D&F Plumbing, Heating and Cooling

Brian H.

After a flood in my apartment, we engaged Servpro to come out to sort things out. They engaged D and F. They unclogged the toilet and replaced the handle. The charges were out of this world.... I will ignore the cleaning toilet with Auger charge of $437 as they have to factor in call out fee etc. It probably should have been about $250.
But what was the most insulting and criminal charge was $349.00 to replace a flush handle. These cost between $10-$15 ! And take 5 minutes to install by a non skilled person. This is the perfect definition on daylight robbery!

Look elsewhere and find someone who charges fairly and is not trying to gouge you.

John S.

Quick response, quality work,very professional,
, yet, price is not cheap. in case of urgency, it is worth of the calling.

Michael R.

Apparently they thought my elderly mother in law was the home owner and quoted an outrageous 60% higher then any reasonable company would have bid but they charged me $129 for the bid! When my elderly mother in law called me at work to let me know what they had told her the ""expert"" was visibly nervous as im sure he knew he bid an outrageous amout trying to take advantage of the situation. Little did he know Ive replaced several main lines and had already figured out what a reasonable bid would be. Lomg story short they quoted 10500 and the average bid between 5 other companies was 4100.

I would never even consider using this company, they absolutely will take advantage of you, if i could have i would have come through the phone and slapped the employee for trying to take advantage of a elderly women. Absolutely disgusting ethics. I went with Henco as they where spot on with what it should cost for the job. I cant overstate how disgusted I am with the ethics of this company.

Lea G.

I just called this place for a backflow test that I am required by the city. They quoted me $160. After calling around to several places I found someone that is doing it for $45. Yes, they are licensed and bonded. I think these people are a rip off. The woman just hung up on me when I, called back, & asked why their service was so expensive. Beware of this place.

I received a phone call this morning from Brad the owner of this business. He apologized to me for the phone call, and explained that I was giving the wrong information. He said the price for a residential home was more like $45-$75. Much more reasonable. He mentioned that he was going to have a discussion with his employees and train them to better answer questions, to customers who call.. He also told me that the person on the phone did not actually hang up on me. We were disconnected. He said he strives for better customer service and quality work.
I appreciate his phone call and the conversation to help me understand .
I feel this was above and beyond, and I wish him and his company Success.

Sherry N.

Outrageously expensive. I felt pressured to have the work done or pay the estimate fee and have nothing done. Toilet leak, 15 minutes work, $250! And he forgot to give me the senior discount. Also had my washer line rooted $600. The machine damaged my cork floor. I was pressured to replace 30' of pipe, he said $1500 but written estimate was $3500. I was flustered and should have caught all this, lesson learned.

Kristy P.

Jason was great! He was very knowledgeable and fixed the issue right away! I would definitely recommend.

Monica R.

Our bathroom got backed up because of tree roots and from the first phone call I felt taken care of. Robert was sent out to help us and he couldn't have been more professional. He explained what the problem was and offered options to remedy it. He was efficient and courteous. I will call them again for any future needs.

Tatiana C.

Friendly customer service, very helpful & knowledgeable.

Patrick E.

These guys are great! Awesome crew of plumbers that take care of their customers. I have had nothing but positive interaction with this company.

Nancy T.

Please please please stay away from this company. I wish there is a zero star!!! Their customer service team are unorganized, Everybody tells you different things when you're trying to get them out to your home. The estimate are beyond the roof. I highly recommend getting different quotes before you go with this company. They came to my house and doesn't even know exactly where the leak it is and start giving me a crazy ass estimate!!! Please please keep looking before you decide to choose this company's. Run run run!!!!!!!