Direct Services Plumbing & Drain

Bo L.

Very nice to work with Cathleen and Rick. They are very professional and polite. Very quick response. Really fair price. They fixed my water heater on a Saturday. Really hard working and knowledgeable. I would highly recommend them. Thank you!

Lydia J.

They are always friendly and helpful. I called them and they scheduled me in very quickly. From the person who answered the phone to the guy that showed up, professional and polite. Definitely calling them again if I ever have any issues.

Sandra J.

We had a roof leak causing damage to the ceiling and walls. The Ceiling Doctor beat the other estimates and repaired the damage quickly. They did an excellent job of repairing the damage. They were very personable and we couldn't be more pleased with their work. We recommend them and will use them again. Gerald Jones

Lynette W.

Very timely and extremely professional. Explained what was needed and why. We will definitely be contacting them in the future and refer everyone we know. Pricing was reasonable and comparable.

Leo F.

Very professional company. Excellent customer service and both technicians were very knowledgeable and happy to share exactly what they were doing and why. Price for install was also reasonable considering current economy.

Jennifer G.

I needed a plumber to visit my mother in law in the middle of nowhere Emanuel County, I live in Dallas, and Direct Services came to our rescue. Cathleen and Rick were a dream to work with! Thorough, communicative, helpful, and timely. Rick was knowledgeable and intelligent and communicated what he found and the needs beautifully. Sadly, Im not sure we will move forward with the project, but if we were going to fix all that was needed, Rick and Direct Services would be our vendor. Thank you all!

Angela W.

Everything was great from start to finish. Cathleen was very friendly and helpful. She was able to get me scheduled rather quickly. She told me what to expect on the day of service, and followed through as promised. Ethan arrived, assessed, provided options, and explained everything to me before I authorized the work. He was very knowledgeable & efficient and cleaned up behind himself...like he was never there. He left a card for me to reach out if there were any additional needs or recurring problems. 80 day warranty. I definitely recommend them!

Rosa B.

Great service and response time. They got the job done.Excellent customer service. would high recommend them. in fact, I already have.

David A.

Look in the dictionary for the words """"professional"""", """"friendly"""", and """"prompt"""" and you will find a picture of these guys. I have called on them 6 times now, from replacing a toilet to completely replacing my water lines, and each time I have been more than pleased by their excellent work. They take the time to thoroughly examine your problem, explain it to you, give you an estimate of the cost, and repair it in a timely manner. They never talk down to me and answer all my (often stupid) questions fully and clearly. If I ask for options, they give them to me. Believe me--if you have any problem whatsoever with plumbing, give these guys a call. You will never regret it!

Tonya L.

Ethan and Seth did a Awesome repairing my faucet, head shower,chalking my stool at the bottom . I told them the problem I was having in my home and they took care it and I Love them . They r very straight up with their work and straight up on pricing they was changing me. I called another Plumbling on yesterday and they want to jive on us with the problem we was having in our with some plumbing issue, But Thank God for Direct Plumbling was a lifesaver today for The Lee Family. They're going to be my Personal Plumbing . Use them and You will never regret it. They r Good and friendly company . The secretary Jaycee is a nice person and was very helpful. Keep up the Good Customer Service Jaycee!