from these guys. I had my 45 year old duct work replaced by them.
Showed up on time, prepped the area with drop cloths and went to work. Did a great job, changing out the ducts, and getting the ones way in the back of the attic that required crawling though tight spots to get to.
Cleaned up and left the place looking good.
Job was done on time, and as per quote.
Very friendly and knowledgeable staff.
Great service all around, and I'll continue to use Dr. Cool.

E M.

I was very disappointed with this company. Initially I was handled properly and I really enjoyed the social aspect of this company, but honestly they really didn't do me any good. I waited weeks to hear response, which does me good. Took forever to get a decent response, after reaching out and not getting a decent quote I gave up. I didn't feel like getting ripped off. Not a good business

Paul M.

These folks are crazy expensive and I mean crazy, All repair shop businesses mark up the cost of goods and supplies, that is part of their profit margin and normal. These guys mark up parts by about %400. I am certain their techs work on commission for what they sell. My only recommendation is stay away from this company. Their techs are knowledgeable and they will have your AC properly serviced, but the cost will be way way way out of line, and they will perform service and replace things that do not need to be replaced. I bought a multi year service agreement but after their first visit I will never let them back into my residence again even those there are more check-ups included

Robert S.

Paid $500 to replace a $10 part.

Don't get ripped off. Stay away.

Although the tech was fairly nice. You can tell they are more of a sales man than they are technicians.