Davis & Sons Plumbing

Beth P.

Called Home Depot's installation line for water heater install. HD emailed same day saying we should expect a call from Davis & Sons within 24 hours. It's been 3 days and still no call.

Patricia D.

They came Tuesday afternoon and found roots in the pipeline. I called Wednesday, Thursday and Friday and all that I got was they were doing a estimate and would get back with me. It's Saturday morning and they are NOW available on an EMERGENCY basis at time and a half. They are extremely unprofessional and GREEDY. I SUGGEST THAT NO ONE SHOULD EVER USE THEM

Joanne M.

We had Davis and sons come out to install a hot water heater that we had bought from Home Depot. they were efficient, on-time and the estimate is exactly what we paid. we will use this company for future plumbing issues

lisa d.

I purchased a garbage disposal and installation through Home Depot on a Friday. Davis & Sons had until Wednesday to schedule the installation service due to the weekend and holiday. Despite calling them on Tuesday and Wednesday to request a date and explain I was without use of my sink, no one returned the call. I had to cancel my prepaid service. I would say terrible customer service, but NO customer service is a better description. My money will go to a company that cares about its customers.

Lance L.

I've read all the reviews and the 1*Star ratings about the """"woman answering the phone"""" did it for me. She has to be a relative since if she's working for a paycheck, she wouldn't last with these GA """"good 'ole boys"""". It stinks, but """"it is what it is"""". I too suspect 5 star ratings and only give 3 or 4 on only 1 job. How can anyone know these are always 5*star experiences. You can't. I liken it to the neighbor who says they've had """"ABC homeowners or car insurance and they've been g r e a t"""". I ask, how many claims have you had? Well, they say, n o n e! So... how can you say ABC Insurance has been great? They can't, and neither can 1 5*rating!

Mariah V.

The lady who answers the phone is VERY rude. I'm all about good customer service and she just ruined it for me. I'm sure alot of people change their mind about this company because of that rude lady. No one wants to deal with that kind of people. Smh. I Don't recommend

Ricky H.

We really appreciated that they showed up first thing on a Sunday morning when we called late Saturday night. Keyon was very professional and knowledgeable! We highly recommend Davis & Sons Plumbing!

Jes B.

They Installed my water heater, but had 3 issues. 1. I requested a 50gallon water heater and when they arrived they brought a 40 gallon. They had to go back to home depot to exchange. 2. they did not install the water heater I had requested. I wanted a smart water heater, and did not get a smart water heater. They installed a cheaper version (150$ cheaper) They charged me 900$ to install, and 500$ for a cheap water heater. 1400$ total for a shitty water heater. When I asked about it after they installed, the gentleman told me hes training his receptionist, and that he was sorry if she gave me wrong information. Both my home depot requests were for a SMART water heater. Didnt get what I wanted. Oh well.Twice they brought the wrong water heater!!!!. 3. Had to call 2x on 2 occasions to get my 2 receipts of 700$.. Never recieved anything while they were here.. A receipt should be automatic

Jim D.

I just moved back into a house that I had rented out for the past few years. The property management company I used apparently had an exclusive deal with Davis for plumbing repairs. I have invoices from Davis & Sons for $4,115 of work over the last 4 years, including big ticket items like replacing the line from the street to the house, new water heater, sewer line replacement, etc. I lived in the house for over 10 years before I rented it out with a total of one new water heater and a clogged sewer pipe, so the number of plumbing repairs since 2015 seemed excessive but shame on me for trusting the property management company. ​ These last few days that I've been back in the house, I noticed that I needed a couple of issues addressed. Since they did all the plumbing the last 4 years I gave them a call. I was not asking for anything free, anything warranty related (although I'm not impressed with the quality of their previous work), just if they could come out and give me an estimate on a couple of things.​ ​ Now the zinger is that I cannot get these Davis people to call me back. The woman who answers the phone has been the epitome of rude and unhelpful, informing me that I was not their customer because the work had been done at the request of the property management company. Oddly enough it was my $4,000 that went into Davis's bank account, but OK whatever lady. So I asked again if I could get an estimate of how much they would charge to fix their previous repairs. The times I called, she would say that her service manager would have to call me and they were already out for the day or in a meeting blah blah blah.​ ​ I'm not sure where these 5 star reviews on yelp and google are coming from, but the words to describe my experience with this company would be shoddy and shady.

Chris C.

I have a condo in a high rise that was experiencing a water heater failure, potentially a catastrophe if not handled urgently. Because of the limited space, the install is more complex than a regular system since pipes need to be removed in order to switch it out. I worked with Justin who gave an extremely competitive, all inclusive quote that won among the bidders by a small $$ margin but everyone I met along the way at Davis was extremely professional and earned some trust. The plumbers did an excellent job, were very knowledgeable, and performed the work in a reasonable amount of time. All that, and the bill matched the estimate. Why is it so hard to find a business like this?? Bravo. Side note- another review mentioned the receptionist (Phyllis probably) 1) I think she's probably doing three peoples work up there 2) I'm not originally from the South so I more than appreciate someone who just wants to get it done, save the sugar for later! 3) I'd bet anything that if she was 'rude' to you, it's because she doesn't have time for nonsense, so don't bring any.