Direct Services Plumbing & Drain
Company Overview
Reach out to us any day of the week except Sunday at 706-755-7242. At Direct Services Plumbing and Drain, we are licensed. We are a family-owned business with more than 42 years of service in plumbing and drain solutions. We provide plumbing services across the CSRA and nearby communities. Our office team will answer your call and maintain communication until the plumber arrives at your home. You will receive the plumber's name so you know who to expect. Our team members are polite and neat. We pay careful attention to every aspect of each job, from start to finish. Each appointment begins with a comprehensive and free estimate. We aim to offer our customers the most effective solutions for any repair work required. Direct Services is new to the Augusta CSRA area, yet we have over 42 years of knowledge in the drain cleaning and plumbing industry. Our team includes certified plumbers and skilled drain technicians available for your urgent needs. Rick Carver is a licensed Master Plumber in Georgia and South Carolina. Rick has dedicated over 42 years to the plumbing and drain cleaning trade.
Business Services
- Bathtub installation
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:30 AM - 5:30 PM |
Tue: | 7:30 AM - 5:30 PM |
Wed: | 7:30 AM - 5:30 PM |
Thu: | 7:30 AM - 5:30 PM |
Fri: | 7:30 AM - 5:30 PM |
Sat: | 9:00 AM - 5:00 PM |
Sun: | Closed |
Recommended Customer Reviews

Was having issues with tankless water heater. Came two hours after called and did a thorough clean and got us back to normal. Very professional and thorough. Highly recommend.

Great service and great value. They were very quick to sort our issue with our toilet. We will use them again in the future.

Very Difficult time of the year for anything and Plumbing Work to be included. I called late in the day on Monday and from the Secretary to the Guys doing the work the very next day, was a very cheerful pleasnant experience. I would recommend them far above anyone else !!

Great emergency plumbing service!! Fast and very friendly! True professionals with fair prices.

We lost our water heater Saturday evening and we were worried about how long it would take to replace. I called Direct Services at 9:00 am and was taking a hot shower by 3:00 pm! Fast and friendly service. The technician was knowledgeable and personable. The whole experience was a breath of fresh air these days. Highly recommended!

I can't say enough of ho pleased I am with the service I received today. after leaving requests for three quotes from 3 different plumbers on Sunday, I was called by Lena from Direct first thing this morning. She had Ethan out to me by 1pm to diagnose and repair a leak at the water main on my property. I was getting a small swamp around it. Figuring this would lead to a massive water bill I was so relieved when Ethan fixed it in about an hour at a very reasonable price. Ethan was very professional and communicated well the diagnosis and what steps to take to fix my problem. They took care of me in one day saving me mucho dollars overall. I will recommend them to anyone in need. Thanks guys!

I cannot say enough about these folks! I found a leak in my Water main in the front yard and was panicking because we are about the sell our house. I was blown off by 2 other plumbers and Direct Services came out within a day on a Friday evening and also started repairs. They found & finished repairing it the next morning. The total was $764. I was so worried it was going to cost in the thousands. They were wonderful! Awesome customer service & pleasant to deal with.

Well... let's be live 140 miles from them, so I got canceled. Don't know why I called them. But they were very understanding and nice. I wish I lived closer!

Just fantastic, i wish all companies in georgia were like y'all. Contacted them and was treated by a great customer service rep, made an appointment quickly, they kept me updated on arrival time, showed up with everything needed to get the job done right. Reasonable pricing, the ppl who came were professional and polite. i would honestly not go anywhere else. Plan on using the company for other things we need done.

My toilet had been nonstop running for the past 2 weeks. So I set up an appointment through yelp, which was super easy to do. Then a couple days later, the plumber, Ethan, looked at my toilet and was able to fix it immediately after telling me what was wrong with it (the toilet's fill valve was broken and the flapper was old). He was very polite and fixed it very quickly. I also only paid $193 for him to fix everything.