Direct Services Plumbing & Drain
Company Overview
Reach out to us any day of the week except Sunday at 706-755-7242. At Direct Services Plumbing and Drain, we are licensed. With over 42 years of service, we are a family-owned plumbing company. Our services extend throughout the CSRA and beyond. Our staff will respond to your call and keep communication until the plumber reaches your location. They will also provide you with his name so you know who to expect at your door. Our technicians are polite and tidy. Every job receives our careful consideration from beginning to end. Each appointment begins with a detailed and free estimate. We aim to offer our customers the optimal solutions for any repair work required. Though Direct Services is new to the Augusta CSRA area, we possess over 42 years of experience in plumbing and drain services. Our team includes licensed plumbers and trained drain technicians available for your urgent needs. In Georgia and South Carolina, Rick Carver is recognized as a certified Master Plumber. He has been in the plumbing and drain cleaning field for over 42 years.
Business Services
- Bathtub installation
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:30 AM - 5:30 PM |
Tue: | 7:30 AM - 5:30 PM |
Wed: | 7:30 AM - 5:30 PM |
Thu: | 7:30 AM - 5:30 PM |
Fri: | 7:30 AM - 5:30 PM |
Sat: | 9:00 AM - 5:00 PM |
Sun: | Closed |
Recommended Customer Reviews

Look in the dictionary for the words """"professional"""", """"friendly"""", and """"prompt"""" and you will find a picture of these guys. I have called on them 6 times now, from replacing a toilet to completely replacing my water lines, and each time I have been more than pleased by their excellent work. They take the time to thoroughly examine your problem, explain it to you, give you an estimate of the cost, and repair it in a timely manner. They never talk down to me and answer all my (often stupid) questions fully and clearly. If I ask for options, they give them to me. Believe me--if you have any problem whatsoever with plumbing, give these guys a call. You will never regret it!

Ethan and Seth did a Awesome repairing my faucet, head shower,chalking my stool at the bottom . I told them the problem I was having in my home and they took care it and I Love them . They r very straight up with their work and straight up on pricing they was changing me. I called another Plumbling on yesterday and they want to jive on us with the problem we was having in our with some plumbing issue, But Thank God for Direct Plumbling was a lifesaver today for The Lee Family. They're going to be my Personal Plumbing . Use them and You will never regret it. They r Good and friendly company . The secretary Jaycee is a nice person and was very helpful. Keep up the Good Customer Service Jaycee!

Was having issues with tankless water heater. Came two hours after called and did a thorough clean and got us back to normal. Very professional and thorough. Highly recommend.

Great service and great value. They were very quick to sort our issue with our toilet. We will use them again in the future.

Very Difficult time of the year for anything and Plumbing Work to be included. I called late in the day on Monday and from the Secretary to the Guys doing the work the very next day, was a very cheerful pleasnant experience. I would recommend them far above anyone else !!

Great emergency plumbing service!! Fast and very friendly! True professionals with fair prices.

We lost our water heater Saturday evening and we were worried about how long it would take to replace. I called Direct Services at 9:00 am and was taking a hot shower by 3:00 pm! Fast and friendly service. The technician was knowledgeable and personable. The whole experience was a breath of fresh air these days. Highly recommended!

I can't say enough of ho pleased I am with the service I received today. after leaving requests for three quotes from 3 different plumbers on Sunday, I was called by Lena from Direct first thing this morning. She had Ethan out to me by 1pm to diagnose and repair a leak at the water main on my property. I was getting a small swamp around it. Figuring this would lead to a massive water bill I was so relieved when Ethan fixed it in about an hour at a very reasonable price. Ethan was very professional and communicated well the diagnosis and what steps to take to fix my problem. They took care of me in one day saving me mucho dollars overall. I will recommend them to anyone in need. Thanks guys!

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!