Do It Right Plumbing

Julie O.

I had a few things wrong with my plumbing and my home warranty company sent me Do It Right Plumbing. I saw some bad reviews and was leary...i am so glad I went with this company. Ken came out exactly when he said he would. Diagnosed and fixed several issues in a very timely matter. Very courteous & professional. Would definately call again & recommend. Very happy!!

Nick B.

KP came out to give me a second opinion on my water heater replacement in Gilbert and ended up doing the job quicker and far almost $500 less than the other joker. Would definitely use again.

David M.

We had a previous company come out and couldn't fix our clogged bathroom sinks, so when my home warranty called do it right, it was Done Right, the plumber who came over was excellent,thorough and even cleaned up after himself... very happy and would recommend them, I've even called my home warranty company and told them to place this company on the good list(if there is such a thing), so if you need someone call these guys

Suzanne L.

This is a great local company. I have used them many times and they are one of the few who seem to actually care and go out of their way to get out to your home as soon as possible. Thumbs up to Ruby and her husband.

Denise M.

They DONT do it Right! This was the contractor referred through 2-10 Home Warranty Company. Failed to show up 2 times. Did not fix sink. Came back and snaked the drain and it stills does not work.

Brina H.

This company fixed my garbage disposal earlier today and did a great job! Both the person I made the appointment and repair person were friendly and professional. The repair person was punctual and my disposal replaced within 45 minutes. I'd definitely use them again.

Guy F.

I've used these guys for 12 years. On my personal home and my rentals. Always on time, respectful employees. And if your lucky enough to get the owner, Mr. Kenny Parks a top of the line person and plumber! work is done right, clean, fast, and affordable. And best of all they wont cheat you or mislead you. Once you use Do It Right plumbing..... You wont use anyone else.

Anthony S.

So many things wrong with this company, I'm not even sure where to begin.

We had a slab leak, called home warranty company, and here came do it right pluming. We had no hot water for 3 weeks, NO water for 5 days, broke a can light, they put cracks in our BRAND NEW drywall, they caused leaks in our ceiling, and the total time for them to fix everything was 6 weeks....

-Horrible communication, both within the company to each other, and to the customers.
-Never on time.
-The knowledge of the plumbers is not extensive, they don't really seem to know nearly as much as other plumbers.
-They might damage something in the process.
-The scheduling is so bad, i'm not even sure how they function and operate.
-The time frame is going to take much longer using them.

IF you are going to go through with them, make sure that you check multiple websites for reviews, and check their contractor license, because they have practiced without a license before...don't believe me? look it up for yourself.

If anyone wants me to share my emails with you, let me know. As i have proof, pictures, time frame, documented phone calls too.

Oh and don't bother calling them before 0900, they wont answer. and after 1600 its very difficult getting through as well. They say that their hours are 0900-1700.

Stacey L.

Worst company ever! I'm renting a home that uses 2-10 warranty. Like all these other reviews our warranty company referred them after sending out another company that claimed the leak was a defect in the tub that needed to be caulked. Did nothing and left. Months later we now have a hole in the ceiling down stairs in our laundry room/pantry. Turns out it was not the tub but the toilet. Got a call from do it right to schedule on a Friday but they couldn't come until Monday evening. They missed the window so I call and the gap that answers tells me to hold on. I can hear the women talking in the office. They sounded annoyed. Lady gets back on phone and says they'll call me back. Ruby calls and with as much attitude one could have for no reason says the tech will be there on 15 minutes and hangs up. Tech comes says the waste water line is leaking and they need a dry out team to come in and rip out the sub flooring, dry wall, and ceiling before they can even start on repairing the leak. But of course they have to jump threw the hoops of the warranty and the owners. They will be in contact and leaves. Was there all of five minutes. Comes back to the door after leaving to let me know that he forgot to collect the call fee. I give him a check and ask for a receipt and he tells me that they will email me one. I don't receive an email with the receipt but a few days later after talking to my property management company I get a call from Ruby. Who tells me I shouldn't be making this call but I'm concerned for your family as my tech tells me you have small children and your property management company is trying to hire an unlicensed plumber to come in and fix this and I'm afraid that they're putting you in great Danger and are going to make your family very sick you need to call them and tell them you don't want anybody in there but us. Meanwhile she's still yet to send me my receipt for what I paid for them coming out and has continued to bully me and try and convince me that anyone coming here but them could result in serious illness for my family. Mind you this unwarrented contact and scare tactics has stressed me out beyond belief. I'm already dealing with serious health concerns and this has made them much worse. After taking to my property management company again they inform me in addition to the sacred tactics ruby has used on me she's refusing to give them anything in writing for what they claim needs to be done and just wants permission to just come in and tear shit up. Don't use them.

Charlie J.

The worst company to do business with. Plumber is incompetent with his knowledgebase. Gave me a two hour window and showed up an hour and a half late without a phone call. I had to call several times in order to even schedule my service appointment. Office manager has the worst customer service I have ever experienced is extremely rude, and has zero empathy for the customer service shortcomings. Do not give this company your business.