Delta The Educated Plumber

Gary M.

Back up occurred on Friday and we had another company here on Saturday. The plumber told me he would call the office and have someone contact me so I could have a person here first thing Monday morning. Never heard from that company. Called Delta on Sunday and got on schedule for first thing Monday morning. The techs verified the septic tank was full and explained the steps they would be taking to get my system bak into usable condition. They gave me a few options for things I """"could"""" do, but had no pressure to choose. Agreed to work and added a riser to reduce the yard damage next time. They showed me photos in areas I could not see from the top and both employees were professional and did the job they told me they would do. Cleaned up work area and raked dirt in yard to give me a reasonably good look where they dug for the access.

Rosie S.

We had a multi-part sewage issue that was ongoing for several months (May to October) in our house. The first couple of visits were promising. Chris Harvey I believe was the most helpful along with the very last two young guys that visited. I believe overall we had at least 5 visits. Not every visit was productive, some were redundant. So, we had sewage backing up the ground floor bathroom sink. After blasting the pipes and finding the septic tank, Turned out that there was a root growing in the side of the main sewage line, but not to the point of blocking the line. It was blasted, then clear for the vast majority. It should have worked. I should mention to figure out that issue up to that point alone took several visits. At several points in this debacle we were sure that the floors needed to be busted up and the main line changed, but ultimately that did not need to happen. It was absolute madness because one group would visit, try to diagnose the issue, go on the roof and camera the line. I would be the only one relaying the rundown from one visit of delta guys to the next. They do not keep a RECORD, from what I could tell, of what one plumber does or discovers to relay to the next guy that comes, should your issue not be resolved on the first visit or service need to be revised. (Continued in screenshots.)

Lori D.

We had an emergency plumbing need (toilet with broken flange leaking into crawl space). They were very responsive and sent Conner out quickly. He was very polite and friendly, knowledgeable and reassuring. He quickly assessed the situation as needing beyond plumbing services (mold mediation) and referred me to another business to deal with that problem first. The people he referred me to were also very prompt. Connor came back at the designated day/time to do some additional work. Again, very polite, friendly, and professional. He will need to come back once again after floor is replaced. Great communication, seemed genuinely interested and concerned, I felt very confident in his ability to address the issue.

Marcelo B.

Terrible service. They advertise on their website """"same day service"""". This is false. I was told on three separate occasions that they wete not going to be able to make their scheduled appointments. Would give zero stars if possible. Skip these people.

Fran X.

We called Delta because the had an ad special in the county circular for maintenance septic pumping. I made an appointment and called the day of and confirmed the appointment and the quoted price. The fellows they sent were fine, but they had not turned a single spade of dirt to expose the access before they told me my tank required expensive and extensive modifications before pumping. I said pump it for the quoted price and told them they weren't getting thousands of dollars from us today. They refused to pump it at the agreed quote and I told them to get off the property. Watch out! They are bait and switch artists trying to defraud and upsell the elderly.

Al N.

Brandon S was great. Our toilet bowl was leaking and a vent problem was suspected. Brandon and his helper were industrious in searching for the problem and inspected our vent system and hopefully eliminated the vent as the reason for the malfunction. We paid Delta in full. Unfortunately THE PROBLEM WAS NOT FIXED so I can't give 5 stars. Next time before I pay $ 500.00. I want the problem FIXED.

Emma M.

DO NOT EVER EVEN THINK OF USING THIS COMPANY. A complete rip off. I was out of the country, my property manager said that the sewer line was backing up. I have been around septic tanks my entire life. They came out and convinced my property manager that the tank itself had an issue with a 3k bill. A septic tank is a flipping giant water bottle..I told them that about 63 times......... THEY MISSED THAT THERE WAS A THREE FOOT BROKEN PIPE .... CHARGED ME $3,000 FOR ABSOLUTELY NOTHING TO DO WITH THE SEPTIC TANK.... $50 worth of labour and parts would have solved the problem with 1 hour of hand shoveling - throw in an extra $25 for that.... I AM SICK TO MY STOMACH. Disgusted doesn't come close.

Tom G.

I was scheduled for a toilet repair on 9/28/2021 between hours of 8a-12 noon. I got up at 8a and patiently awaited their arrival. They NEVER showed up. Called scheduling to see what happened. Spoke with a young lady who was stern and not friendly. She even stated they could not come in the afternoon. Also told me Tues & Wed were booked up and could not tell me when they might be available. Very UNSATISFACTORY! Gave this company a very positive review back in July 2021 on previous service call. WILL NOT use them again. As a senior citizen (74yoa) and Vietnam Veteran, very disappointed with Delta Plumbing!

Daniel B.

Chris was was very knowledgeable. He explained in detail how the septic system work. He explained the work that need to be done to keep the septic running for many years to come. They respond quickly to the call. They came the same day and got the job done on the same day.

Yolanda A.

Delta plumbing is the BEST! Anthony gave us a courtesy call to say he would be at our house 30 mins before his appointment time (awesome). Anthony solved a riddle about a bathroom we don't use often (wonderful); then he went in to remedy our main problem the garbage disposal. It seemed like he fixed the problem in mere minutes (terrific) then he he was off to his next appointment. Delta plumbing is both efficient and quick to come out and resolve our plumbing needs.