Dimitresse Construction

Adam H.

Terrible. They were sent out by AHS to inspect and write an estimate for a shower rough-in that has a cartridge that's failed. I had taken the knobs and cover plate off in advance of his arrival, and left them in the shower. The service man was in our home for less than 5 minutes (without tools), stating he'd taken photos and would go write up an estimate for replacing the cartridge and submit it to AHS. Instead, according to AHS, the service man's report stated that the shower fixture had been """"disassembled before his arrival and parts were missing"""". The shower rough-in wasn't disassembled (only the knobs and cover plate removed and left in the shower) and NOTHING was missing. As a result, he stated they wouldn't be able to fix it... After paying a $125 deductable for the service call, it certainly feels like a scam for Dimitresse Construction to collect these payments with no intention of doing any work. Very disappointing.

Pamela T.

George with Dimitresse Construction was prompt, knowledgeable, and professional. He came to replace the valves and did a good job! He went over beyond to get the main water line shut off. Thank you for your good service!

Marty H.

Awful!!! Like so many reviews, wish could give a zero rating! George showed up and not prepared to fix a simple faucet knob outside leaking. Acted like it could be full open heart surgery and more worried about getting deductible paid. I asked him if he could fix it or not? He couldn't answer so I refused and reported to my home warranty company. 2nd experience with them and last time they just looked at problem with no tools. Will never use them. BEWARE!!!!

Sheryl M.

Go elsewhere, was no help at all. Man seemed like he didn't want to do anything and was ready to leave right away

Greg F.

If you have a home warranty with American Home Shield and Dimitresse Construction accepts the repair work, immediately run and hide. The home warranty company AHS will only pay a very small amount to DC in labor costs to replace a hot water heater and DC knows that, the rest is up to Dimitresse Construction to collect from me the customer, in one way or another, in my case they were going to charge me $295 to disconnect and reconnect the vent on top of the water heater, actually easier than doing the same thing to clean out your dryer vent and justified the charge as a modification as per the AMS contract. Pure BS. They did the same for the water lines for (disconnecting and reconnecting) to the tune of $595, again they called it a modification. Neither are modifications to my hot water system, in my case I got two other bids from local contractors and accepted a cash-out offer from AMS and saved a boat load of money. I really don't appreciate how they do business, they caused my wife and I a lot stress and anxiety over a four day period where we had no hot water and the hot water heater was leaking on the second floor of our home with the possibility of a major water leak, which is every home owners nightmare.

Street S.

Run!! They are just scam artists. AHS home warranty tried to send them out. I would suggest you request a different company if this is who they refer.

monica l.

Mike from Dimitresse came via a request for garbage disposal repair I'd placed through my home warranty company. He knew what to do, did it extremely well, and was very kind and professional. I'd for sure have him back if I needed additional plumbing work.

Jamie T.

Sent by AHS. The technician was friendly, professional and really went above and beyond to try to resolve my issues.

Rob D.

Dimitresse was sent by AHS. It seems I was luckier than other reviewers. He turned the knob to the shower, but never opened the wall to look at the actual valves. On the diagnosis to AHS, the technician said he had replaced the cartridge and the shower was still leaking. The fix was $675 of pipe modifications. Considering the technician didn't even look at the valves, he sure as hell did not replace the cartridges. AHS is sending another technician to diagnose. If I can't trust the company to basic honesty on the diagnosis, I sure as hell will not trust the quality of their work.

Brian D.

Do not use these guys. They were selected for me by my home warranty company. After arriving to diagnose the problem with my failing water heater, they provided a quote for the repair/replacement. By the time I got done arguing other issues with my home warranty company, Dimitresse changed their diagnosis to indicate that my water heater was fine. That's quite interesting, considering it is still actively leaking. And now they won't communicate with me or with the warranty company. I would suggest running the other way from this company. I would also suggest staying far away from American Home Shield as a home warranty company. They are terrible too, but that's another story for another review.