Direct Services Plumbing & Drain

Ryan B.

We lost our water heater Saturday evening and we were worried about how long it would take to replace. I called Direct Services at 9:00 am and was taking a hot shower by 3:00 pm! Fast and friendly service. The technician was knowledgeable and personable. The whole experience was a breath of fresh air these days. Highly recommended!

Karen M.

Fittings under our kitchen sink were bad and they fixed the problem right away. They came out at 6 pm on a Wednesday evening when most other places are closed. Very professional and knowledgeable. Provided a free quote and fast service. Will definitely use in the future.

runa w.

I needed a plumber to visit my mother in law in the middle of nowhere Emanuel County, I live in Dallas, and Direct Services came to our rescue. Cathleen and Rick were a dream to work with! Thorough, communicative, helpful, and timely. Rick was knowledgeable and intelligent and communicated what he found and the needs beautifully. Sadly, Im not sure we will move forward with the project, but if we were going to fix all that was needed, Rick and Direct Services would be our vendor. Thank you all!

Patrick C.

Both of our toilets weren't flushing and our washer was backing up into the toilets. I messaged them on yelp, got a fast response back. Scheduled for them to come between 3-5pm. Arrived at 3:45, explained the issue and Rick immediately knew the problem. He was able to find the clean out underground and got to work clearing the line. Toilets flush great now and tub isn't backing up. Quick prompt service and friendly techs. We will always use them for our plumbing needs from now on.

C. F.

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Frank S.

Very Difficult time of the year for anything and Plumbing Work to be included. I called late in the day on Monday and from the Secretary to the Guys doing the work the very next day, was a very cheerful pleasnant experience. I would recommend them far above anyone else !!

Elizabeth V.

Everything was great from start to finish. Cathleen was very friendly and helpful. She was able to get me scheduled rather quickly. She told me what to expect on the day of service, and followed through as promised. Ethan arrived, assessed, provided options, and explained everything to me before I authorized the work. He was very knowledgeable & efficient and cleaned up behind himself...like he was never there. He left a card for me to reach out if there were any additional needs or recurring problems. 80 day warranty. I definitely recommend them!

Allison S.

They are always friendly and helpful. I called them and they scheduled me in very quickly. From the person who answered the phone to the guy that showed up, professional and polite. Definitely calling them again if I ever have any issues.

Nancy S.

We were very pleased with Direct Services. Kathleen, in the office was super helpful and nice. They came out in a timely manner and were very professional. The best thing about them is their honesty. We didn't need a new disposal which they had on hand. We needed a much less expensive switch and installation. It's hard to find someone to trust these days, but we trust this company and we will only call them from now on.

Chris S.

Just fantastic, i wish all companies in georgia were like y'all. Contacted them and was treated by a great customer service rep, made an appointment quickly, they kept me updated on arrival time, showed up with everything needed to get the job done right. Reasonable pricing, the ppl who came were professional and polite. i would honestly not go anywhere else. Plan on using the company for other things we need done.