Dial ONE Schilling Plumbing Heating & Air Conditioning

Johnny A.

Dial one came out to do my AC check up, clean out everything then they found a contractor that was going bad allegedly Scott said it's a $350 to replace (system has been running perfectly) I said ok he replaced it. I did research for part most expensive part I found was $15 called Dial One after looking online for part to find out how much is the labor part was replaced in less the 15 min, person on phone would not comment on how much they charge per hour until the paper work comes in. Feeling ripped off right now, will follow up on Monday. Next time having them come out when I am not working so I can do research on replacement parts before having them replace it.

My follow up Spoke to the owner George today 06/17/2019 I explain and ask how his employees come up with the price for the job? He could not give me an answer. He did agree that Scott over priced the job done and George offered to refund me 20% I said yes please but still wanted to know how the priced $350 for a part that cost $15 and 15 min to install. George said he would need to speak with Scott to find out.

The reason I'm upset and writing this review is because last year they did a repair that I paid $3400.00 to fix my AC. I sure that was way over priced. Feeling robbed! They will not be coming to my house any more.

Albert Q.

These guys are the Best! The most courteous technicians we've ever dealt with. They were punctual and always kept us in the loop. They called a day in advance to make sure we were still on for our appointment and called the morning of to make sure we were there. They were quick and clean. They never made any mess but still did a little incase clean up. Highly recommend Mike and Dial one.

Vicky N.

I love Dial ONE Schilling. My first experience with them was to repair my forced air furnace. Mike worked with my schedule and had my house nice and warm as soon as the required part arrived. Sears wanted to replace my entire heating and air conditioning system. I've used Dial One for my annual maintenance since then. The reason for this review is that while here for my annual maintenance, I asked Mike to confirm an issue with my master bath. I was having regrout work done on my shower and the repair person told me that my drainpipe was cracked. Mike suited up to crawl under the house (even though I didn't expect him to go to that extent) and confirmed that my drainpipe was NOT cracked. Mike went above and beyond and saved me from some unnecessary work that was being pushed by ""the other guy"". You can't put a price on peace of mind that your contractor has your best interests at heart. Thank you Mike Ross!

Tom H.

This is the second time we have used Dial One's services this year, and again we were very pleased with their response time, diagnosis, repair and friendly service.
I highly recommend them.
Tom H.

Bill H.

We have an HVAC system installed 5 years ago. We started renting our house out fore years ago and the new tenants didn't realize they had to change the filter. During the Heatwave a few weeks ago the system stopped working. These guys came out pulled out the air filter which was completely clogged and then proceeded to write up this long estimate thousands of dollars worth of things that needed to be done to bring the system to a working order. however, once the pluged air filter was removed the system worked perfectly. We now have a new filter in it. That's all it was wrong just needed a filter. These guys tried every trick in the book to jack the price up and bill us for things that are completely unnecessary. Again our system is only 5 years old and works great. Just be honest with your customers guys. In the long run you'll build an honest reputation and loyal clients. The service guy was George if your interested in talking to him. Invoice# 14926-58355

Osman V.

I am having a problem with a floor furnace causing the latex paint to bubble on a nearby wall, but was not getting any help from furnace manufacturers or local dealers. A google search lead me to Dial Schilling Plumbing and I talked with Scott. He confirmed my thoughts of adding a deflector and checking the flame height and maybe the gas pressure.

Since he was cooperative so far, I asked him about a recent problem with a Bradford White water heater. On turnoff, it would cause a small bang about every thirty seconds in the mixing chamber before the burner, and maybe in the burner also. My guess was that the gas control valve was failing to totally shut off the gas flow. Bradford White refused to talk to me because I am not a licensed plumber. Scott suggested it might also be a leak at the pilot light. Worth checking out.

Scott mentioned that he repairs a lot of furnaces that other repairmen have supposedly repaired. I believe him. I trust people who can give you succinct logical possible explanations instead of long winded evasions and gobbledygook why they can't without a hundred dollar service call.

Jeffrey T.

Can't say enough good things about this company. Seems like every heat spell, my old AC system breaks down for one reason or another. I know, need a new one, but don't want to spend the money so Dial ONE keeps it going by always showing up quickly and they fix the problem expertly and efficiently, often giving me options based on very fair pricing. Don't even think about calling anyone else!

Bradley P.

Came out on time and friendly but feeling ripped off. They charged me $270 for 50 minutes of their time. He told me I needed two new heaters for $3000. To charge $270 for only 50 minutes of their time is just not right. Maybe there was some miscommunication because he did quote me $135 per thermostat but I thought that was if he would replace both thermostats. It's $135 just to check the thermostat. I work too hard for my money to give it away this easily. Not happy right now

Miki R.

I was selling my condo and called another company to service my AC/heater. They came, inspected, and said everything was working fine. But according to the buyer's home inspection, my heater was not working! So I called Dial One Schilling based on the Yelp reviews and the fact that they were able to come out the next day. Scott walked in and took one look at my thermostat and told me it was not the right one for the HVAC unit! And sure enough, the heat was not even connected (I never used the heater so had no idea)! He installed a new, correct thermostat and everything is working now. I would definitely use them again.

Michael C.

I have used Dial 1 plumbing for several issues and Scott and Joe are always polite, honest and trustworthy. Thier initial quote was fully ledgeable, itemized, and reasonably priced. They did and excellent job and I would definitely refer friends and family to them.