Docs Plumbing

Onur Y.

I didn't choose them unfortunately they were assigned to me by the insurance company. I called them several times, left voice messages but no answer for a week. Made an appointment after a week later and when they show up the plumber was rude and had a super bad attitude. Just looked at the problem, didn't even listen what I said instead just told me ""I know"" and left. Well maybe you don't know everything. Terrible business.

Lala L.

Thanks for Daryl's great work, he saved my life. My water heater was leaking and I had to shut down the main water valve. No water for cooking, toileting nor showering. Waiting for the insurance company to authorize the replacement, he helped me to clapped off the heater water supply only. so i have water at least for basic life function. the next day, he got me a new heater replaced promptly. The boss is cool too! tried to give me the best time to fit my working schedule!.

Teri L.

I booked thr my house insurance company, just like other reviewwes did. I would say in my case, nothing unhappy has ever happened. The guy arrives on time as scheduled. And he said my kitchen sink is just jammed, so he fixed it and gave a manual scew which I can do it myself for the future. Amazing...I have no complains.

Roberto R.

I had some plumbing issues ,contacted Doc,s plumbing
they were very porfessionalin solving the problem.they fixed
it in know time. There the best of the best when it come to problems highly recommed

Anu T.

Very bad experience. Was assigned to them through my home warranty. Rude on the phone, very inexperienced. Did not do a thorough job and took multiple visits to fix a simple problem.
Please do yourself a favor and talk to your home warranty company to assign you a different vendor!

Johnny D.

These guys are just flat out lazy and crooks. They are contracted with old republic home warranty which does not pay much. However Instead of doing the work he finds excuses why he can't or do it. He lied to my insurance company and told them the plumbing is not done correctly so the insurance will deny the claim and then he can rip me off. Since I was aware of shady company like this thanks to yelp. I purposely called 2 plumbers from old republic. The second plumber fixed the sink without a complaint 30 mins later all done. Shame on you. I also filed an complaint with old republic dam conartist. Got the faker on camera

Holly K.

It took me 4 days to get someone to come out to my house (granted I called on a Sunday, and so I will give them some slack, but I could not get anyone to my house until Wednesday afternoon). I called numerous times a day and left messages. I only went through this company because my home warranty assigned them to me. The person who showed up 4 days later spent some time trying to clean out the kitchen drain and then basically said, ""I can't clear the drain, I don't know why, call another company. My supervisor says I have to leave now"" I asked to speak to his supervisor and he reluctantly tried to call him, and of course could not reach him. So now I am going on day 5 since calling with out any update on the problem and having to start over with a different company. Absolutely ridiculous.

A R.

They were sent by Old Republic home warranty for a leaking sink. They took pictures, charged us a fee, and then we never heard back. Nothing was fixed and we never heard back from the warranty co or the plumber. Very disappointing.

Kenneth S.

Doc's plumbing is the worst plumbing service I have ever encountered. They did not reach out to me within the stated 24 hours, as a matter of fact, they did not reach out to me at all. I called them three days in a row before I was finally able to talk to a person. THEY DO NOT RETURN CALLS!!!!!!

Furthermore, I had to open this claim again because the technician did not fix the issue, he cut a hole in my ceiling and pointed out that the caulking around the tub was improperly done. He didn't patch the hole nor did he address the bad caulking. It started to leak even MORE after he left because he didn't tighten the waterline to the toilet!

Seeing as plumbing related issues are generally emergencies, their lack of response and incompetence is just unacceptable.

Jeff V.

This is the only company I have ever had tell me Friday doesn't work for them because everyone wants the weekend. What kind of customer service is that?