Direct Services Plumbing & Drain

Shelby R.

Very responsive and communicative. They were extremely knowledgeable and explained the issue and how to fix it in great detail concerning our gas leak. Price was great compared to other companies. Would highly recommend if anyone is experiencing a gas leak of any kind.

Bob S.

Just fantastic, i wish all companies in georgia were like y'all. Contacted them and was treated by a great customer service rep, made an appointment quickly, they kept me updated on arrival time, showed up with everything needed to get the job done right. Reasonable pricing, the ppl who came were professional and polite. i would honestly not go anywhere else. Plan on using the company for other things we need done.

Gary M.

Was having issues with tankless water heater. Came two hours after called and did a thorough clean and got us back to normal. Very professional and thorough. Highly recommend.

Cohost E.

Both of our toilets weren't flushing and our washer was backing up into the toilets. I messaged them on yelp, got a fast response back. Scheduled for them to come between 3-5pm. Arrived at 3:45, explained the issue and Rick immediately knew the problem. He was able to find the clean out underground and got to work clearing the line. Toilets flush great now and tub isn't backing up. Quick prompt service and friendly techs. We will always use them for our plumbing needs from now on.

Gregory M.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!

Joe T.

Recently had an emergency situation with a huge water leak under my mobile home. Kathleen was awesome, help arrived within the hour and took control of the situation. Technician was professional, courteous, and knowledgeable. This company provided me 5 star service.

Mary B.

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Benjamin P.

Great service and response time. They got the job done.Excellent customer service. would high recommend them. in fact, I already have.

Judi P.

They are always friendly and helpful. I called them and they scheduled me in very quickly. From the person who answered the phone to the guy that showed up, professional and polite. Definitely calling them again if I ever have any issues.

Kathleen E.

I needed a plumber to visit my mother in law in the middle of nowhere Emanuel County, I live in Dallas, and Direct Services came to our rescue. Cathleen and Rick were a dream to work with! Thorough, communicative, helpful, and timely. Rick was knowledgeable and intelligent and communicated what he found and the needs beautifully. Sadly, Im not sure we will move forward with the project, but if we were going to fix all that was needed, Rick and Direct Services would be our vendor. Thank you all!