DeWolfes Affordable Plumbing

Linda M.

I called DeWolfes Plumbing to look at a leak for a job they had previously worked on. It was for a property that I manage. The water had to be shut off so just as I was going to the home, to make sure the tenant was fine with that, the plumber just got in his car and drove off. He was very rude. I will never use them again. We are the customers! This company deserves zero star but because Yelp requires me to rate DeWolfes Plumbing, I have to give at least 1 star to share my experience to those looking for plumbing service. Please call someone else.

Mary K.

We had a gas leak after the freezing weather and our regular plumber was booked solid for a week or more. I found DeWolfes through the internet. They called me before I even got off my computer! Mike Sawyer, our plumber, explained everything that would have to be done and explained of possible extra expenses if there were more leaks. Fortunately there were no other leaks. Mike coordinated everything from diggers to permits, and he was the one who laid the new gas line for us. He got us back up and running as quickly as was possible, and we appreciate it very much during this cold winter. We feel so much safer now, knowing there are no more leaks in the line. I would definitely call them again and thank goodness for Mike!

Cindy B.

called by them after i answered questions online for estimate for a clogged drain. Chance arrived at 3:00 and off the bat told me the cost was 250 and was getting a discount of 50 dollars off, woopie!!!, and the charge after an hour, it was 100 dollars every 30 minutes. He answered a personal call, telling me it was about his 1000 phone repair!! I was stuck with this company because i couldn't take another day off from work or wait to use the restroom and shower. I called other plumbers after he left and was told that $75-$125 was the estimate based on what i explained the problem.. Then after a call to the owner i was surprised he had NO concern for his high prices, telling me i got off cheap.. Very rude man, no customer service or interpersonal skills. I think i was ripped off at least 75-100 dollars. While my son, who's in the military, (16 yrs) and isn't here to set these bullies straight., James is a square, honorable man and has a moral compass. i will take the high road and pray for these guys.

Ann H.

Threatened 3 times in 15 minutes by plumber and office.

Plumber threatened he would not leave my house until I paid $202 for unclogging 1 toilet (15 minutes prior) but would not give me a bill of any kind - then threatened to report me to Collections (15 minutes after unclogging1 toilet) and the office threatened to call the Police to my home . . .Still have not received anything in writing from them nor did they have me sign anything.

Very pushy and aggressive people working for this company. Maybe it was because I was a female. I do not recommend this company. Threatening a female to not leave her home is crossing the line - if not criminal. And complete lack of customer service skills - no information given to me about invoicing policies when I booked the appointment. And overcharged to unclog 1 toilet $202

Sanket L.

The Worst service ever. These guys run a home business and lure you into scheduling a same day free appointment. I stayed home for the guy to show up, and then some guy call me and gives me estimate over the phone. I am still thinking DeWolfes Affordable Plumbing, technician is going to show up at my home and give me a estimate.

After the appointment window time ran out, i try to reach the company. This time I found out that the guy that called me was their technician who offered on the phone free estimate. After I mention about Free in home estimate. The person tells me that for him to come out and give a estimate is going to cost me $140. Well then why that was not mentioned by the lady that called me in first place.

Please stay away from this company. They didn't t honor their first free appointment; god knows if they will stand by service warranty they claim. I gave 1 rating because there is not lower.

Chris, is so very unprofessional person, was very rude, and apparently the owner. I am glad that I got to know his personality even before I asked them to work for me. I feel sorry for other people that have to deal with such a rude and unprofessional person.

Hope this review helps other from falling into Chris DeWolfes trap.

Peter H.

We just moved to Plano from CA so have to find new everything. Through next doors we found Dewolfes plumbing. I called Monday had a same day appointment with Chris. He called because he was around the corner from another job. He was here 1 hour from the service call time. He gave me a free estimate before he got started and was very kind and explained the repair. He fixed the low pressure shower valve that was installed wrong and upside down. Medium to high pricing but was honest, capable and good plumber. You pay for what you get. I already got pricing for other projects and upgrades from him.

Jennifer H.

Very quick response time. Very courteous plumber who seemed knowledgeable and got the work done quickly.

Debra P.

I would like to address the ladies who may be looking for a trusted, affordable, professional plumber.

I recently had my tree roots strangle my sewer line in two places....the plumber, Mike, from Dewolfe Plumbing was a positive customer experience that can be very rare these days.

We discussed the problem and the solutions,in layman's terms that I understood...the repair is being fixed as I write this review..and not only did Mike take care of scheduling, the jack hammers, to breakup my driveway...he also came back to check on the job and stayed in touch with me via phone...again...rare...how many times has someone say I will call you and they do not...

I recommend Dewolfe Plumbing to all who need a repair.....the company, represents, integrity, affordability, and they treat the Customer like you are the boss...

Thank you....thank you...for helping me

D.Piorkowski

T S.

They are over priced. I had the interior part of my faucet replaced for $208. It did not take very long at all. Like five minutes to replace. I do not have time to shop around and he was already here so I just paid the price. They ARE NOT AFFORDABLE! They are over priced! They need to changed their name to NOT SAY AFFORDABLE!! I paid for a full faucet. Mike only replaced the inner part. I asked him for the outer part and he said I did not need it. It was like a argument to get the outer part I paid for. He ended up keeping it. Very pushy and aggressive people working for this company. Maybe it was because I was a female. I do not recommend this company.

AJ J.

Read the other 1 star reviews... TRUTH...Be aware and stay away .... I called this company from seeing their Groupon. They were running late. They were scheduled to be at my place between 12-2. The staff person called and said they would not make it until between 2-4. I agreed reluctantly even though it inconvenienced me. They called me at 1:45 and told me they were at my place. I said no problem I'm around the corner, like 2 mins away. The guy was so unprofessional and I said well it looks like you wouldn't mind waiting since you'll made me wait, right ? To his reply, he said, "Don't worry about coming we're not going to do your job." How unprofessional. Wow ! I would stay away from these people.