Dependable Rooter and Plumbing

Diane U.

They were timely and professional. Did the work needed efficiently and didn't upset me. Ariana was pleasant and thorough.

Tao Y.

Ariana helped us fix the clog toilet. She is very professional and reliable to investigate the locate the actual problem, while other 2 plumbers providers directly asked very expensive solutions. I would definitely recommend Ariana and this plumber provider.

Saikat G.

Used them for a very tricky plumbing job and they did a great. I had a hard to identify leak inside the garage roof. They are not the cheapest, but they do a high quality job.

Heleyna E.

Andrew, i'm sorely disappointed in your service and my customer experience! Last week you came out and grossly overcharged me and my husband. Not only was the cost obscene, you and your team did not solve our issue (backed up shower drain). Additionally, you caused extra damage (due to putting a high power jetter into our cleanout, causing water back up in our laundry piping - these pipes were NEVER the problem). I called a second plumber (costing additional $$ but a fraction of your charge) who came out, went to our shower, and successfully unclogged it within minutes.

Finally, the additional quotes (between $7,000 and $27,000) to attempt to up-charge me for ALL new copper pipes is not genuine at all.

Again, sorely disappointed.

Steve S.

Fast response, made a through inspection of my issue (backed up toilet, uck!!) including checking drain pipes in basement and crawl space, explained the issues they saw and suggested multiple options, explaining the +'s and -'s (and costs) of each. And to top it off they were more picky about tracking dirt into the house from outside or the basement than I am! lol

Ariana, my service tech, was great and I recommend you ask if she is available (she can also recommend some great vegan restaurants if you are interested!)

Oliver J.

Dependable Rooter and Plumbing did a great job on my place. They replaced a faucet, broke concrete to replace a busted drain pipe, replaced a couple gas lines, and ran a new water line for the fridge ice maker. Alejandro, Andrew, Carlos, Javier, Jesus, Julio, and Taylor all pitched in for this multi-day job. They were all awesome. It was very pricey compared to other companies, but you definitely get what you pay for.

Tom M.

Pricey but the Best. Called on a Saturday to root the clogged drain (why does this sort of stuff always happen on weekends or holidays) These guys actually had a real person answer and scheduled an appointment.

Came on time and the work was impeccable. Arianna had been a foreman on her last job so the skill level was a lot higher than you would expect for a Saturday drain clog.

These guys are the Rolls Royce of service plumbing - Pricey, but good.

Anton G.

Dependable R & P fixed a leak an a water line for me. I am really happy with their work: they never promised anything they didn't deliver. Fixed the leak in two days for the exact amount we agreed in the beginning. Cleaned after themselves really well, up to covering the trench with the greenery that grew there before digging. Javier, Ariana, Jesus and Taylor started in the morning and worked practically non-stop until late afternoon. Pricey but very professional. Unfortunately there are very few contractors whose word one can rely upon. These guys are an exception and I'm very happy with their work.

Stephanie B.

The people of Dependable Rooter are awesome! The first time I called about my plumbing, they actually redirected me to the city of San Jose to see if they could solve my problem. When the city could not, I called back for help. Their technicians were prompt, knowledgeable and professional. When our water heater broke, they came with short notice and replaced it that day! I highly recommend the team at Dependable Rooter.

Ana Z.

Dependable Rooter & Plumbing were really great. Ariana and Xavier arrived very quickly and identified the problem right away (broken shower cartridge). They fixed it in no time. They are very professional both in their job and communication. They explained every detail in the pricing sheet and listened to everything I wanted to say. They were awesome and I am completely satisfied with the services and will call them again if I need to fix any plumbing issues.