Dick Rosher Plumbing

Sharon N.

So I had a leaking pipe and was unable to connect my water at my new home until it was fixed. I came across this company and they saved me! They came quick and repaired the pipe for me. Everyone was very friendly and helpful. If you need a plumber, call them to ease your nightmare! #leakingpipe #waterleak #bestplumber

Kerri H.

I recently found myself in a house completely paralyzed from doing anything water related because my pump was running and no water was coming into the house. I've had problems with my pump before and hate having to call a plumber as they always just want to replace the pump, but not really figure out what the problem is. So I looked online for another company. I was VERY apprehensive as I really don't believe in any plumber or what they have to say. But I decided to go with a company who has many years in the business and try my luck. When I called I spoke to Steve and explained to him what I was experiencing. He said he would have someone out by the afternoon. We kept in touch and met as planned. He explained to me that the problem was not the pump but the line. I freaked to think how much this was going to cost me. After speaking with him and my situation, he was very compassionate and promised that he would get me water by nights end and offered an alternative that would be cost effective. He sent two of his men that evening who worked continuously for hours to remedy my problem and get me water as promised. And I got what I was promised. My experience was, thankfully, a great one. I highly recommend this company to anyone looking for a reliable and professional plumbing company. I was very grateful to work with someone with integrity and honesty. He wasn't out to rob me, he simply was looking to assist me and get my problem resolved. Lourdes

Sean G.

Once again I needed saving from the disaster that Panda Kitchen bestowed on me. I had to call Rosher Plumbing to correct a water leak that my Panda Kitchen contractors left. why not call Panda on it, why bother I have zero faith in them as I've had to fix so many of there messes. I've learned how important it is to address water leaks, and this needed addressing. I contacted Rosher Plumbing at 9:30 am, and David the plumber was here by 10:45, he was quick and professional, and unlike my Panda Kitchen contractors pointed potential problems that I would have, I'll keep that in mind when the next job needs to be done. It's always the second effort that tells if a company employee's got what it takes, I admire that. Do I mind paying someone to fix problems that were generated by another construction company, hell yes, But, ultimately it will be worth it.

Denise M.

Steve of Dick Rosher Plumbing came out to do a leak detection on our house, our water bill was extremely high, they did an amazing job! They found the leak quick, very reasonably priced, they saved us a ton of money on our water Bill! We got the paper work and pictures we needed the next day!!! We will definitely use them again in the future, we couldn't recommend them enough!!! A++++

Jeanne B.

Do your own research: Stephen L Davis D/B/A Dick Rosher Plumbing Miami CFC 057254 http://www.dickrosherplumbingofmiami.com (786) 478-1544 / (305) 253-0405 Some addresses listed for Dick Rosher Plumbing Miami google search: Based on property search https://www.miamidade.gov/propertysearch/#/ 8857 SW 129th Street, Miami, FL 33176 - Exact match not found 14020 Old Cutler Road, Palmetto Bay, FL 33158 - 3rd party Residential address not a business 2516 Swanson Avenue, Coconut Grove, FL 33133 - 3rd party Residential address not a business 8380 SW 164 Terrace, Palmetto Bay, Fl 33158 - 3rd party Incorrect Zip code, 33157 correct - Residential address 6026 S.W. 147th St. Suite B-20, Miami, FL 33196 - 3rd party Residential address not a business

Leslie N.

This review is long overdue. I was recently reminded of it because I need plumbing services again for another issue. Back in January, I called Dick Rosher Plumbing to find and fix a leak coming from our bathroom into the bathroom of the condo below ours. After reading their reviews and speaking to the manager on the phone they seemed as if they would be very thorough, in part because they are using the latest technology that most other plumbers were unwilling to pay for. We set up an appointment for a Friday morning. I had a difficult time scheduling this appointment because we had to find a time that my downstairs neighbor, DR Plumbing, and myself would be available. 10-15 mins. after I was expecting the plumber to arive, I went to my cell phone to call them and noticed that an hour before the appointment, the manager had sent me a text letting me know that they wouldn't be able to make it because his guys had stayed up very late doing an emergency plumbing job the night before. Of course this really made matters more complicated because now I had to try to find another plumber and go through all of the scheduling issues all over again. They may be excellent plumbers (Unfortunately, I cannot confirm nor deny this), but this is a very unprofessional and unreliable way to do business. I run a small business myself. Sometimes I get calls from my regular clients asking if I can squeeze them in for an emergency. However, I would never cancel or reschedule even a new client I had already booked, for a last minute booking with my best client, without first calling the new client to ask if it was okay to change our appointment. And I certainly would never cancel or reschedule by text. I would first call (this is still far and away the best form of communication, excluding face-to-face), leave a message if I got no answer, and THEN text. Furthermore, if it meant that I had to coffee up and deal with a little less sleep to keep my original appointment, I would certainly do that. When I called later to let them know that their no-show was unacceptable and had cost them a client, the manager never offered to do anything to make it right. When I have screwed up and run very late for an appointment, or there was a confusion between the client and myself on the appointiment time, I offer a free service to try to make it right. Some promise of a discount on my next neeeded service would have prevented this review, but there was none. Excellent customer service means doing your utmost to deliver upon the client's expectations, but perhaps more importantly, it also means doing your utmost to make the client happy, if their expectations are not met.

KarunaSteve S.

Let me share my story. I think people need to know about Dick Rosher Plumbing. I called them and after talking to the supposed owner on the phone(Steve) they seemed as if they would be very thorough, in part because of the supposed latest technology. I decided to try them over other people had on the list even though they were the most expensive. He told me his son Landon will be calling me to find the leak. His son called me and we set the time. Well he called to tell me they were going to be late. He did showed up late in the night. We set the appointment for the repairs to be done. The day they were supposed to come do the repair they texted saying they were not able to come because he was exhausted from the work week and would benefit from a rest. if it was ok to re schedule to another day. then he decided to call me and give me the excuses. Well I told them the day he wanted it was not going to be possible. Well after a few hours he called he said he founded a wingman and if it was ok to go that afternoon. Well they showed late in the afternoon almost getting dark and they were in YOUTUBE looking at how to repair. Well it was kind of scary knowing that but they were doing the job(that was a RED flag and I didn't pay attention). When they finished late in the night we checked for leaks and it looks good so we gave them a check because he said they don't take cash or cards(second Red flag that I didn't pay attention) and the third flag that I didn't pay attention was that they added 50.00 dollars more at the end because he said his Dad was mad at him for charging me so little for repair. The job was done on January 13, 2018. I have called them the Dad and the son and NO ANSWER. To top it of the address is non existing and email address not valid. I am still waiting for my email with the pictures of the repair and the papers because they didn't let me take my pictures. They are the worse service ever. I didn't expected that from them. They didn't meet my expectations. So I want to share my story so you all know and don't be fooled like me. Check there address and you see the truth. Well I am still waiting for the email with the pictures and paperwork that job was done and today is January 22, 2018. It is ashamed because they actually sounded on the phone like they were going to be a good company to have business with.

Diane M.

Fixed my bathroom tub drain leak without having to rip out celling below!!! Thank you!! Other plumbers told me I would have to rip out the 1st floor celling to get to the underside of the bathtub drain which was leaking from the second floor. Steve and his team were able to fix the drain without any damage to the celling or walls. Great job!

Bob C.

Horrible!!! Was charged 375 for leak detection, the response was the leak is everywhere. Guy came in a Cadillac with no interest or intent to perform any work.

Patricia B.

""""Steve is a busy man. I was initially very impatient. He conducted a water leak detection service. I had a leak under the floor of my home. Steve committed to fixing this leak without breaking my new marble floor. He assured me of his success. I asked for him to be there during work. He was hesitant. Steve squirmed a little and agreed. He said in this case, I had to wait one week for him to be personally available to be at my home working fir two consecutive days. After closely observing his work in progress I was skeptically questioning him. Steve is a master at his trade. He successfully bypassed the leaking pipe through my attic. No floors broken, and I got a $6,300.00 credit on my water bill. I doubted Steve. Plumbing is expensive. I'm very satisfied I got my money's worth.""""