Dimitresse Construction

Jamie T.

Sent by AHS. The technician was friendly, professional and really went above and beyond to try to resolve my issues.

Rob D.

Dimitresse was sent by AHS. It seems I was luckier than other reviewers. He turned the knob to the shower, but never opened the wall to look at the actual valves. On the diagnosis to AHS, the technician said he had replaced the cartridge and the shower was still leaking. The fix was $675 of pipe modifications. Considering the technician didn't even look at the valves, he sure as hell did not replace the cartridges. AHS is sending another technician to diagnose. If I can't trust the company to basic honesty on the diagnosis, I sure as hell will not trust the quality of their work.

Brian D.

Do not use these guys. They were selected for me by my home warranty company. After arriving to diagnose the problem with my failing water heater, they provided a quote for the repair/replacement. By the time I got done arguing other issues with my home warranty company, Dimitresse changed their diagnosis to indicate that my water heater was fine. That's quite interesting, considering it is still actively leaking. And now they won't communicate with me or with the warranty company. I would suggest running the other way from this company. I would also suggest staying far away from American Home Shield as a home warranty company. They are terrible too, but that's another story for another review.

Irene G.

Came right away , and did a great job would have them do more plumbing problems ! I felt I received a great job at a fair price !

Lena Y.

Sent to me by Choice home warranty (talk about poor choice!), these people could not be less interested in fixing anything - their only goal is to find a reason to decline service. Technician spent less than 5 minutes in my house, agreed that the issue exists and that's what he'll report, promptly left and less than an hour later home warranty company notified me that the claim is closed because there are no mechanical issues identified! Mind you this was second opinion, because first plumber tried to fix it, but after few attempts realized, that since the unit is discontinued, there is no replacement part that will form proper seal, and the whole unit needs to be replaced. Obviously that's not what warranty company wanted to hear. Luckily there is Dimitresse construction that will deny the obvious and refuse to come out again, because - you guessed it! - there is no issue if they said so! My claim is reassigned to another company, that actually stands behind their work, as for Dimitressse - may their success match their professionalism!

Deb T.

Technician quickly diagnosed and repaired my problem with no fuss. So happy to find an honest company who takes care of their customer's problem nothing more and nothing less.

Chanel D.

Very unprofessional. My Warranty company uses this vendor and I've had two bad experiences. They are horrible. George wanted me to pay my $75 service charge before even doing any work. The first time I paid my service charge to him first and he took my money and didn't do the work. This second time he walked out because I said I would pay him when he did the work.

Joshua T.

After some troublesome miscommunication, George was able to make his way back to the home and quickly resolve the issue. Initially they had closed the ticket with AHS without fixing the issue, so I had AHS reopen the case and they came back and fixed the leak. It was definitely frustrating but I would not blame the technician in this situation.

Shellie M.

This company is 1 of 3 companies that I'd consider as the worst I've ever encountered. A warranty company sent them to my home to find out why my hot water wasn't working and the technician told me to order 3 shower cartridges and to call them back when they came in so they could install them. I called them back to install them and a different technician came and he told me he did not want to install them because he would not get paid. I said this is what your technician told me to do, so he installed 1 of the 3 and said he'd install the 2nd one the next day but he refused to do the 3rd. The next day he came he shut off the water first then began to install the 2nd one bit while he was working I called the warranty company to let them know he refused to install the 3rd cartridge, the technician got mad and left before installing the 2nd one and he left without turning my water back on. When I called his company to let them know he up and left, the girl answering the phone was not only rude but hung up on me. They are number 2 on my list of worst companies I've ever encountered in my life.

Arshad S.

My experience with their plumber Ivan was horrible.He was very argumentative confrontational and lacked professionalism and knowledge. He did a poor job repairing the toilet and then lied to American Home Sheild that he fixed it. Avoid them if AHS assign them to your job you will be happy you did.