Discount Plumbing and Drain Cleaning

Michael J.

One month ago, I called Discount Plumbing to snake my mainline. A guy came out, spent an hour and a half complaining about how hard it was to snake my mainline and how he should be charging me more for it. Then, yesterday, my mainline backed up again. I called another company based on a neighbor's recommendation and had the job done right. (Discount plumbing used a much smaller auger than the latest sewer cleaner.) Also, Discount said they would send a person out to put a camera in the mainline, but no one ever showed up once the appointment was scheduled. I will definitely not be using this company again and do not recommend them to anyone else.

Sharon P.

All I can say for this business is that my experience was FANTASTIC!!! I have been in my home for almost 22 years and had several different jobs done, including plumbing and have never been so pleased, as I was with the work done by Clint. He had to remove a difficult ""clog"" in addition to repairing some damage done by another company, which attempting to do what Clint did so well! Clint also laid down protection/coverings and did not leave any kind of mess for this 77 year old ""Senior"" to clean up!

Karl O.

I called for an estimate because my kitchen sink faucet had low pressure on the hot water side. The homepage of their website advertises ""Free Estimates 7 Days a Week,"" so I decided to give them a try. When setting up the appointment, I asked to confirm the free estimate and was assured of it. Before the plumber John arrived, he called me and asked what was going on with my faucet. I told him, and then he told me I needed a new faucet and shut-off valve, and quoted me $1100. I was perplexed as he hadn't even been to my home and seen my situation yet. He got short with me at that point and said, ""I've been doing this five years and know what I'm talking about, so that's what it's going to cost."" I then asked him about the free estimate. He informed me that the phone consultation was my free estimate and once he arrives at my home it will cost a minimum $95 for the in-person estimate regardless of whether or not I hire them to do the job. Upon arrival, John didn't wear a mask or even ask if he should, even though both my girlfriend and I were wearing them. He also didn't bother taking his boots off and tracked dirt through the house. We found that very disrespectful. It got worse from there. John barely looked at my faucet and didn't even touch the shut-off valve before telling me I needed a new faucet and shut-off valve for the hot water side. He then told me it would be $1100, plus $95 for the estimate, totaling $1195 for a new faucet and shut-off valve that he didn't even check out! He said he had the new faucet in his truck, but that our faucet water filter wouldn't fit on it, and continued into a ridiculous diatribe against faucet water filters and how they don't actually filter the water. At that point, I told him I didn't want him to do any work and he quickly asked for my credit card to charge me the $95 ""Free Estimate."" Afterwards, I called the company and was told there's no charge unless they open a wall. They did refund my estimate charge, but I had to call and complain about the experience to get the refund. The next morning, my girlfriend opened the hot water line to the faucet and cleared out some gunk causing the water pressure problem. The faucet and shut-off valve both still work just fine. I do NOT recommend this company!

Nick H.

Called Discount Plumber on Monday because my tub was clogged and took a while to drain. quoted me $149. Tuesday came around and the guy working on my pipes broke 2 of them. (They we're old is his reason- whatever) He was banging on the pipes SO LOUD it could be heard in my backyard. Spent SIX hours at my place. The job wasn't finished and I was charged $400 with a promise a new 'guy' Would come tomorrow and fit it.
Wednesday comes and the new person is complaining about the first guys work. Says it's going to be $2200 to fix; but he will take off $400. Spent the next six hours ""fixing"" my pipes, ends by saying ""you can use your tub, it will have a slow drain but the pipes are fixed. I'll try and have someone come tomorrow and fix the leak 'for free' "". My daughter takes a shower and not only is the tub not draining, but I now have THREE leaking pipes (one is almost pouring water out)
I've never had a leaky pipe in my basement. I declined their offer to send a 3rd guy out 'for free' today and will be showing pictures to the Atrorney General. Their is plumbers glue all over the new pipes too. Completely unprofessional.
THIS IS LITERALLY A NIGHTMARE ! Please avoid this place at all costs. I am honestly shocked at this level of ineptitude.

i have videos of the leaks but only allowed to post photos.

Jason H.

Chris came out today to unclog my bathroom sink...he was courteous, professional and a pure pleasure to work with.
It's so hard to find a good contractor and/ or plumber, but these guys are the best!
I've had plenty of bad experiences, but I'm sticking with these guys for life and so should you!
Much appreciated and thanks again Chris and everyone at Discount Plumbers!

Dale S.

Had the plumber come out to clean tub drain. Problem is they charge for what they call a drano fee, $50. Problem, didn't use any drano, wont refund the 50. Scam. Many other honest and cheaper plumbers in area

Ryan F.

They came over and barely looked at my sink and faucet the quoted me $500 to fix it and said it'll take an hour or two. I found a YouTube tutorial on basic faucet fixes and went to Home Depot to get the parts I needed. All in all I spent $80 and 30 minutes to fix the problem. I have zero previous experience fixing plumbing so I was extremely annoyed.

Melanie M.

I am so happy with the service I received from Discount Plumbing. I got an appointment day of, the plumber called me in the 1st hour of the 3 hour window I was given and he came a half an hour later. I ended up needing a new garage disposal, so he went and picked one up, came back and installed it all within an hour and a half. Very quick and professional

Pam S.

This plumbing company is not a discount. We had them replace two on/off valves, one for the kitchen faucet and the other for the dishwasher. It took the guy under 15 minutes to do and costed us $625.00. We consider this robbery.

Kelly J.

It is the worst feeling in the world to walk into your basement and to be in standing water from your main drain backing up. We called Discount Plumbing for the first time and wow were we ever impressed! They were able to come immediately! They were more affordable than anyone else and that didn't mean sacrificing professionalism and knowledge to have an affordable service provided! Cory was our technician and he was so kind, professional, and knowledgeable. I cannot recommend Discount plumbing enough! We will definitely be calling them again in the future. It puts your mind at ease knowing you have a good plumber in your back pocket. Especially when you own an old home. Thank you!