Dig Boss

J C.

Here is another reason not to is use Dig Boss. This is the 8th time we have sinking ground where there opened up the ground to replace the main line. Makes me ill. They will not come back to fill the area any more per Jesse. They are not accountable for their sub standard service. Save yourself expensive headache!!!!

Kim J.

Working with Zack was a wonderful experience.

Excellent service, communication and personality!

Because of Zach, I highly recommend this company.

T-M O.

Dig Boss came highly recommended to me to scope my line and see what needed to be done to repair my 113 year old pipes...I was expecting the worst as I had had so many people out before each with a different solution for snaking the main line as I didn't have a clean out.
Zeke came out the next day, ran the camera out, and showed me the situation, and recommended that they install a clean out.
It was dicey as we only had about 30"" between my house and the neighbor's driveway, and I'm always concerned with any repairs on this old house...Zeke assured me their excavators were top notch professionals and that they would do a great job. I was pleased to say they brought the baby excavator bucket! They took care of all permitting, removed and replaced all that was needed, then passed inspection with Denver Wastewater, and scoped it again! All clean and all clear. They stayed within my budget and saved me a bundle as everyone else was hinting around at costs of line replacement.
For the record, they were so efficient and quiet! I didn't 'stay and watch them constantly'. It was obvious immediately that Manny and Carlos knew what they were doing, as did Anthony who ran the excavator / bucket. It is an art form to do what they all did and I can't tell you how pleased I am. This is apparently a family owned business and I hope this review contributes to keeping them in business. Service like what I received is becoming rare in this day and age. I was also very pleased with the way they cleaned everything up too!

Andy B.

Dig Boss has done four different jobs for me on different properties over the last ten years. Each time the job was done professionally, properly and with great care. A couple of times I called with an issue and the came, did a sewer scope to find the problem and did it for no charge. Another sewer company would have charged $450 or more. I cannot say enough good things about the attention to detail and responsiveness they have shown.

Victoria E.

Dig Boss was recommended to me by the sewer service company that had come out when my sewer backed up but could not get through the sludge and thought my old clay pipe had collapsed (Do not recommend Colorado Sewer). They came out the following day to give me a quote, which I agreed to. It was to dig up my yard where the pipe had collapsed, approx. 8 ft in length. He assured me that the team who did the excavation would leave my yard tidied up, but took no responsibility for plants or sprinklers destroyed but would do their best. I agreed. Not knowing any better and already two days without plumbing. To keep this short, as it was and is an ongoing saga, suffice it to say, I feel hosed. 8 feet became 35 feet. The guys who did the excavation finished in the dark and left a disaster over my whole back yard cleaning up with their cell phone flashlights. I spoke with two supervisors about this, they both assured me it would be rectified, and here it is 3 days later with not a word. So I concur with the other reviewers who said much promised not so good on the delivery. Plus, with 35 feet of new pipe, when I had company number 3 come out, which I highly recommend (Hyper Flow) their tech found my new PVC pipe full of MUD; he was also appalled at the state my yard was left in. Both Dig Boss and Colorado sewer left me hanging and I felt caught in the middle. The project lead from Dig Boss was, up until I brought up the state of my yard, keeping me informed and was responsive. But now, crickets. The cost is what it is. Since I didn't get three estimates that onus is on me.

Laura S.

BEWARE! These guys started a sewer line repair for me then said the job was too dangerous and asked for $24,0000 more to finish the job.
I had another company come out the same day and they said no problem to repairing the sewer line. The other sewer repair company also said that these guys, Dig Boss LLC, are known for starting jobs and then requesting more money. I tried to get my deposit back for $4,911.00 but could not because they claimed they did some work. Definitely not $4,911.00 worth. They dug a hole and filled it back in. The guys are the worst contractors I've ever come across.

Andrew A.

Dig Boss, LLC is a disaster of a sewer repair company. Over promised and under delivered. Customer service and follow through are deplorable.

After getting three separate quotes, we chose Dig Boss, LLC due to their assurances the service they offered would do minimal damage to our front yard. They were the most expensive of the three though Jesse Rodriguez, the field supervisor, repeatedly promised to ""take care of any issues that may occur"". Oddly, Jesse flat out refused to scope the sewer line because we had two other scopes done previously. We were somewhat concerned because the last scope had been done three months prior and we did not know if anything had changed over that time. Jesse promised with all his experience nothing would have changed in that time. We trusted his assurances and signed the contract. The excavation crew dug the trench, replaced the pipe for the original belly that had developed over time and partially covered the trench within a day. Jesse was supposed to return the same day to inform us of the status and supervise the completion of the job. Jesse never showed up and never contacted us. We called him but his voicemail box was full. We followed up with a text which he informed us that they could not complete the job until we fixed the electrical line and the numerous water lines they had severed during their work. He neglected to tell us there was a massive leak caused by his excavation crew (pictured) which flooded the dig site. We discovered this the following day. We had the electrical fixed the next day and the water lines capped and water shut off within four days so they could complete their contract with us. We called Jesse, again no answer and no way to get through to his voicemail so again we texted. He promised to try and have the trench filled that same day, a Tuesday, but assured it would be completed by weeks end. It was not done nor did Jesse ever follow up. We called and texted on Friday of the same week but no response from Jesse or Dig Boss, LLC. We followed up the next Tuesday and Jesse apologized and said ""he cannot schedule tie ups just repairs"", ""though he would contact the scheduling manager and put us on the top of the list"". This was over three weeks ago, numerous more calls and texts. No resolution.

Meanwhile we have a trench in our front yard and our front landscaping is dying because we're waiting for Dig Boss, LLC to follow through on their contract with us.

Chuck R.

I don't leave bad reviews but this one I feel a need to do so.
Think twice before you hire this company and get a couple other estimates as well. Also stay and watch over them constantly if you do hire them.
They did complete the project in one day ( had to come back the following weekday for a little finishing up ) HOWEVER.........
They destroyed several sprinkler zones in the yard as well as bent the top pole on the chain link fence and destroyed a large area of grass with the back hoe they drove across the lawn and did not put boards down.
Towards the end of the job when they were putting the final layer of gravel down around the new sewer line when the City inspector stopped by ( good thing too ) and advised them to stop putting the gravel over the top because they did not have the correct amount of gravel underneath the pipe. Had the inspector come later it would have been covered without the correct layer underneath. As far as the sprinkler lines yes the contract states they are not responsible for damage but again HOWEVER........ The job foreman told me they would leave the broken lines and wires above ground for easy access later for me to have them repaired. They left one line and wiring above and buried several others. As I witnessed them covering up the broken lines and wiring I stopped them and called the foreman who again advised me they would leave the damaged areas accessible and he called the crew but then they continued to bury the remaining lines and wires. They were no help in resolving this matter. The job foreman was very professional in dealing with him but told me after he spoke with the owners there was nothing they were willing to do to help correct the issues.

Michael Y.

Didn't want to need these guys but my sewer line had other plans. They were onsite within a day, worked with my insurance company, and completed the job quickly and cleanly.

Shereen C.

Quick, responsive, well-priced, burst the pipe quickly and replaced it with PVC. Very glad I went with them!