Dawson's Plumbing

Douglas D.

I have used Dawson's plumbing for many years. 2 weeks ago he put in a new garbage disposal for me . He did a great job and cleaned up after he finished. Over the years Warren has put in water heaters and other plumbing work for me, always at a good price and excellent work.

JS G.

I had the same experience as several others. Dawson put in a sump pump in my home several years ago soon after my husband died. Good job. A year late I noticed sump pump was not flushing regularly. Left a message at Dawson's but ended up with another company as they were quicker to respond. Flash forward to next year, huge storm coming thru and I was nervous because I could not hear the sump pump working. Called Dawson and he came over. He noticed that someone else worked on my sump pump-mumbled something, closed his plumber bag and left me. I told him I was really worried about basement flooding but he kept walking. Unbelievable! A weirdo. Good work but peculiar.

Hossam E.

Rude, unprofessional and bigot. I called to get service for the gas pipe and got a direct rejection because of my accent saying ""I don't work on this"". I asked him ""but the listing said you are a gas fitter"". He responded ""I just don't work on this"" and hang up.

Susanne J.

We used Dawson's Plumbing for many years to fix leaks, toilets etc. He always did a good job, but he was a little cranky. Recently, we asked him to look at a couple of toilets. He said the last time he was at our house he noticed we got a new hot water heater. He said he would not come to our house as we didn't have him install the water heater. We explained the water heater was part of a larger job in which we also got a new HVAC system. He would not change his mind. We were stunned at his behavior and we will not be using him again. His behavior is strange and we would not recommend him based on his personality problems.

James B.

To be clear, Mr. Dawson is a great plumber. Over the past ten or so years, Mr. Dawson handled many jobs around our rental townhouse. He fixed toilets, faucets, and more. During a repair several months ago, he noticed that a new hot water heater was installed. He mentioned he was bothered that he didn't get that job. The job had been done by the company that had installed the previous one, another small business. I can understand his annoyance at not getting that job. Today, when I contacted Mr. Dawson today to ask if he would please come over and repair several leaking faucets, he said no. Since he didn't get the water heater job, he was no longer willing to take business from us. So, a reliable plumber became unreliable. And a working relationship of many years ended. Obviously, that is his choice. Other reviews note he can be cranky which is true. He can also be great. The last appointment ended with him buying a box of Girl Scout cookies from my daughter. But, allowing a working relationship to end due to one glitch? Not so cool. So, in my take, he moves from providing 4 and 5-star service down to 2.

Inger M.

I just called to inquire about getting some small jobs done. He said something like ""I don't want to do them"" and then the line went blank. I called back thinking a connection had been lost. He said ""nope. I don't want to do the work."" I can understand that he wants bigger paying jobs but I don't see why he has to be rude about it hanging up on potential customers. He could have said something about not taking small jobs at this time, you should try someone else. So if you are in the mood to deal with a cranky dude, call him pronto!

Robert G.

Great,. He showed up on time and was very professional. He alleviated the backup in the kitchen sink, by snaking the line under the sink and replacing the garbage disposal, which was not working. Everything was fixed right the first time. It is working well.

Tara Z.

Had a bad gas leak under the house they came and fixed it 2 days earlier than what they said which was fantastic and only charged me $63.50 I would recommend them to everyone

Diane P.

Finding a plumber you can trust, who will do it right, and who has reasonable rates isn't easy but Dawson's fits the bill. He's a straight talker and honest as can be. Mr. Dawson knows what he's doing and has fixed problems that have popped up unexpectedly (possessed toilets) and fixed shoddy work done by those who came before him. We most recently had flooring work done and called him to remove and reinstall the fixtures so that we will have piece of mind that they are installed just right.

Joe S.

The technician who installed both of my toilets was extremely kind, helpful and willing to field any questions about the process. They were willing to do a small job like installing toilets (which was tough to find) and were available extremely quickly. Everything about the experience was great and the price was extremely fair. I will definitely use Dawson's Plumbing again in the future.