DMR Design Build

Kitty G.

While I would have liked to give this business a five star rating, David Rand barely deserves a one. And while I could write an essay about my contracted bathroom renovation, these are the main points I wish to convey - David Rand billed and accepted payment for products which were never delivered, the most expensive being a $4,000 window, but also overcharged for products like bathroom tile and grout; refusal to show original invoices for products, oftentimes made excuses for himself as to why work wasn't completed; a worker who is still waiting for payment performed over a month ago, and maybe the most egregious act of all - abandoning the project. I have not seen him since early February, but he has the audacity of using his wife as a substitute for his presence, repeating lies by emails and phone texts. The list goes on. I don't know if my money was being diverted to other customers who he also seems to have failed, or fueling some bad habit, or maybe ""just"" greed. However, I wish it hadn't happened to me (he began in December; it is now April and the project is still incomplete), but I would prefer it not happen to anyone else either which is why I'm taking the effort to suggest you take your business and money elsewhere.

Brennan G.

Do not give David Rand money in advance! I agree with the other reviewers that David is very likeable and makes you want to work with him. He was the remodeler on our home that we purchased and did beautiful work for the seller. So we wanted to work with him and approached him about building a carport. At first he wanted to charge us $5000 for the carport plans. I balked at that and he said he would do the plans for $1250. He sent me a sample document of what the plans would look like and I agreed and paid him the money on October 16, 2023. I followed up repeatedly and then finally he gave us the ""plans"" on December 31, 2023. It looked like a kid's Minecraft game. There were no measurements to scale, and while I think this was supposed to be our house, he didn't have our kitchen window or our living room window in the ""renderings"" and it appears that the kitchen window would be blocked by the carport column. The fence wasn't in the correct place, the driveway elevation looked different from our driveway. And there was no scope of work for the carport, so we still have no estimate for the cost. I have reached out to him again and again for a refund and he has completely ghosted us. No reply at all. It has been over 5 months and we have no hope we will see that refund or what we paid him for. His negative google reviews have disappeared but hopefully the Yelp ones will serve as a buyer beware for David Rand at DMR Design.

Hayla B.

I really didn't want to write this bad review because honestly, David Rand is very kind and ambitious and I understand how important reviews are for a company, however, I am left pretty dissatisfied with DMR. We purchased a 1950s home with a very outdated kitchen that my fiance and I wanted to get fully remodeled. We hired David to do the job which consisted of ripping out 2 walls, and redoing the kitchen floors, cabinets, sink, installing all new appliances, the whole deal. We also gave the entire house a bit of a facelift with painting the interior and a few other minor things. To summarize, there was a total lack of communication from David as well as overpromised timelines that didn't seem to add up. To give context, the project was supposed to take 6 weeks and instead, took over 3 months. There were several days where workers wouldn't show up even after David texted us letting us know that they'd be there the next morning. We were constantly hounding him daily to try to understand updated timelines since not a single thing was compliant with the timeline he created. We spent days and a ton of money on paint samples trying to choose a color for our cabinets and without asking us, David changed the color of the cabinets suggesting they'd look better in blue as opposed to sage. The cabinets showed up and we were appalled that he'd change the color WE CHOSE without asking first so we made him get them repainted at no additional cost. They were repainted but the quality of the painting job decreased and the paint is already chipping and it's only been a month or two. We ordered a new front door and paid for it but it ""hadn't been delivered"" by time the kitchen was completed so he let us know that he'd be in touch once it had been delivered. Weeks went by with no communication so we took it upon ourselves to reach out about the door....he responded once saying he needed to go pick it up, and then we texted him every single day asking for an update and he never responded. To this day, we are unsure if we're even going to get that front door. Fortunately, the kitchen did turn out beautiful however, I would not recommend working with this company. About 3/4 of the way through the project we started looking into other contractors to finish the job because David wasn't delivering on his promises and we were so tired of waiting around for this project to get done. I'd strongly advise finding another contractor. The lack of professionalism has been mind blowing to us.