Dimitresse Construction

Andrea H.

Sent by AHS. The technician was friendly, professional and really went above and beyond to try to resolve my issues.

Leo M.

Mike from Dimitresse came via a request for garbage disposal repair I'd placed through my home warranty company. He knew what to do, did it extremely well, and was very kind and professional. I'd for sure have him back if I needed additional plumbing work.

Imperial Towers I.

Terrible. They were sent out by AHS to inspect and write an estimate for a shower rough-in that has a cartridge that's failed. I had taken the knobs and cover plate off in advance of his arrival, and left them in the shower. The service man was in our home for less than 5 minutes (without tools), stating he'd taken photos and would go write up an estimate for replacing the cartridge and submit it to AHS. Instead, according to AHS, the service man's report stated that the shower fixture had been """"disassembled before his arrival and parts were missing"""". The shower rough-in wasn't disassembled (only the knobs and cover plate removed and left in the shower) and NOTHING was missing. As a result, he stated they wouldn't be able to fix it... After paying a $125 deductable for the service call, it certainly feels like a scam for Dimitresse Construction to collect these payments with no intention of doing any work. Very disappointing.

Bob K.

Run!! They are just scam artists. AHS home warranty tried to send them out. I would suggest you request a different company if this is who they refer.

Lauren S.

George with Dimitresse Construction was prompt, knowledgeable, and professional. He came to replace the valves and did a good job! He went over beyond to get the main water line shut off. Thank you for your good service!

Natty G.

After some troublesome miscommunication, George was able to make his way back to the home and quickly resolve the issue. Initially they had closed the ticket with AHS without fixing the issue, so I had AHS reopen the case and they came back and fixed the leak. It was definitely frustrating but I would not blame the technician in this situation.

Lauren B.

Very unprofessional. My Warranty company uses this vendor and I've had two bad experiences. They are horrible. George wanted me to pay my $75 service charge before even doing any work. The first time I paid my service charge to him first and he took my money and didn't do the work. This second time he walked out because I said I would pay him when he did the work.

Star M.

American home shield sent them out to look at my water heater, and the technician said it would be in a easy replacement. Prior to them coming out, they told me I would have to pay for half the water heater, which I discussed with american home shield, and they said only for plumbing modifications. Dimitrist construction refuses to give me an itemization on why it would be three hundred ninety five dollars.When I only have a foot of plumbing coming out of my wall. Stay clear of these people. Very rude. I have filed a Better business bureau complaint.

S M.

If you have a home warranty with American Home Shield and Dimitresse Construction accepts the repair work, immediately run and hide. The home warranty company AHS will only pay a very small amount to DC in labor costs to replace a hot water heater and DC knows that, the rest is up to Dimitresse Construction to collect from me the customer, in one way or another, in my case they were going to charge me $295 to disconnect and reconnect the vent on top of the water heater, actually easier than doing the same thing to clean out your dryer vent and justified the charge as a modification as per the AMS contract. Pure BS. They did the same for the water lines for (disconnecting and reconnecting) to the tune of $595, again they called it a modification. Neither are modifications to my hot water system, in my case I got two other bids from local contractors and accepted a cash-out offer from AMS and saved a boat load of money. I really don't appreciate how they do business, they caused my wife and I a lot stress and anxiety over a four day period where we had no hot water and the hot water heater was leaking on the second floor of our home with the possibility of a major water leak, which is every home owners nightmare.

Zinnia S.

My experience with their plumber Ivan was horrible.He was very argumentative confrontational and lacked professionalism and knowledge. He did a poor job repairing the toilet and then lied to American Home Sheild that he fixed it. Avoid them if AHS assign them to your job you will be happy you did.