Delta Mechanical

Vivian D.

Should have cancelled the minute the driver never showed up at 11:30 when I decided to call from an 8:00 - 10: appt., well they weren't even aware the driver was out : No Show!! After calling and being placed on hold 3x's and sent into the queue that just rang.... I finally was told the they would assign a driver between 2 an 4 the same day, no problem.
I have never dealt with such a rude person, with a tremendous attitude all through the installation. What didn't he slam on the floor, left his garbage here and scattered on the floor. Left without testing the water lines.

Tried calling the office the next day left a message for 2 of the managers Customer Service & Sales, after being told I'd get a call within 1/2 hr. to 45 mins. I am still waiting. I have never experienced something so unprofessional in my life!!!

Scott B.

This company is a complete joke. They had the contract to repipe homes that had Kitec in the Las Vegas area (from the nationwide class action lawsuit). They repiped my home, and gave a 25 year warranty. As soon as they were done in the Vegas Valley, they packed up and left Nevada. I ended up having a leak and severe damage to my ceiling in the master bathroom, and they refuse to fix or pay for the damage and told me to take it up with the Pex manufacturer. What a joke, DO NOT USE THIS COMPANY!

Ted V.

The quality of the work was solid
I got a quote over the phone and explained that the hot water also was the source of the radiator heat and was attached to a re-circulation pump. They put that in as an additional expense line item on the quote. We agree to the price. When the plumber came he said he could not do the job and would need a second person because the job was too complicated. They then said the cost would be three times the original price for the labor. $400 for the first plumber and $800 for the second plumber! It felt like bait and double switch. I could even see paying $400 for the second plumber (though it really was not that complicated. They also said we would need a new drain pan because it was plastic. Well, they brought a new drain pan that was also plastic... so the inflated agreement keeps going. When I called to complain and ask for a reduction it was almost impossible to get through and their response was ""you agreed to it"". Yes, I did because at that point we had been without hot water for many days. I could add more but will stop here.

Rob E.

Buyer Beware of bloated installation charges! Make sure you have the charge breakdown in hand first before agreeing to anything! Thanks Home Depot for nothing.

Gary A.

Our 50 gallon 13 year old gas water heater started leaking from the bottom late Friday night. Saturday morning after 1 fruitless call to a plumbing company that begins with a G headed over to Home Depot about 9 am, picked out a heater and was pleasantly surprised to find could be installed at noon by Delta. Installer Velizar called 10 minutes before noon, arrived at noon and by 1pm our old water heater was out and new one installed. Now we have hot water and a normal weekend to look forward to! We have nothing but praise for this Home Depot very professional contractor

Luis V.

Completely unprofessional. I set up 4 different appointments for this company to come out and give me an estimate for a tankless water heater. The first 3 were set through The Home Depot for last week. No call, no show for any of the three. It's obvious that missing appointments is a trend with this company. Apparently from reviewing the other one-star reviews The Home Depot should reconsider who they are using to represent them. I received a call the day AFTER the third missed appointment with apologies because he was not in the state. I figured okay, let me give them the benefit of the doubt and try this again. So I scheduled a 4th appointment for today between 8 and 10am. I received a call from a lady telling me that they have to cancel because the tech that was coming called in sick. As I'm talking to her and letting her know that they missed ALL appointments last week, SHE HANGS UP! I immediately tried calling back and she allowed the call to go to voicemail. Are you kidding me right now? Have these people not been made aware of Yelp and Google Review? Seems like an incompetent company to deal with. The Home Depot will be receiving my next call.

Jane K.

I had a water heater emergency yesterday and was referred to this company from Home Depot. They assured me they would be at my house at 3pm. I spoke to them in morning and said I had water leaking and needed them right away. They said oh don't worry we will be there. Fifteen minutes before appt they called and said oh we have to reschedule you for Monday. I told them it was not acceptable because of water flowing and flooding. They said oh I'll call supervisor and we will call you back. They didn't and when I called back I got voice mail. I had to them frantically call other companies and finally got water flow stopped. These people are rude and unreliable- would never call them. They lie.

Frank S.

These are the people Home Depot farms out their plumbing to. In my case a water heater. The ad states call by 11 am and you will have same day service Monday thru Friday. This is a lie, false advertising. I called 10:30 am . They talked me into a $1700+ water heater. Gave me a 2-6 pm window. Sat around and never heard from them. No customer service call, nothing. Next morning I get a message stating they were very busy and had no time to call. Everyone went home. I did try calling the night before around 5:45 but the phone just rang. So I call the person back that let the morning message Donna. I said I'm the guy you just called and left a message. She says hold on and transfers me to the managers voice mail. I thought they were calling to apologize and make a new appointment. Now I have voicemail. So forget it. These idiots can't get a anything correct up to this point. I wasn't going to see what their technicians will be like. I bought my own water heater, installed it in an hour and saved myself a grand. Same unit. It was an easy project. Don't waste your time with these people with their poor service.

Michael T.

This place is a joke and should close their doors. On 1/19/2020 I purchased a GE water softener from Home Depot. As usually Home Depot puts the order together and they send it over to the contractor, in this case Delta. I speak to them on 1/23/2020 and arrange for the install today, January 31 with a 4 hour window of 12-4pm. I leave work early and wait and wait and wait at 4:05 i call their customer service department and I am told that this install was cancelled?? By who? The girl tells me Mark Price (their employee) has it noted that per Home Depot install cancelled?? Ok that makes no sense if they don't schedule the install why would they cancel?? I request to speak to Mark Price, I am told he is gone for the weekend??I remind the lady how convenient that it happens to be super bowl weekend, she goes, oh yeah I forgot about that . Then she tells me my installer was hurt and was off until Monday 2/3?? Hmmm again how convenient he too is off for the super bowl?? So I feel that Mark Price has no integrity and lies and makes up the story about HD canceling my install when all he had to do, the correct and professional way to do it, was call me as the customer and tell me the installer was hurt and we could have rescheduled but no let's lie, sneak and make up a story. Home Depot took care of the refund for the install and I will have someone else install it. The only thing that should be cancelled is their business license and Mark Price's job.

Staci W.

Had a great experience with installation of our new water heater. Looks great, works great, with great prices. Very friendly and knowledgeable installer.