DeTemple Co

Simone W.

Total rip-off and un ethical company. We had a problem in May of 2021 when our toilets backed up into our bathtubs. Called Rotor Rooters the same day and they came out but couldn't fix the problem and didn't charge me. We called De Temple and they came out but they also were unsuccessful but the technician had to leave for another appointment and told me he would be back and said to call the city as the problem might be city related . City came out and put a camera down and showed me that is wasn't City related but suggested to use some Root X. We never heard from De Temple again until almost 7 month later when they emailed a invoice for almost $1200. I called to get an explanation but didn't hear back again until September 2022 when another email arrived with an invoice for almost $ 900. Again I called for an explanation why they would charge me for something they didn't fix and almost $900 for a technician who was here for 2 hours, the woman on the phone was extremely rude and basically told me if I don't pay she will just let a collection agency take care of it.
I've never experienced such a level of unprofessionalism and rip-off.

Philip D.

Had them out ages ago to help move a gas water heater. My plumbers name was Todd. Super nice guy. Talked in simple terms when explaining things. I appreciated that. He did exactly wheat he said he would do. I would recommend Todd with DeTemple Plumbing. So terrific that I'll request he visit if I need help again.

Kevin D.

Worst experience with a plumber I've ever had. Botched the job badly then ghosted me when I tried to get them to correct their mistakes. Terrible communication, follow-through and quality of work. Would avoid at all costs.

Jennifer H.

Had a heating emergency and was referred to Detemple since my usual heating company no longer works on boiler systems.

The person taking the call was quick to go over fees, including drive time, and stated that they needed my credit card number before service could be scheduled.

10 days later and no call back. I'm glad it hasn't been too cold out! It's a busy time for heating companies but transparent communication is appreciated by consumers. I would have rather heard that they were unavailable or unavailable for x number of days or weeks like I heard from many other companies.

Craig C.

Our water main from street meter to first valve in house needed full replacement. Wayne E. was the project manager. His timely communication and work updates were greatly appreciated. Our work warranted boring under our on slope home. Because of slope and barriers the first bore to the house was unsuccessful. The easy thing for DeTemple to do was go around the perimeter of our house and drill through foundation. More time and cost to me. Instead, DeTemple problem solved by boring a second hole in a different location chancing another fallback. Luckily for me, it worked. The price was as discussed, communication and service of the team were terrific.

CJ B.

Blew off the appointment and didn't call until the end to say they were blowing it off. F- Do not use. I work for a residential contractor and will take them off our list for bigger jobs. Plus called to clarify when they'd be back. No response to message.

Murly A.

Our rental had a pipe burst on a Saturday night while I was out of town. After calling about 10 plumbers who claimed to have 24 hour service, DeTemple came through. The plumber was a great communicator and he drove all the way from Estacada to inner SE Portland at 11pm on a Saturday night and fixed the issue perfectly. Forever grateful for DeTemple!

Carol T.

Todd came out and installed new shut off valves for our house and a new outdoor faucet. Not only was he quick but also the cost was very reasonable. This the 2nd visit. The 1st time he came out when we had the snow storm last winter within 2 hours of my call and fixed a pipe that froze under my deck that caused water to go into my basement. I felt bad he had to crawl in the mud in the freezing temps but it didn't bother him.

Monte G.

I would never recommend them ever!!!
If you have $$$$$ to spare use Detemple.
I just paid for a plumbers travel time to his job and back at his hourly rate of $170./hr. Nobody should be able to charge for that.
John was as slow as molasses to diagnose and do his repair on my dime.
I don't want anyone else to be fleeced the way my family was.
Keep looking for a more reputable plumber!!!

Carol T.

Had a burst pipe after our winter storm which leaked into my basement. Todd from DeTemple came out that day with in a few hours replaced the pipe and a new shut off valve. Price was reasonable, he was good at explaining everything he did what caused the issue and showed me the parts he replaced and the shut off valve. He had to crawl under my extremely muddy and wet deck and remained cheerful. He also followed Covid protocol and masked up. I was extremely satisfied with the plumber ,the service and the company. Would definitely recommend.