Del-Air

Karen D.

JP did a great job explaining what he was looking for to diagnose issues and determined that the part that another company recommended we replace for $1600 was working just fine. He explained possible causes of our issues and helped save us from spending money unnecessarily.

Crepitating B.

Felix Vasquezz was here at my house today to do a maintainer and cleaning. His customer service was spectacular. He was extremely knowledgeable and even answered my questions without making me feel clueless. His whole persona made me feel safe due to me being all alone at home. I strongly recommend Felix and Del Air. They never disappoint!!

Sharlene G.

The technicians were very informative and explained our issue thoroughly. I would recommend them for A/C needs.

Leah A.

The 24 hrs / 7-day consumer value proposition is a lie. Rang them twice on Sunday between 9 AM & 9:30 with not even an answering machine (smaller companies have answering systems).

Tyson M.

so bad technician very expensive prices and the diagnose so wrong.Do your homework before hire this company.

Robert M.

Horrible company. Sales people lie, after they have your money they do nothing to help you. do yourself a favor and hire someone else.

Kristi T.

Del air did the electronic to my house which was built by Pulte homes. At Christmas time we put up some lights and half my house went out! Pulte sent someone out to my house to check things out. The guy did not speak english, and refused to look at anything. They sent anther guy out and he changed an outlet and said it was fixed. I plugged on 1 light and the house went dark again. His answer was don't use any lights! I called pulte and told them to get someone else from another compnay. They sent someone else out and that guy found a wire that was cut in the attic and was shorting out the entire right side of my house. They said it could have burned the house down. I called del air back and they so called manager told me owell get over it! Then they wanted to bill me! Just a piss poor company. Stay away from them.

Jennifer C.

I've had nothing but issues with my a/c system since it was installed a few weeks ago. I chose to upgrade my older builders system (Goodman) and went with Del-air because of the value and what I was told was quality work. Well, two weeks later and FIVE TECH VISITS later, my home is STILL without A/C even with this """"new"""" system, and every tech tells me something new is wrong with either the thermostat or the zone board or the wiring. Really?!? Just fix the system! I should not have to call, retell my issue to some random phone person, just to have them yet again offer me the service plan and know nothing about my issues, and then shout for someone to come out to again try and correct the issue for A BRAND NEW SYSTEM! Pathetic!

Norma D.

This business must be on crack, asked for a simple startup, kept me on hold forever, then wanted over 750.00 dollars for something so simple. This hvac company is clueless. Would never consider a arrogant company, ever.

Robert S.

We purchased a service contract with Del-Air in 2022. This contract included two cleaning, preventive maintenance services, and a discount on any parts needed. I contacted them in March 2023 to schedule our second service per our agreement. Unknownst to me my service agreement expired about 5 days prior to my call. They never contacted me as a courtesy reminder and my bad, I never added the expiration date to my calendar. Needless to say, they would not honor the second cleaning. I was charged $89 and was told if I waited until April to schedule the price would increase. This was unacceptable to me so I asked to speak with a manager. To charge me only a few days after the expiration of the contract did not seem fair. I was connected with Bart Baker who offered to sell me a new service agreement and apply the $89 charge to that cost. I said absolutely not when I felt I lost out on the first contract why would I purchase a second one? we finally reached an agreement that the right thing to do would be to refund the $89 and count it as my second cleaning from the 2022 agreement. Since we both agreed I felt this would be taken care of once my bank cleared the charge. Well, today is April 10, and I am still waiting for my refund. I have tried to contact Bart by leaving voice messages (2), texts, and emails. I am not being a Karen about this so there should not be any reason why I cannot reach anyone to assist me further. I guess I can dispute the charge with my bank and that may be my next step. This is a buyer-beware situation. I would hate to have you end up in the same situation as me. I think my days with Del-air are over.