Dirty Plumber

Frank X.

Jack was back again. I'm a messy cook and I guess a lot more stuff goes down the drain than it should, so it backed up again, 18 months later. Jack's company, Dirty Plumber, arrived the day after I left him an email and took care of the problem. He's honest, gives great advice, and he is one hard worker. I've used other plumbers in the area for 40 years and will only use Dirt Plumber for all my plumbing needs. He's got a great retro beard, but don't let that put you off, because he also has a great heart. Nope, I'm not his dad, a family member or friend, just a happy customer.

Monica P.

Jack is by far the best plumber in the Reno area, I'm definitely keeping him! My kitchen sink started leaking, I had a work trip planned the next day - didn't want to leave sitter with a non-functioning sink. Prompt, efficient, courteous - explained exactly what he was doing. Decided we are keeping him :)

Terri D.

We recently bought an older home and had hot water circulation problems. Jack was great at finding, diagnosing And fixing the problem when others couldn't. His price is reasonable and work is impeccable. We will always use Dirty Plumber in the future.

Marla G.

This morning I called three plumbers and Jack was the only one that could come out today. One other wanted me to pay over time or come next Tuesday.

Not only did Jack provide same day service, he showed up on time, had the part for my hot water heater, used a drop cloth down on the concrete floor, did an amazing efficient job and completed with a wipe down of the hot water heater. Very fair and reasonable pricing.

I highly recommend Jack and appreciate his professionalism.

A P.

BEST PLUMBER IN RENO! Jack, came out and fixed my tankless hot water heater. He is the only plumber who knew how to fix it. His hourly rate is awesome, and he doesn't charge for a quote. This guy is REALLY honest, and is a hard worker. I would recommend him to everyone I know. He even fixed a drain problem I had for free! Who does that? Thank you Jack!

Jason B.

I found the Dirty Plumber on Yelp, and based on all of my experiences with Yelp (being great), I gave him a call. Great experience. Jack was on time, professional, knowledgeable, and knew exactly what was wrong. He could have sold me a whole new water heater if he wanted, but fixed a small problem for a reasonable price. You can't get better than that. He even showed up before I went to work so I didn't have to come home in the middle of the day. This is the only guy I am going to call when I need plumbing work done.

Marcy B.

Dirty Plumber is a great company! Jack was prompt, knowledgeable and provided the best service for my family and I. I will only use this company in the future and will definitely refer to others. Thank you so much for your time and service, Jack.
The Bein (Berge) Family

Robert L.

It is June 24, 2013. I live in Reno, Nevada and I had a leak happen due to a nail that went thru the hot water line. I turned off the hot water line and realized I would need a Plumber. I got on the Internet and I put in Plumbers Reno Nevada. Up came The Dirty Plumber on ""Yelp"". I had no idea about them. It was the reviews I went by for my thought to call them for the service I needed. I spoke with Jack-who told me he could come out today! He mentioned it would be later in the day & I said this would be fine. It happened that he called back and said he could make it earlier!! Boy, was I ever pleased. Amazing how much you need to use hot water! So, Jack showed up with is assistant & they were able to complete the new fittings that were needed in a short about of time at a very reasonable cost! I was very happy with this price. Jack is a very good Plumber. His assistant was also very good. You will not go wrong with The Dirty Plumber in Reno, Nevada. I truly made a good choice and I was very happy! Jack is also a great guy! Who knew I would be picking the right Plumber like I did!
Bob Lynn, Reno, Nevada

Robert W.

I guess if you give this company a negative review Yelp will not let others see the review.

I am a 63 year old man that served the US Government 8 years in both Afghanistan and Iraq destroying weapons: I believe honesty and kindness are important in all business and life: If I had saw my review as below I would never have used this plumber: Now that my honest review has not been posted for others to know about this company I guess I will not be able to trust YELP for reviews.

A case on Dirty Plumber for the incident below was filed with the Better Business Bureau and Dirty Plumber has not replied to the complaint. This is not service.

Update on the problem as below: Since Dirty Pluming would not recheck their work: I a 63 year old had to climb on my 2 story home roof and clear my vent stack for a bath that was causing the problem. In short Dirty Plumbing totally Miss-Diagnosed the Problem and was not truthful about finding roots in the system.

I would guess if Dirty Plumbing manipulates the truth on plumbing issues they probably manipulate the Reviews on YELP.

I challenge YELP to Print this Honest Review. I will mention the review process and miss information when I close the record with the BBB to include YELP not printing this honest review for others to see!

I will never use a service that YELLS at My Family when a request was made to reevaluate work that was not complete and thorough.

Called on the weekend left a message. Called first thing Monday. Again, they came out could not come out the first day but did make room the second day.

They did the work cleaned the drain with a power drain snake and then ran the snake to see if there were roots (he commented there were next to none only got about a golf ball sized soft vegetation - he also commented not an issue) and I ran all the water valves to helkp fuls the lines.

I am a person that spent almost 8 years in Afghanistan and Iraq and the company advertisement said they appreciated that service and would provide pricing and service showing the appreciation..

About a week after I started to hear the gurgling again. I kept runing the sink and showers longer to make sure the plumbing was working. I did not want to bother this company (I tried to trust their work) until I was certain there was a problem anbout 2 weeks to 2 1/2 weeks the problem became evident. The back bath toliet would not drain properly.

Since I had to go to work the next moring I had my brother call: he was witness to my assisting and the previous work. The person contacted (identified himself as the owner and lied to my brother saying the line was clogged with roots. (I bought the home in 2010 all the trees near the line were dead in 2010 and plus there were no roots found when the work was done.

I had my brother call back and explain the work as I described above and that he was not correct or mistaken about the roots. When the owner was confronted wiith the facts from my observations and talks with him when he did the work the first time he immediately became MAD SCREAMED AND YELLED AT MY BROTHER and hung up.

I suspect these other reviews must be false. This is as bad a service and worst personal treatment I have received in America since I returned from Afghanistan and Iraq.

I am highly disappoint and now will try and find a reputable and considerate firm.

I will never use this firm again and now will report them to the Better business Bureau..

Bob+

Jess W.

I looked for a good permanent plumber due to the fact I have had too many issues with big companies in the past.

Jack and his buddy did a wonderful job.

If you have little kids, you will understand they like to flush things. In this case, it was a Danactive cup. The pipe snake could not get it out, so these gentlemen pulled the toilet, managed to get it into my shower without damaging anything, and found the evil little piece of plastic.

Jack and his Helper then helped upgrade the water source hose to the toilet, and he did his very best to ensure the toilet was as tight as possible to a plastic flange. He also replaced a faulty valve/floater assembly in the tank right on the spot.

They cleaned everything up well, they were always polite and professional, and the key here is THOROUGH.

If you want a plumber that will slap a job on and run, look else where. Jack and his crew take their time to ensure it is done very well.