Direct Flow Services

Earl H.

My name is Earl Harts
He came to our home to do a service repair. He charge us $450.00 to pump water out from our basement. He then referred us to Direct Flow Service to dig to replace a broken tile at the tree. We gave him $1500.00 to start the job. He never came back to finish the job. He wants to collect another $1000.00 without finishing the job. He covered the hole and left about 3 ft of dirt on top of the hole. He verbally gave us a 90 day warranty with work done from the house out about 10 ft to the sidewalk . The problem as I have been previously advised exists at the tree which is aprox. 50 from the house. We have had this same problem prior several times and each time was roto rooted at the tree which took care of the problem temporarily.

He said if we didn't pay in full he would add on $30.00 a month until paid. He never gave us a Contract - just receipt for the $1500.00. We wonder if he even has a permit to do this work.