DDS Plumbing

Rich H.

We were having problems with the hot water in our master bathroom. Scalding hot water would intermittently come out of both our shower head and bathroom sink making taking a shower almost impossible. I called DDS and they were able to get Garrett out to the house that afternoon. He came in and put Booty's on over his work boots, assessed the problem, informed what potential issues were and his concerns about the fix. Only after approving his recommendation did he begin the work which he completed efficiently and quickly. What's more, there was no mess after he was done. Quality work ethically done. We couldn't be happier.

Osman S.

I had a GE Water Heater problem. Called over 20 Appliance and Plumbing service companies and all either didn't service GE or don't have parts to fix the problem.

Called DDS Plumbing, great customer service response over the phone, very helpful.
Garrett showed up within an hour and new exactly what is wrong with it. Garret was able to engineer a solution by replacing the Thermocouple and got the Water heater working again.
I appreciate their quick & reliable service and I highly recommend them to anyone needing appliance services.

Thanks Garret for for your great service.

OS.... Torrance CA.

Eric R.

Sorry, but I wanted to give the community a general heads up.... We have had DDS several times into our home for plugs and they repaired things quickly. Based upon those experiences we invited them to my parent's home to provide service to clear the drain in their tube. Long story short, the job went from a $250 service call to a recommended $450 Hydrojet clean out to a $10,000 job that would have required the jackhammering of the concrete foundation, distruction of a wall and flooring material. They recommended that the drain line had failed and was ""leaking"". Say what?!

In the process of conducting their initial $250 service they punched a 10"" hole in the wall and damaged the access panel to the back of the tub. The hole was ""hidden"" by a huge chrome disk that didn't even cover the extent of their distruction to the wall.

Anyway, we quickly brought in another highly recommended plumbing company and within 1 hour of arriving the young tech had removed a huge plug of hair, resulting in the completely clearing of the drain.

Imagine if we had allowed my parents home to be broken up to ""repair"" a broke leaking line. What a joke.

These guys never even had the nerve to return my call when I first asked for an explanation of their $10,000 estimate.

Stay away.

Erik B.

Sump Pump Emergency! The last major rainfall that we had filled up my sump pump catch basin and started inching toward my garage door. I called DDS Plumbing and explained my problem and even though they didn't have anyone available to fix my problem Joe Quintana--the service manager--was at my house in about an hour with a loaner sump pump saving my garage from flooding. Amazing! Joe tells me that the problem could be a clog or that one or both pumps might be bad--preparing me for the worst.

About a week later after everything dried out, John Charshafian, shows up and cleans out the sump pump catch basin, tests the pumps, check valves and then cables the pipe to the street. He tells me that the pumps are both in working order! He even sprayed down the drive way leaving it cleaner than it was before. Thanks guys!

Michael S.

I seriously don't know how this company stays in business. I purchased a home from a company that used DDS for the plumbing and we have had numerous issues since moving in. On a few of the items, I had to call another plumbing company to come out because their people didn't know what they were doing. I could write a lengthy, detailed negative review about each item but I don't want to waste more time on this company. John the owner is a nice enough person and I think means well, but I just think they are too big, have no quality control and have hired some less than good plumbers. My advice . . . do your research before hiring them.

Beverly S.

Sink clogged, looked up plumber on Yelp. Chose DDS Plumbing. Contacted DDS and made appointment for the following day. Plumber arrived promptly, and proceeded to snake drain. One pipe had cracked, so he tried to repair but couldn't. So he had to replace. Plumber was professional, explained everything, and was very kind. I recommend them for any plumbing jobs you have

Alicia K.

I've used DDS Plumbing 3 times now for different issues in my home. Every time they've been courteous and efficient. Garrett was our plumber each time and he has been great. I highly recommend them.

J J.

If I could give negative stars I would! We had a problem where our newly installed shower was causing the pipes to rattle which after 4 hours of trying and failing to resolve the issue the plumber who was more than happy to bill us in full for not fixing the issue. (Another plumber was called the next day and was able to fix it in less than 10 minutes). We also needed the plumber to locate and turn off the water for the entire house for which he charged us $125 and it only took him 10 minutes. I was not present for when they wrote up their scammy bill. Congrats DDS you got my business once and won't ever again. I hope others read the review and call someone else. We definitely got ripped off.

Lauri-Ann H.

As a designer and property manager working on homes worth $2-16 million, I need competent, courteous and reliable contractors. Over a 10 year period, I have never been disappointed with the professionalism of GARRETT at DDS PLUMBING. I highly recommend GARRETT for jobs small and large.

Janet B.

I called DDS today for the first time. They were able to come the same afternoon and Garrett replaced all the non-working items quickly and did a nice job. He was also helpful in explaining what he did.