DDS Plumbing

Craig O.

We were very impressed with John C., the service technician when he fixed our pinhole leak in our pipe. His response time was excellent and he did a great job explaining the process along with an estimate. DDS was a recommendation from a couple of our local friends and we will definitely use them again and recommend them to others. It's tough to find a good local plumber and it looks like we've found ours now! Thanks John and DDS for the professional service.

Linda U.

They are always quick to respond. I have used this company for over 15 years. Garrett is the best service tech. He not only figures out what's wrong but he is honest and quick. He also shows us when he says he will be there.

Alex M.

My realtor recommended DDS and I'm happy that he did!

Needed a clean-out installed at our new home as the home inspection found that one wasn't present. Given the age of the home, and the number of trees in the area, it was a good preventative step. Garrett came out with a second plumber, and knocked out the job. They were professional, explained in detail what was happening in the system, walked me through the video feed of the piping and explained what I should be on the lookout for in the future.

Very communicative, on time, and even under their estimated budget (which almost never happens)!

They still have another trip to make for a smaller add-on piece of work, but overall, I'm a very satisfied customer.

J t.

very honest and good follow up. quick response and reliable.

Rich H.

We were having problems with the hot water in our master bathroom. Scalding hot water would intermittently come out of both our shower head and bathroom sink making taking a shower almost impossible. I called DDS and they were able to get Garrett out to the house that afternoon. He came in and put Booty's on over his work boots, assessed the problem, informed what potential issues were and his concerns about the fix. Only after approving his recommendation did he begin the work which he completed efficiently and quickly. What's more, there was no mess after he was done. Quality work ethically done. We couldn't be happier.

Osman S.

I had a GE Water Heater problem. Called over 20 Appliance and Plumbing service companies and all either didn't service GE or don't have parts to fix the problem.

Called DDS Plumbing, great customer service response over the phone, very helpful.
Garrett showed up within an hour and new exactly what is wrong with it. Garret was able to engineer a solution by replacing the Thermocouple and got the Water heater working again.
I appreciate their quick & reliable service and I highly recommend them to anyone needing appliance services.

Thanks Garret for for your great service.

OS.... Torrance CA.

Eric R.

Sorry, but I wanted to give the community a general heads up.... We have had DDS several times into our home for plugs and they repaired things quickly. Based upon those experiences we invited them to my parent's home to provide service to clear the drain in their tube. Long story short, the job went from a $250 service call to a recommended $450 Hydrojet clean out to a $10,000 job that would have required the jackhammering of the concrete foundation, distruction of a wall and flooring material. They recommended that the drain line had failed and was ""leaking"". Say what?!

In the process of conducting their initial $250 service they punched a 10"" hole in the wall and damaged the access panel to the back of the tub. The hole was ""hidden"" by a huge chrome disk that didn't even cover the extent of their distruction to the wall.

Anyway, we quickly brought in another highly recommended plumbing company and within 1 hour of arriving the young tech had removed a huge plug of hair, resulting in the completely clearing of the drain.

Imagine if we had allowed my parents home to be broken up to ""repair"" a broke leaking line. What a joke.

These guys never even had the nerve to return my call when I first asked for an explanation of their $10,000 estimate.

Stay away.

Erik B.

Sump Pump Emergency! The last major rainfall that we had filled up my sump pump catch basin and started inching toward my garage door. I called DDS Plumbing and explained my problem and even though they didn't have anyone available to fix my problem Joe Quintana--the service manager--was at my house in about an hour with a loaner sump pump saving my garage from flooding. Amazing! Joe tells me that the problem could be a clog or that one or both pumps might be bad--preparing me for the worst.

About a week later after everything dried out, John Charshafian, shows up and cleans out the sump pump catch basin, tests the pumps, check valves and then cables the pipe to the street. He tells me that the pumps are both in working order! He even sprayed down the drive way leaving it cleaner than it was before. Thanks guys!

Michael S.

I seriously don't know how this company stays in business. I purchased a home from a company that used DDS for the plumbing and we have had numerous issues since moving in. On a few of the items, I had to call another plumbing company to come out because their people didn't know what they were doing. I could write a lengthy, detailed negative review about each item but I don't want to waste more time on this company. John the owner is a nice enough person and I think means well, but I just think they are too big, have no quality control and have hired some less than good plumbers. My advice . . . do your research before hiring them.

Beverly S.

Sink clogged, looked up plumber on Yelp. Chose DDS Plumbing. Contacted DDS and made appointment for the following day. Plumber arrived promptly, and proceeded to snake drain. One pipe had cracked, so he tried to repair but couldn't. So he had to replace. Plumber was professional, explained everything, and was very kind. I recommend them for any plumbing jobs you have