Diamond Head Plumbing

Larry D.

I have never had an issue with this company. Might not be the cheapest, but I was more then happy with their work . I have had DHP come out on several different occasions for several different things. I am sure they will negotiate the price a bit depending on the amount of work. Don''t expect massive discounts, however I believe the company is fair.

Kim A.

Cooper is the man. I was out there for a vacay and the home i rented needed work and my landlord was no where to be found. I called diamond head plumbing and he fixed it in no time. Professional, courteous, and no half assed work. Way to go. 5 stars in my book

Marleina C.

I called Diamond Head plumbing yesterday to schedule an appointment to snake my shower drain. They were able to schedule a plumber for this afternoon. When the plumber was on his way, the office lady called to let me know. The plumber also called to say he was 5 mins away. Upon arrival, the plumber was pleasant and went to work right away. The job took all but 10 mins. I highly recommend this company for top customer service and great overall experience. Mahalo Diamond Head Plumbing!!

D I.

Showed up on time and answered all questions posed. Install of the dishwasher was quick and neat. Plumber protected our old wooden floors, leaving them unmarked. Better to go with a company that has some longevity and some cred than picking a name out of the book.

Annie O.

I am shaking as I write this. After speaking with the owner of the company to look for resolution on problems for a plumbing installation, I feel personally threatened. I called to explain that the plumbers had cracked the counter top, cut and left gaping holes in the wall, and had to return twice after the job was complete to fix leaks caused by their installation (they provided all new pipes and it still took 2 additional visits to stop the leaks). I asked for a partial rebate or that they return to fix the holes they cut in my wall (without mentioning that they would be cutting holes). I thought we were having a reasonable discussion, but was treated horribly. The owner first laughed, then said I was a manipulative, terrible person, that he'd never forget me...just wait and see. I don't know if that's a threat or just his usual way of doing business, but I cannot recommend this company to anyone. The experience has been just awful. I don't know what he means by ""wait and see."" My advice is to find a different plumber.

Tom J.

It is apparent that no amount of negative reviews will change this companies poor customer service. We ordered a shower door in July and paid in full $2100 (big mistake). First attempt to install had wrong measurements. Okay stuff happens. We were told new parts were ordered. We called back in NOVEMBER and were told parts just came in and they could install in 3 days. 5 minutes before scheduled time to install we got a call that they did not have the parts sorry that I took off work to meet the installer but they would call when the parts came in. Rescheduled and installer showed up on time but with the wrong parts. Sorry that I took off work again but the installer said he could get the parts as the were off the shelf and come back the next day.installer came back and despite breaking the old door into a million pieces got the shower door installed. The installer Carl ( subcontractor) was continually apologizing ( he was very good). Yet to hear from owner but he got paid in full 4 months ago.

S L.

We've had DHP come out and replace 2 bathrooms. They conned my parents into getting a bathtub that was not in need of replacement to add to the bill because cutting out a cast iron tub is not cheap or easy. FIRST OFF: THEY DO NOT HAVE THEIR OWN INSTALLERS!!!! THEY HIRE QUESTIONABLE CONTRACTORS. Our replaced shower wall is cracked and was hidden by a sneaky putty job. All of the electrical outlets installed were messed up and fixed by a professional electrician we hired to undo what DHP did to mess up the outlets. Materials are questionable because after 2 years the mirrors are losing the mirror finish turning black. The crack in the wall has gotten bigger, the water flow output for the bathtub had to be replaced along with wiring done by the hired contractors. 1 bathroom's faucet also had to be replaced and all of this was supposed to be new! All of the materials used seem to be inferior since it deteriorates fairly quickly. Look for a reputable company that has their own installation staff. Don't rely on el-cheapo companies selling slightly inferior products and then hiring the first contractor they can get their hands on to get it all installed as quickly as possible so they can collect their overpriced overhaul. Update 10/14 ALL metal safety rails for an elderly user DHP installed in the master bath were rusted because the bolts they used were cheap and the wrong type of metal. Both safety bars were also rusted. Even the safety bar was the wrong (CHEAP) metal. They installed this in a shower and didn't even bother to get the proper material or secure it safely. We've had to hire a reputable company to replace the inferior materials that DHP used. We were also advised by the company that replaced the safety bars that they had not even installed them properly by screwing them into wood and not anchoring the safety rail. If you can see Diamond Head Plumbing....RUN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Warren A.

Called Diamond Head Plumbing to unclog shower drain and change wax ring on toilet. Changed toilet ring OK but could not unclog shower drain after many attempts. Plumber? did not have the right tools so he just said he couldn't do anything about it and left. Last time I ever call this company and I would not recommend them for anything.

Elizabeth F.

Our water heater broke leaving water all over our garage and leaving our home without hot water. After getting the run around from Home Depot and Roto Rooter we gave Diamond Head Plumbing a call. Peyton of Diamond Head Plumbing came out and provided GREAT service. He was so knowledgeable and professional. We will definitely recommend Diamond Head Plumbing to all our friends. Much Mahalo!!!

Al S.

I will never call these guys again. Guy can out to snake my sewer line he put a snake with no cutter on it and claimed that it was fixed. You can't clean out a drain with a straight piece of wire. It would be like using a wooden tooth pick to scratch your ear. Then they charged way too much for the little they did. I had to call another company who put a camera in the line, saw a break and replaced the line.