Dependable Plumbing

Brad M.

Dependable Plumbing is a life saver. My A/C went out during the recent heat wave so I called Dependable. As busy as they were, they were able to schedule me the next morning.

Frank came to my house and within 2 hours my A/C was working! He was very professional and cleaned up all of his mess.

I can't express how grateful I am that they were able to help me out on such short notice during a heat wave.

If you are looking for a 'Dependable Plumber', then call Dependable Plumbing.

Thanks Frank!

Susan N.

The tenant in our San Diego rental called us with a kitchen sink drainage problem. I left a message on a Sunday afternoon and followed up with a call on Monday at 8:00 am. The office staff were fantastic and immediately scheduled a 1:00 pm - 5:00 pm window for repair. I explained that I was returning home to San Francisco and needed the appointment to be as close to 1:00 pm as possible. The office staff called at 12:45 pm, James, my technician, arrived at 1:00 pm and through pure perseverance and care the problem was resolved. I appreciated that James was willing to stick with me as we resolved a multi-step repair that affected many condo units besides my own. I would whole heartedly recommend Dependable Plumbing. Thanks James.

Elmer W.

I called Dependable plumbing to correct a leaking gas valve in the laundry room of my rental condo. The work was satisfactory but the price was excessive. I was told that the work had to be inspected and approved by the City Of San Diego. Dependable said they have to arrange the inspection, collect the fee from me and remit to the City. They charged me $516 as the Cities portion. Come to find out the City charges $177. Talked to the General Manager at Dependable and all he could say was did I sign the work order. I said yes but was not told the truth. got nowhere. Never again will I use Dependable and my Homeowners association is also dropping them.

Lisa D.

I had both a leak and a clog in condo kitchen sink a few weeks ago. Dependable is the HOA contracted plumbing company, and I had an overall positive result three years ago when I needed them to install a new bathroom sink. I gave up trying to remedy my recent kitchen sink problem myself which was a good idea. I needed a professional. A good word to describe the office staff used in another post was accurate. They were very sympathetic. The tech, Jim, was very patient with all my questions and also determined to get to the source of the problem. He tirelessly performed a lot of trouble-shooting and investigating. The problem seems fixed now, and I am grateful for that. In the past I have been taken advantage of by contractors and other plumbers who were not this dedicated nor took pride in their work . I feel relatively secure there is a reliable plumber to call now if something goes wrong again (which ofcourse I hope won't),

Jackie C.

My water was shut off on a Thursday because of a backflow testing I failed to do. I was distraught. I called dependable plumbing because I used them last year and thought they would live up to their name. FAIL. They said I would get a technician at my property form 9-11 am. I did not. They called and said 12:30 at the latest. Still no technician. I called the office and spoke to a Carla who said the City of San Diego Water Department does not turn water back on for residents on Fridays. I called the water department and they were kind enough to have my water put back on by the manager of Backflow, Felix Garcia, but only after the testing was done. I called dependable again and they said 3-4 hours, i then complained and told them the water would only be put on if they do their job, and did it on time. The lady on the phone then told me an hour and a half a technician would be at my house. Almost 2 hours later I get a call that the technician is on his way but is still 40 minutes away. The water department closes at 5 and they are 40 minutes away from my house and it is already 3pm. They are cutting it real close.

They told me 9-11 am and it is late afternoon, thats a lot of time I could have been doing something important instead of waiting all day for a so called dependable company that was supposed to be here 6 hours ago.

Don't depend on them. TRUST ME.

Teri T.

Made an appt with Laurie for a leak under my sink. The window of time was four hours - from 1-5. at 4:30 I was told he was on his way.
At 5:15 I called the office - they were gone. No one showed up.
I called and Laurie told me the plumber did show up and left a note on my door.
No note and no one showed up. I have a dog that would have barked if someone was there.
But she insisted and instead working to ameliorate my anguish, she dug in deeper saying she made a subsequent call, which is not on my phone log.

More like Undependable Plumping - and now that I see the other reviews, I will consult yelp before I select another plumber -

Mike B.

Went with these guys becaue the were the only ones the property management company used and I wanted the person familar with the area condos.

Laurie in the office is very nice and seemed sympathetic. The plumber that came out knew what he was doing, but was late. I was told to be at home between 1pm-5pm. The plumber didn't get there until almost 530pm, but I was thankful that he showed at all and didn't reschedule. After looking for a leak that didn't exist in my home due to the submeter company being too lazy to send a technician with first having a plumber look over the condo, he charged me $79 for 15 minutes of looking at my water useage with the water all off and while it was running. The plumber was really nice and knowledgable. I wish he wouldn't have charged since I had to miss work and he didn't show on time, but I am satisfied. He was nice enough to write down his findings and noted that the meter company bill reading didn't match the actual meter read. Now if I can just get my money back from the submeter company for requiring me to get him to come out to begin with. I will say that they are using only paper to take your credit card info, unlike of businesses that have a machine to swipe your card through.

Thank you guys...

Jim C.

These guys are exceptionally efficient and clean. they changed out a toilet and took care of a couple minor issues with another toilet and did it in quick time in a very professional manor and cleaned up everything better than I expected.

Jim C

Ed R.

Dependable sent 2 guys out to reroute pipes from a slab leak through my attic. Excellent job..Insurance job all went well. I had them back for some additional services,, clean a line, change a couple of facuetts.
This outfit does good work, the guys are good, they never left a mess and you can tell they work for a good company by their attitude and knowlege. Not the cheapest, not the most expensive. I figure you get what you pay for!

Heather H.

Laurie in the office is very nice and helpful. Our tech that came out knew what he was doing and was on time. They even called to say they were on their way. My landlord covered the costs so I cannot comment on the payment but the tech was really nice and knowledgable. I wish I knew his name so I could say thanks!