Dependable Service Plumbing & Air

Anna M.

AMAZING SERVICE!! We came home to a soaking wet closet floor, and no water damage elsewhere. We debated whether to call a contractor or a plumber, and are so glad we decided on plumber. I was able to make an appointment in the morning and have a technician come out at 1:30. We were sure we'd have to tear up the wall and floor in order to find the leaky pipe somewhere between our bathroom and closet. Luckily, Brian is great at his job and found out that it was a much simpler (and cheaper!!) fix. He also snaked the drain and fixed a stubborn sink while he was here. I ended up signing up for their loyalty club (definitely look into it, it's a great deal), and although I hope not to have plumbing issues, I'm glad to know DS Plumbing will be there to fix any problems that arise.

Maxine P.

Excellent and efficient installation by Dave S. No mess and cleaned up nicelyI highly recommend Dependable Service Plumbing! Shawn installed new water heater and WiFi main shut off flow valve. Another great experience!!!

Sheila T.

Prompt, knowledgeable, efficient service. Texted prior to arrival. Would highly recommend.

Monte B.

These guys did a good job helping with a serious plumbing issue. Renter decided to use the kitchen sink as a grease trap. Even though they had to pull out the big jet washer they honored the original quote. Manager rearranged the schedule to take care of me and AUSTIN did a great job making sure the job was done right ... these guys may not be the cheapest in town but you get what you pay for.

Sydney O.

Requested an appointment online - got a call back very shortly (on the weekend!) to schedule for early next week. Tech arrived right when he was supposed to, we went over my issues, came up with a plan of attack, and he got to work. I got busy doing other things around the house, and about an hour later asked me to come check things out. Bill was very reasonable, and was written up and emailed to me while on-site. Paid with a credit card on their tablet (very cool!) and he was on his way.

Gretchen S.

Absolutely one of the worst businesses we have ever dealt with....There is so much they have done wrong from beginning to end it is ridiculous I did not have the patience or the time to sit here and list everything if I can save anybody aggravation go somewhere else

Tom C.

My AC's fuse was blown after I wired one wire on my Nest Thermostat incorrectly. The available appointment was the next day, once they came they found that the fuse was blown, nobody told me how much it will cost to fix it. They replaced the fused and told me it's 140$, the fuse is just like the one cars have 24Volts, cost under a dollar. They were present 20 min max. I feel like being robbed!! Never Again!!! Just know the other AC company in Pawleys Island charges 79$ to diagnose!!!

Kelley C.

We have used DS Plumbing over the past years for our plumbing needs and are always pleased with the quality of their work, their responsiveness to our needs, fair pricing and very personable technicians and owners who truly care about their customers. We had our hot water heater begin leaking on a recent Thursday afternoon, made a call to DS Plumbing and on Friday we had a technician come and explain our options, and he began emptying the hot water heater before the actual new heater arrived with the technician who installed it. Couldn't have gone more smoothly plus we were having house guests for the weekend so we were very thankful they could get the job done for us so quickly. Highly recommend.

Kenny M.

I was impressed with everything about this company. They were recommended to my by a family member and I am so glad I called them. The customer service was impeccable from the initial phone call to set up an appointment for a quote all the way to the follow up phone call after the work was completed. I will be using this company for all my plumbing and hvac needs in the future.

Nicola G.

I don't typically write a review unless I can speak positively about a company. I feel the need however to share as I wish I had known how INCREDIBLY EXPENSIVE this company is before they came out to my home.