DC Plumbing Heating and Air Conditioning

Irene B.

Chase with DC Plumbing saved the day! DC Plumbing provides very professional and knowledgeable services. I am extremely pleased with their work. I wish I had called them when I first experienced a mainline backup. Unfortunately, I used another company that caused more damage and they did not clear the line. A few days later I heard the same noise in the kitchen sink that I heard when the backup occurred, so I called the unnamed company to come back. During their second visit, they caused more water to backup and flood my home, again. They told me I needed to buy a product to pour down the drain that will eliminate the plug over a period of time. This sounded absolutely ridiculous, so I called DC Plumbing. DC plumbing cleared the blockage with state of the art equipment (which the other company did not have nor were they aware of any equipment that could clear the blockage), and DC Plumbing noted, the other company was not even in the right drain to detect the problem. I will use DC Plumbing in the future.

Dog F.

Wow. Surreal, and so disappointed. Dispatcher made it clear $79 service fee applied for showing up, agreed re: Internet promo on their website re: $79 drain clearing special. Chase showed up very quickly, but expected $289 to clear drain. We got dispatcher on phone, she argued. I showed Chase his company's own web page with the $79 ad and also the paragraph about how the DC in the company name is for the owner's initials and customers are invited to contact him personally for customer service issues. Chase told me the company was sold a long time ago and agreed the web advertising was inaccurate according to the information he and I both got from their dispatcher while we stood around on my front porch. Chase left, I called Best Service out of Brea, their man showed up an hour later, cleared out my drain and charged $77.00. I forced him to take a $20 bill for his effort and lunch. Bummed, DC's website says they have a contract with city of SC, which is why I called them in the first place. Boo.

Cheryl P.

Chase called me and was available two hours earlier but. Was at work. I pulled into my driveway at 4:45 and he was waiting for me. I told him up front that I had to be practical. I had a pedestal sink that the umbrella drain and corroded and broke. Lime build up contributed to it. Get a new pedestal and you buy the pieces because we do have to mark up. He checked the other sink and whether it's this week or next year, I knew the same thing would happen. As long as he was there, I had him check a shower valve and their hen faucet (needs to be tightened. We talked about ways to remove line and hard water build up. He agreed, a water softener isn't practical for my house. He didn't oversell. The $129 charge gets credited to work I need to have done. It's well worth his services (He is also a Green Bay Packer Fan). I recommend Chase highly. In fact, he's meeting me at a friend's house tomorrow at 10:00 to check a ceiling leak. Timely, honest and professional. I know it will cost, but he'll do it right, he is upfront and he is local. God bless the small businesses of America.

Second incident Chase came to the rescue involved a friend's toilet. My friend is out of the country and her daughter noticed the toilet was emptying extremely slow and water leaking from ceiling downstairs. Chase found the problem was clogged main sewer line about 65 ft from the second floor toilet. He took caste of everything and showed me he was using a thicker piece of wax seal when he was putting the toilet back in place. Three hours to find problem. He called

Sally M.

Chase came to our home and is the most talented plumber we have ever met! Chase gave us a price to install a tankless water heater, We checked 3 other companies and we gave Chase the job,

The job was so clean and perfect & we'll never use anyone other than Chase and DC Plumbing

Art V.

My heating unit seized up and same day, they came out, quoted me, told me what the problem was and I had the option to pay $129 service fee and credit that towards the job or use somebody else. I called two AC/Heater guys and quote was $200-$300 more than I was quoted so DC did it. I thought the part may take a week but they got the new blower and installed next morning. Great service. Good price. Owner came out to make sure his guy did a good job. I like they are local to San Clemente as well.

Marci J.

Called to fix a busted pipe and later a leak under the house ($700). A couple years later when I had an inspection done when selling the house, I am told the plumbing looks to have been done by someone with no knowledge in plumbing and has to be completely redone. Of course now DC won't return my calls.

Tom H.

I would strongly advise anyone against using DC Plumbing.

DC Plumbing installed a water heater in our property less than 1 year ago and during a routine home inspection it was noted that the water heater was not installed up to code. Numerous other contractors and plumbers verified that DC Plumbing installed the water heater incorrectly and not up to code.

When we tried to contact DC Plumbing to correct their work that was not installed up to code, we got the run around. They continued to say that they would correct the work if they installed it incorrectly and came out on two occasions. Finally after two weeks, they decided that they were not responsible and we would have to pay to bring their improper work up to code. Their reasoning was that the technician that installed the heater no longer worked for the company.

This plumber should have their license revoked or should learn to do their work up to code.

Ember S.

Beware!!! I had a starter part replaced on my air conditioner and they charged me triple what i would have paid as i have found out after the fact, the part was $35-$75 and it took the guy not even 5 min. to pop it on, they charged me $400. Other companies said that they charged up to $150 to do it. When i called and spoke to Shaun, i said i wanted to speak to the owner in which the company website says they're honest and you can speak to the owner anytime, he told me the owner doesn't call people back, i have to go thru him, i said no get the owner, he never had the owner call back, they lie on their website too. Don't use them, dishonest and rip off!!!!!

Larry B.

Like the other reviewers, I thought the price of clearing a simple kitchen drain stoppage was going to be $79, per their website. Seemed like a good deal, after hearing the $99 Mike Diamond radio spots for years. When the tech arrived, he pulled out his ""price book"" and quoted me $256. After complaining and bringing up the Mike Diamond radio ads, he came down to $150. Since it was a Sunday and he was already on premise, I agreed to the $150, but was not happy about it. It took him about 15 minutes to run 50 ft of snake through the clean out and clear out the stoppage. $150 for 15 minutes work! ..... Unless you don't mind being ripped off, DO NOT call this company.

Max K.

I love these guys!! I would normally expect joe plumber at my door, but DC PLUMBING was professional, courteous, and very knowledgeable. Yes plumbers are expensive by trade but I don't know why all these reviews are so negative. All their pricing is industry standard printed in a book. When my water heater was replaced by these guys the technician showed me the price in the book. I did receive a second quote and the pricing was very close. I was very happy with my tankless heater install and they did the installation by the book. I know these guys have been around a VERY long time, they have always done all my service work, they work on everything from homes to hotels. You can trust that these guys know their business and knowledge is invaluable. I trust these guys to take care of my plumbing problems everytime!