DC Annis Sewer

George K.

had them out to clean out a main drain. Did a good job. Tech put a new cover on my main drain. New cover started leaking 3 months after it was put on. Owner called and said he would come and look at the leak. Keep telling me reasons he does not have time to look at problem until I got mad on the phone and he hung up. He never was going to stand behind his service. I do not recommend ever using them. Owner is not interested in customer service. Never recommend base on the owner interaction.

Mark H.

Nick worked his tail off!
If I had a company like this, I would want Nick on my team. Normally when we have the main line cleaned out it is easy peasy. However that was not the case this time. The last guy who put the cover back on must have cross threaded it. After some back breaking work, Nick persuaded the cover off and was able to clean out the drains and we no longer have water backing up from the floor.
Nick you saved the day! Or in this case a Sunday night.
Top notch work!

Kris G.

I called this company on a whim back in 2011 when my main sewer line backed up on a Friday evening while I was showering before my brother's wedding rehearsal, causing backup in my basement. They were speedy and very reasonably priced. I have also used them multiple times since to clear my main sewer line and my floor drain. Every technician that I have had contact with has been kind, efficient, and knowledgable.

Laura M.

These guys totally screwed me over. They were hired to clear the main drain. They sent out a rookie who immediately got his equipment stuck, left our sewer open all evening and then was joined by a more experienced mentor the following day to show him how to get his equipment unstuck and clear the drain. I got charged over 3X the promised amount as I paid for the rookie to sit all day with his hands in his pockets and watch the more experienced guy as well as pay for the more experienced guy they sent over.

Tera R.

My house main sewer line was plugged. Called the 24/7 dispatcher and I had a technician out in about an hour-and-a-half. Very professional technician brought his equipment in and took care of the problem straight away. Would call again as well as recommend to family and friends.

P V.

Will never use or recommend this company. I have a restaurant and was having plumbing issues with my toilets backing up. I called and the plumber shows up at 6, tells me there's nothing wrong and charges me $150. 2 hours later at 8 PM, my toilets are backed up with water coming out in various drains throughout my restaurant! I call them again to tell them of THE SAME problem. Guy arrives at 10:30 pm, snakes a drain and tells me that solved the problem. Of course the charges me $150 plus extra drain cleaning fees AGAIN! Even though they didn't fix this problem just 2 hours ago! 3 weeks later....I'm having the SAME problem AGAIN! They do not stand by their work, double charge, and have incompetent people.

Stay away! I moved forward with John Sewer and Drains and TJK plumbing and both are great!

Kevin S.

Excellent service from this company. The plumber I called does not snake out main sewer lines. He did, however, recommend that I call D.C. Annis for the best job at the best price. When I made the appointment, I was told up front what the charges would be. Rob showed up on time and was both personable and knowledgeable. He got right to work, solved our problem, and explained the issues clearly when he was done. I hope I will not need to have the main snaked again, but If I do, I will call D.C. Annis.

John S.

Called on Sunday 10 AM for overflow of basement drain due to presumed block of sewer main. Nick arrived a little before the appointed 3:00 and quickly went to work. He passed 130 feet of 3 types of snake drill bits without success for two hours. He recommended a second visit by a different technician knowing that sometimes a second try is the answer. At 8:00 Monday, Luke and a trainee, Garvin, arrived and the findings were discussed. It seemed likely that the blockage was due to ice caused by an uncapped clean-out 130 feet from the garage clean-out. They tried passing 130 smaller snake drill that Luke had customized. Still unsuccessful, they procured a jet-tipped hose that created a high-velocity water spray that cut through the ice blockage, much to everyone's relief. They capped my second clean-out and snaked another drain in my laundry room as drainage was slow. I was very happy with the professionalism and hard work displayed by all DC Annis employees. I also had renewed appreciation for those household amenities that we all eventually take for granted. I highly recommend DC Annis, not only for their honest hard-won efforts, but also for charging the same on Sunday as they do the rest of the week. My unsolicited advice is to check any clean-outs that you have outside in the autumn before the snow flies (as I consider myself lucky to find mine under 18"" of snow) and make sure it is capped. The last thing you want is a blocked sewer main, but if it happens, call DC Annis-prompt, professional, hardworking and reasonable charges.

Luke S.

I called at 815 am, by 950 Am there were here. By 1015 the tech was done and gone.

They cleaned what I though was the main line, the tech said he thinks it's just the floor drain. He cleaned it out seems to work fine

I used them again today. Sean is the best tech!

100% satisfied

#votehutch4hennelin

Debra H.

Great friendly service! Responded very quickly to our clogged main sewer drain emergency. Reasonable price $200. My plumber recommended them for the job . told me beware some companies charge $500 $600 for same job. Very pleased. Recommend!