Discount Plumbing Heating and Air

Cas C.

Quick response on a Sunday afternoon to Lodi with an over the phone estimate and appointment time. Reasonable pricing and Jimmie P came out and cleared our blockage quickly. Would recommend and use their services again without hesitation.

Pat B.

I hired discount plumbing to check and turn on a water heater. The technician said it was ok and supposedly turned it on. Forty minutes later there was no hot water thus I called their main number. A technician was scheduled to come out in two days because they were supposedly booked until then. A second technician came and said that he could not touch the water heater and that the first technician should come to resolve the issue. I was charged $200+ and the customer service was horrible on top of everything. Finally I asked for the manager and left several voice messages on his voice mail box. Nobody responded. I received a bill of $200 + bill from their accounting claiming that I had not paid the original amount and that I must pay this extra amount or they would take legal action. While all this was happening I disputed the charge with the credit card company. The credit card company sent me a copy of the documents the manager, Steve, sent them. Included in the documents was a falsified copy of the original invoice and a property document of my property along with a letter threatening to file a lien on my property if I did not pay them. He added a line on the invoice to make it seem that they repaired the water heater. It was a lie. I contacted discount plumbing again via their website chat, voice and email and told them about these papers. Shortly after that they refunded me the money. BE CAREFUL WITH THEM.

Anne G.

After writing a previous review which told of extreme overcharging by this company, I received a very nice note from Don asking that I provide him with the invoice number and he would look into it. I provided the invoice number and, again, stated the reasons for my review. That was weeks ago. There has been no word from him. It would have been nice to hear even if it was only that the charge was correct.

April W.

Initial call was handled professionally. The tech showed up at the promised time after a text telling me he was on the way. He was courteous, professional and knowledgeable. Our hot water heater was not working properly. He looked it over, told us a few things that could be causing the problem, and cleaned out a clogged air vent. He told us to see if it worked properly now and if not, he'd come back and go on to the next thing. No charge for the service call.
Highly recommended

Melanie S.

Needed help at 8:00 Sunday night, toilets, bath, and shower overflowing, yuck! Discount was the only company willing to come out and Ryan answered the phone was very helpful and Francisco was excellent! He went above and beyond and did great work. So friendly and patient. Thank you so much!

Veronica B.

I had a big job done. My water heater was leaking and I needed a new one... My service tech. was very professional and did a great job also found a crack in my bathroom sink so will be back in a few days to replace that. I've used them before and will continue, they are quick , professional and come when they say with a on the way call. Great job!!

Ryan M.

Had a leak from my outside water softener, Francisco was able to come the next day in the morning and was able to resolve it. Francisco was patient and hard working to get to the bottom of the leak and repairing it. Got other estimates for $1000 and Francisco was able to replace parts of the pipe that were corroded for $259 total. Very knowledgeable, polite and hard working, even educated me on the pipes, soil, connection lines and gave advice on how to fix if needed on my own. Great guy, will call again if I need help and ask specifically for him!

Kayla C.

They charged us 399$ an hour! Almost 1600$ for 4 hours of work. Do not use this company. It looks like they opened a second yelp account so I wanted to make sure my review still reflects on their new one to warn people.

Samantha R.

This company has the most amazing customer service! In Stockton it's rare to find a company that will go the extra mile to help a customer! We had multiple problems under our kitchen sink and were without water for a few days before calling. Forest came and saved the day! He is friendly and so helpful! The price was very reasonable for the amount of work he did and time he spent! If I ever have another plumbing problem I would 100% call and ask specifically for Forest! He's the only plumber for us! Having a plumbing situation? Call them! You won't be sorry!

Cindy M.

Redd from Discount Plumbing saved us! We called Discount Plumbing after our home warranty sent out two other plumbers that couldn't get the job done. Redd had all of the right equipment in his van and went right to work. He was extremely professional and knowledgeable, I have already given out the name of this company and Redd twice since our call last month. We can shower, use our sinks, toilets and all of our appliances now! Huge relief! Thank you!