Direct Services Plumbing & Drain
Company Overview
Contact us on weekdays at 706-755-7242. Direct Services Plumbing and Drain is a fully licensed and insured company. With over 42 years of service, we are a family-owned plumbing company. We provide plumbing services across the CSRA and nearby communities. Our office team will answer your call and keep you updated until the plumber arrives at your home. They will also provide you with his name so you know who to expect at your door. We ensure our technicians are courteous and organized. We approach each job with precision to every detail from start to finish. Each appointment begins with a comprehensive and free estimate. Our mission is to present our customers with the most suitable choices for any necessary repairs. Though Direct Services is a newcomer to the Augusta CSRA area, we possess over 42 years of knowledge in plumbing and drain services. We have certified plumbers and trained drain technicians ready for your emergencies. Rick Carver is a Master Plumber in Georgia and South Carolina. With more than 42 years in the plumbing and drain cleaning field, he brings extensive knowledge.
Business Services
- Bathtub installation
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:30 AM - 5:30 PM |
Tue: | 7:30 AM - 5:30 PM |
Wed: | 7:30 AM - 5:30 PM |
Thu: | 7:30 AM - 5:30 PM |
Fri: | 7:30 AM - 5:30 PM |
Sat: | 9:00 AM - 5:00 PM |
Sun: | Closed |
Recommended Customer Reviews

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!

Just fantastic, i wish all companies in georgia were like y'all. Contacted them and was treated by a great customer service rep, made an appointment quickly, they kept me updated on arrival time, showed up with everything needed to get the job done right. Reasonable pricing, the ppl who came were professional and polite. i would honestly not go anywhere else. Plan on using the company for other things we need done.

My toilet had been nonstop running for the past 2 weeks. So I set up an appointment through yelp, which was super easy to do. Then a couple days later, the plumber, Ethan, looked at my toilet and was able to fix it immediately after telling me what was wrong with it (the toilet's fill valve was broken and the flapper was old). He was very polite and fixed it very quickly. I also only paid $193 for him to fix everything.

Fittings under our kitchen sink were bad and they fixed the problem right away. They came out at 6 pm on a Wednesday evening when most other places are closed. Very professional and knowledgeable. Provided a free quote and fast service. Will definitely use in the future.

Both of our toilets weren't flushing and our washer was backing up into the toilets. I messaged them on yelp, got a fast response back. Scheduled for them to come between 3-5pm. Arrived at 3:45, explained the issue and Rick immediately knew the problem. He was able to find the clean out underground and got to work clearing the line. Toilets flush great now and tub isn't backing up. Quick prompt service and friendly techs. We will always use them for our plumbing needs from now on.

Excellent and expedient service, I contacted this service for a leak under the sink and it was fixed within an hour of their arrival.

I had a problem today with water overflowing and backing up.I called Direct Services and spoke to a very friendly lady. She informed me that a plumber was close and could be there in around thirty minutes or so. Ethan showed up and dove right in to it. Very nice and respectful young man and a very diligent and fast worker. He fixed all my issues with no problem. If I ever need a plumber again, you can believe it will be Direct Services. Job well done.

Honestly, I don't know what normal plumbing cost are but if you want friendly and prompt service they were great.

Recently had an emergency situation with a huge water leak under my mobile home. Kathleen was awesome, help arrived within the hour and took control of the situation. Technician was professional, courteous, and knowledgeable. This company provided me 5 star service.