DH Stevens

Matthew C.

Top-notch! Prompt, reliable, professional service. I recently had several plumbing issues in my home, to include leaky bathroom shower faucet, leaking from a corroded valve leading to the hot water heater, installation of a water line to my refrigerator water dispenser and ice maker, and eventually replacement of my hot water heater.

I am exceptionally well-pleased with all of the work Stevens Plumbing has done and highly recommend them to other home-owners.

Emily W.

Excellent Service. They came out to fix a stoppage and when they realized it was a running trap issue, they said they wouldn't charge us for the two hours. They came back the next day and when they couldn't find running trap, Richard called DC Wasa for us to submit plumber's report. He only charged us for an hour of work, and was extremely responsive and helpful in explaining the problem an our options. Great Customer Service!

Barbara S.

I have used them about 1/2 dozen times for relatively minor plumbing repairs as well as removing old/installing new hot water heater. I have found them totally professional, honest, and efficient. They always came when they said they would, their plumbers were all pleasant and very professional, and the work was completed efficiently with no problems. It is nice to have confidence and trust when you call a company for home repair, and so I am very pleased with them. I don't know that they're cheap, but their prices seem reasonable and fair for the area, and people who do good work should be compensated. When I first moved here, I tried another plumber that was actually much more expensive and less efficient, so I would highly recommend these guys.

Ryan W.

Came out to fix a clog that occurred right before we left on a week long vacation. It seemed to be resolved and although it was a little pricey, I expected that with emergency service and I was satisfied, at least temporarily. When we returned from vacation, and began using the bathrooms affected by the clog it was clear the issue had not been fixed. I called on a Sunday evening to try and get emergency service again and I was told they wouldn't come out until the following day, but that they would call between 7:30 and 8:30 the next morning to set up a time. They didn't call until after 9:30 to tell me that someone could come between 11 and 1. I asked if it could be later in the day since I had gone to work after not hearing from them as promised and was rudely told if I couldn't be there at the time, it would have to wait until the next day. My review is based on the fact that the problem wasn't fixed properly the first time and that 24/7 emergency service really means during business hours, at their convenience.

Jeff H.

These guys are good. Professional and friendly. The guy they sent wasn't too familiar with the disposal I had them install he figured it out and didn't charge me for the full amount of time he spent. One month later and it's not leaking. Good family business.

Kori K.

We called Steven's to come out to reinforce my husband's DIY plumbing job. My husband was moving new shower pipes and had a hard time sealing a couple of hard to reach joints in the copper piping he installed. Rather than burn the house down, we called Steven's to double check his work. They came out on time and worked rapidly to reinforce my husband's handiwork with no judgement. Even offered a few tips when finishing our bathroom renovation. They charge a trip fee ($75) and then go by the hour (not by the project) and worked very speedily so we felt pretty good about what we ended up paying. When testing the pipes they found another leak and tended to it as well. Unfortunately, hours after they left we noticed moisture on one of the pipe joints so we had to stop work on the renovation for the weekend and call them back on Monday. I called first thing and they sent someone out quickly. We thought the moisture issue was fixed but hours later the pesky moisture was there again. I called once again and they sent out one of the original guys again who removed and replaced the pipe entirely. Steven's didn't charge for either follow up visit. I even tried to tip one of the guys but he was having none of it - hopefully, I didn't offend him. They just came out no questions asked. They provide a great service and we will definitely be calling them again when we gut our other bathroom. This time, we'll leave it to them beginning to finish rather than doing any DIY plumbing. The only reason, I've reserved the 5th star is bc they had to come out 3 times total and it set us weekend warriors back a bit on getting this shower finished.

Wayne K.

Just completed a job with Stevens Plumbing and they did an excellent job getting our heat back on quickly by fixing 3 gas lines to 3 different condos.

So last night we had a leak on 3 of our gas lines to 3 different condos...each having it's own unique problems. This morning I called several companies asking for someone to come out and it was nearly impossible to get anyone the same day. Fortunately, I called Richard from Stevens Plumbing and he cleared his schedule to have a technician (Wayne K - same name...I know) come out to help us. I asked what he thought the 3 jobs would cost and he guessed a total of around $1000, which was considerably cheaper when looking at the reviews/prices on Angie's List of other plumbing companies, so I was comfortable taking his quote.

The technician, Wayne, came out within 30 minutes and was extremely nice and explained everything that needed to be done. He said the issues with the gas lines were unusual to have holes, but got everything fixed within a few hours.

The best part was that he broke out the pricing for each unit so each condo owner got a price respective of how much work was done for each gas line.

Overall, I had an excellent experience. They were punctual, quick, cheap, and came in $50 below their quoted price...which is really all you can ask for. I wish all plumbing companies were like this.

Reid W.

Excellent. Steven's not only feels like a family-run business, they treat you like you're part of the family. The technician (who came the same day I called when my heat broke in January) ran into a problem with my boiler that took more than one visit to fix but, rather than make me feel like I was hassling them to get the work done, Richard and others at Steven's went out of their way to make sure that I was satisfied with the work and the price. They're saved in my phone for the next time i have any heating or plumbing work in my house.

Jerome K.

I had a leaky faucet in my half bathroom. Stevens was prompt about calling me back (I left a message with their answering service on a Saturday). Will, came over and not only fixed my issues quickly, he also pointed out some faulty building work. He then checked my other bathroom to ensure the same mistakes were made there. Will was thorough, fast and clean, and the overall cost was very reasonable. I will be sure to contact Stevens Plumbing for my future needs.

John S.

The property manager sent Stevens Plumbing to our rental house to fix a leak in the bathroom. The plumber showed up said he did not have the right part, instructed the tenant not use the shower. He was not head from for two weeks. The property manger sent him out again, this time he showed up an hour after the four hour window given for his arrival. He did nothing except to say unkind words to the tenant.