Deyoung Plumbing & Heat

Carrie K.

Received poor service again! Called for a furnace repair/service and got an appointment they never showed up. I called to verify they were running late and had to leave a message and they never called me back. This was not the first time I received poor service but this will be the last! In the past they installed our furnace and never replaced the sheet metal that goes above the furnace where the furnace filter inserts. Deyoung's Plumbing and Heating tried to match up our new furnace to the sheet metal causing the furnace filter slot to bend making removing and replacing our furnace filters very difficult to do. A short time after having our new furnace Installed we started hearing a loud noise. When Deyoung's came to service our furnace, they asked my husband, Is that it, that's nothing and left. So after Deyoung's didn't show up or call yesterday, I contacted Krooswyk's Heating and Plumbing in DeMotte today and they were at my house within hours. They even called to see if they could arrive early and DID! The Krooswyk's service professional even mentioned how messed up our sheet metal looked above our furnace. I highly recommend Krooswyk's and warn all other customers to avoid Deyoung's Plumbing and Heating in Rennselaer.