DeWitt HVAC

Zori R.

Professional at the beginning. I own a property that I currently have tenants living in. Right around Christmas the heater stopped working and my husband and I were away for the holidays. My husband is very knowledgeable in HVAC but because we were away and could not have the tenants staying there with no Heat, we called DeWitt HVAC to look at the problem to give us a head start on what's going on OR if the job itself was a reasonable price, would just let DeWitt do the job.Paid my diagnoses fee. They told us what the problem was and what exactly needed to be changed etc. My husband did the job himself-took him a half hour to do. They were charging me $650 that's why we didn't do it . Made no sense to pay that much on a job my husband KNEW was a quick and easy fix. He changes EXACTLY what Stanley said the problem was and the heater STILL DID NOT WORK! I called back the next day. Not to get my money back but to let them know that their diagnoses was WRONG! I was nice about it. Not rude AT ALL. The lady that answers the phone was sooooo unprofessional and was laughing . When I asked to speak to the manager she hung up the phone on me . I WOULD NEVER RECOMMEND ANYONE TO COMPANY THAT HAS NO CUSTOMER SERVICE puqvaj-naKmof-huwni6SKILLS!!!!

Jesa S.

I was the project representative for a company that built five Medical Centers throughout Philadelphia. Dewitt tradesman did the insulation of all ducts and all HVAC Roof units in all the building and set the controls devices for all systems. We did not have any problems with their work inaddition the work and installation was inspected by third party inspectors on behalf of the City of Philadelphia and everything passed with no exception. The men employed on the project performed all their work in a professional maner. This work was completed over a period of 4 months. I have recommended this firm to multiple people and no one has made any negative comments.

Kat F.

Unfortunate I hired this co, sad, read on please, on a Friday during a heat wave....I saw a groupon deal for 99 tune up plus a lb of R22 Freon, hmmmm I thought nice I can get my unit recharged.......they sent a very nice man out, however he did not know what he was doing, (I did not know at time) did not give me enough Freon as he stated, hooked a (I don't think I needed (new) capacitor on, and over charged me) a new capacitor installed a simple part; cost me $119.00 for a 20-30 dollar part really, I mean I can see a markup of 20 plus may 20 more I can see a 5 min job, what a rip... ugh, after he left my house was hotter in the heat wave then before, they would not come to do a fix on weekend, :(.....SO I call Horizon a real co, who came, fixed and showed me ALL the pressure gauges on the Freon and compressor, thus confirming my suspicion of barely any chilliness coming out, and showed me the capacitor was actually wired wrong (SAW WITH OWN EYES) SRSLY the wire that was supposed to go to the compressor was hooked onto fan only, no wire to compressor GEE...really! I think what a rip off, plus 1.5 less Freon was in my lines, if Horizon did not check out this other guys and companies work, yikes, could of burnt out my whole system, and compressor which would of cost me thousands, so I overpaid DeWitt....called them on a side not: customer service wanted to come Monday late in day mind you this is during the heat wave, as I would not let the same man come, however my child has asthma, I needed this fixed!!!, they let me down badly, were unwilling to come on a weekend to fix their what a rip, I think not, I had to pay to get my central fixed by another company, they told me they would send me 50 dollars to appease me, never got it, I could NOT recommended this company, nor would I bother wasting your money, you get you pay for bypass the groupon and coupon deals they suck you in and rip you off with employees whom I should of asked if they were really licensed HVAC techs, a total loss of money for me.....dont waste your time, there charlatans...consumer beware!