Diablo Plumbing Service & Repair

★★★☆☆ 3.4 / 5 (44)
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: 7074 Commerce Cir Ste D, Pleasanton, CA 94588
: (925) 255-1340
: http://www.diabloplumbing.com

Company Overview

Locally Owned and Managed for Over 30 Years

*Family-Run for Over 30 Years* *Commercial & Residential* *Service & Repair* *New Construction* *24-Hour Emergency Service Available* *Discounts for Seniors*

Diablo Plumbing Inc., a family-owned plumbing business in Pleasanton, CA, has been dedicated to the Bay Area for over 28 years. We offer an extensive array of plumbing services to residential and commercial clients in the Bay Area. Founded with our clients in focus, Diablo Plumbing aims to provide top-notch workmanship at competitive rates. Our expertise extends to property management companies, homeowners, restaurants, and food service establishments for all plumbing and maintenance needs. We aim for prompt responses, paired with outstanding customer support. At Diablo Plumbing, we prioritize maximum satisfaction for every customer. We think our dependability, communication skills, and promptness make us unique among competitors in the Tri Valley Area.

Business Services

  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Susanne D.
★★★★★

I am a property manager in charge of 8 large communities in the Bay Area and I prefer to use Diablo Plumbing on all of my plumbing issues. They are my first choice for slab leaks, storm drains, main line breaks, and sewer lines. I highly recommend them. Great pricing and amazing service.

Jane D.
★★★☆☆

Diablo fixed the problem, but charged a LOT for it. Part of problem was that Rick was very, very inefficient. He wasted a lot of time talking (about anything and everything) to the point that he almost seemed like he was purposely running the clock.

Even statements I made like ""Well, I'll let you focus on your work now"" didn't cause him to stop talking.

This would be bad enough if Diablo was charging by the job, but when it is charging by the hour, the customer wastes not only his/her time, but his/her money.

Bill G.
★☆☆☆☆

I'm a developer and work with trades people all day, everyday. The industry is full of flakes and people who are less than professional, but Diablo Plumbing takes the cake for the hands down crappiest handling of customers in my life. I have a very large, 6 figure plumbing job ready to go, and first sent them plans back in November of 2018. The estimator John said he would take a look. I followed up a time and time again, and it was always ""still working on it"" or ""I'll get back to you soon"".

They were referred to me as a solid company so I was diligent in following up and being patient since I know these people have a ""lot going on"" (we all do). After no less than 20 phone calls and 6+ times of emailing plans because ""do we have plans for your project?"" types of responses later, screw it.

I know it's a busy time to build in the bay area, but there will be a time, in the near future where your work slows down, and you are the ones hunting for jobs. I hope that people read this and your arrogance catches up to you, and people pass on your company because you don't have the simplest of management processes in place.

The right answer after someone is trying to get an estimate for 4 months is ""we are not interested or unable to take your job at the moment"" There is nothing wrong with that- you are a private company and can do whatever you want. You should never keep someone on the line saying ""it's coming"" when you've done nothing on their project.

Diablo Plumbing is one of the few companies that genuinely is terrible. I have call logs, and emails going back months if they try to get this review pulled. Don't waste your time, work with literally anyone else.

Donna V.
★★★★★

Rick came out and solved a very unconventional problem that had existed for years in just a matter of hours. He was unrelenting and very creative. Also very pleasant to work with. We have also loved working with Diablo Plumbing and they will always be our go to plumbers for both locations of our business.

Michael V.
★★★★★

The past week, my sewer main at my home in concord plugged up. I called Diablo and they cleared it that night! That you again Diablo

Bob N.
★☆☆☆☆

Man...this place is the worst. I don't know how they get so many good reviews. My experience was terrible.

I would never use Diablo again, and I recommend anyone looking for a plumber to not use this service.

The plumbers are pretty good, but management and customer service is terrible.

Koji I.
★☆☆☆☆

Warning - Use Diablo at your own risk.

Day 1 - $300 fee
Tenant: ""There may be a leak in our unit that could be causing damage to the unit below""
Diablo tech: ""It may be this kitchen faucet, but the leak is very minor and I doubt it would cause whats happening to the unit below. I'll fix it anyway (1 wrench twist to tighten). Did you run your washing machine sometime in the past 24 hours?""
Tenant: ""Yes""
Diablo tech did not walk the 5 steps to even look at the washing machine and left.

Day 2 - $300 fee
Tenant - ""Something in our unit is still leaking""
Different Diablo tech - ""It's your washing machine.""
Tenant - ""Oh.....""
Different Diablo tech - ""We don't do any service on appliance issues. Have a nice day.""

Day 2 was completely unnecessary, however, Diablo management thinks differently and will not budge on the unnecessary service fees for Day 2.

Obviously customer service/satisfaction is not a high priority for Diablo Plumbing.

Homeowners you have been warned.

Larry M.
★★★★★

Rick was great. He explained over the phone what he might need to do when he got here. We needed the sewer line cleared, and we did not know if we had a clean-out. He came on the hottest day of the year, and dug in the record-breaking heat until he found the clean-out. Great explanations, courteous and dedicated to getting the job done right. We'll hire him for other plumbing work in the future.

Laurie M.
★★★★★

Highly recommend Diablo Plumbing. Danny knows what he's doing and does it efficiently and performs quality work. He had to fix issues in both faucets in the kitchen and the bathroom that was previously worked on by a handyman. Lesson learned. I will use Diablo Plumbing from now on!

Nancy A.
★★★★★

Diablo Plumbing has been helping me with plumbing issues for over 20 years.. Rick and Danny are knowledgeable, honest, reliable, and professional . Office staff is always pleasant and helpful. I would highly recommend Diablo Plumbing for any plumbing needs.

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