Delaware Plumbing Professionals

Sandra R.

I requested quotes through Yelp to have a new dishwasher installed and hardwired. Delaware Plumbing Professionals were one of the first to respond and able to come out the next day. They called in the morning to confirm that they would be coming and they also sent a text message to inform me that their technician was on his way, along with a picture and a bit of background information. I found that very helpful and thoughtful. Their technician arrived on time and was friendly, courteous and professional. When the installation did not go exactly as planned, their Service Manager got involved and made sure that the issue was resolved to my satisfaction. I would hire them again for any future plumbing needs.

Kim H.

In a pinch we called Delaware Plumbing professionals to address our plumbing problem. The customer service rep (CSR) was courteous and thorough as she explained the process of working with third party (we were using our home warranty). The technicians arrival was announced by a call from the CSR that morning and by text message when he was on the way. The text message contained a picture and profile of the worker. I love this feature as it gave me a full sense of safety. He arrived as scheduled and was friendly, knowledgeable. Quincere a young man by my standards, is more than a 5 star. He was professional, tidy, and impressionable as explained the work he did step by step. I wish Quincere a long successful career. Thank you for diagnosing the leak and thank you for your recommendations.

Anna V.

They were hired by Homeserve.com ( warranty company) to deal with holes in a main sewer vent line. in the yard First the reports were not what we were informed was the diagnoses. Then they charged me $ 145 to get the report on there letterhead. It's been a month, no estimates yet, the office staff keeps on changing the appointments, and we have to give our tenant 48hr notice every time She got so tired of dealing with this company she gave us noice. 2 paid for visits and they want to be paid for another visit to go give an estimate on the work. In the meanwhile Fletchers Plumbing came by and they didn't even needed to be inside. Got an estimate the next day
They did call me to see if we were happy, she could not get of the phone fast enough when she realised we were not happy at all
This is being going on now for a month already , still no estimate, not even an appointment for an estimate. They hang up on you then claim you did it.

Eric B.

These guys are awesome! Gave me the best deal on a new kitchen line when it was cracked under foundation. And then my man found an even cheaper way to do it while he was working and saved me another $675. Cheers!

Johnie B.

This business installed a broken water heater and refused to replace even though it was within the warranty period.

M. S.

VERY overpriced! They claim they are better priced/better value than other companies because they give you the price up front (not charge by the hour) and you sign an agreement before they do the work. I was very naive, did not know pricing, so I signed - including for an upsell that they suggested which I didn't really need - and ended up paying $533 for an hour and a half's work (one kitchen sink faucet replaced, faucet provided by me - and two under-sink water valves replaced). When I talked to others in the know, they alerted me to the fact that I had greatly over-payed. I tried reasoning with the service manager after the fact, but he said that because I signed the agreement he's not going to waiver on the fee - other than refunding the $35 dispatch fee. So my recommendation IF you decide to go with this company is to have a knowledge of reasonable pricing for the work you are going to get done. Otherwise you may end up grossly overpaying.

By the way, the front office staff who make appointments etc... are very friendly and efficient. I was hoping the rest of my service experience would be equally good, but sadly not.

Valerie A.

Mike was professional and extremely helpful. Fixed everything quickly and answered any and all questions we had. Cannot thank him enough.

Teresa M.

Was very happy with this family owned plumbing company. Tyler came out on time answered all my questions & even told me a little about my house. Will definitely use them again. As a woman owned house..nice to be able to trust this company. Thank you Tyler for your honesty & knowledge.

David R.

480 to clean basement drain. Got other quotes for 150 -300 ~. Kind of expensive.

They did come out quickly, if you can wait call another plumber.

If you can't call them.

Jennifer F.

We woke up to an issue with a backup and water leaking in our basement and within a few hours of calling Tyler was out and fixed the problem quickly. He was respectful of our home- putting covers on shoes/ cleaning up well- and very knowledgeable and professional. Thanks Tyler!