Diamond Head Plumbing

Marleina C.

I called Diamond Head plumbing yesterday to schedule an appointment to snake my shower drain. They were able to schedule a plumber for this afternoon. When the plumber was on his way, the office lady called to let me know. The plumber also called to say he was 5 mins away. Upon arrival, the plumber was pleasant and went to work right away. The job took all but 10 mins.

I highly recommend this company for top customer service and great overall experience.

Mahalo Diamond Head Plumbing!!

Gary D.

Diamond Head Plumbing is the gold standard in plumbing services on Oahu. I have used them for years. Their workers are knowledgeable and fast and their charges are reasonable. Equally important, they leave your premises as clean or cleaner than before they arrived. No call backs necessary. Gary Dubin

Ms. P.

Although DHP was very busy they were able to accommodate me on my day off. Tyson came to my house on time to assess the situation which was the toilet needed to be replaced. He was able to come back the same day to do the install which i really appreciated. He was really nice and explained how Kholer's cannister flush worked. He cleaned up everything including the gross stuff after removing the old toilet. Thank you especially for that!

Raul T.

I couldn't be happier with these guys service. While in Hawaii, our timeshare While in one of my multiple visits to Hawaii, our apartment needed to be fixed. We were looking to get different quotes from different vendors but you know how hard is to find a good and reputable company.

My hat is off to Cooper and his team. Will definitely do business again!

Bryn K.

They were one of the only plumbers I could find to do my gas stove conversion. They showed up when they said they would, got the work done, and charged a reasonable rate. I really appreciate their service.

Lisa O.

In a word, horrible. I called DHP to ask about having my kitchen sink recalled. They recommended replacing it, which would be a 6-8 hour job. They showed up and discovered that the new sink didn't fit. Over the course of 3 days they tried 4 sinks, proclaimed that they had never encountered an issue like this (I.e. wrong-sized sink), recommended that I ought to just renovate my entire kitchen because they couldn't find a sink, and then advised me to scrape off all the rust around the sink area (which is why I called them) before they put a new sink on. They finally sent over a competent guy who installed the new sink in 2 hours. When I sent a follow-up email complaining about the experience, they let know they had "forgotten" to charge me an additional $365. unbelievable.

Kat K.

I have an old house that had a bunch of plumbing problems. Peyton came out and was terrific! He assessed the problems, and quickly fixed the easy ones.

Then he tackled a serious problem at my main water entrance. He called BWS and got them out at once to repair my meter. He had to dig under a fence footing in pouring rain to relocate my pipe. He had to deal with a neighbor -- who was clearly wrong -- but continued to harass him. He was friendly, knowledgeable, and tactful through it all. By the time he left he was drenched, muddy, and tired, but still had a big smile on his face!

T M.

Update: I would like to say that your experience with DH plumbing is all dependent on the crew or plumber they dispatch to you. We had an issue with the newly installed tub that stopped draining. The plumber that was dispatched to fix the problem was courteous and educated us on how to avoid the problem in the future.
Such a difference from the renovation crew!

With regard to the contract, is quite general and there can be a lot left to clarify. You did have to approve additional things to be covered within the contract. However when installation of recessed lighting includes painting over the fixture (sloppy painting) and visible dirty handprints on the ceiling. I believe a conversation with management is required.

Susan F.

If I could give 0 stars, I would. Scheduled with Joe for Wednesday, 20 June, but no one showed up. Called and spoke to Wayne and apparently we were not on any schedule. Took a whole day off from work for this too. Very unprofessional. Even our estimate was done by hand on paper and apparently not input into a computer, but they still managed to charge $100 for the estimate done a couple of months ago, so something must have been on computer. Anyway, already scheduled with another plumber so will not be utilizing this company ever again.

Jasmin I.

Diamond Head Plumbing redid my shower area. During the first year, they came back 3 seperate times to fix their sloppy work. Two years later my drywall is rotting do to their sloppy work. Now my warranty expired and they want to charge me $95/hour. We're still paying on our remodeling of the job they did.
They are one of the WORST companies we have dealt with. Think twice before calling them. They do shabby and unreliable work for top dollar. You may think they know what they're doing, but beware buyers!!! Don't be fooled!!! I am going to have to redo the whole bathroom again and only 2 years have passed!!!