Davis Plumbing

Blake F.

Like most of Atlanta, we had a pipe freeze on us and an outside pipe burst the week of January 6th, flooding our basement. Thank you Al Gore and Global Warming. The first plumber I had called was outside of my area but recommended Davis Plumbing. Given the amount of homeowners having issues, there was a backlog. The good news is that I still had water to the inside of the house and could afford to wait a few days. Alex was the guy on the job, and he did a very good job quickly fixing the issue. He also spoke with me about some other issues (not related to the pipe bursting) and offered some suggestions. I feel like Davis Plumbing is an honestly run company, and that is largely overlooked in the service industry in Atlanta. I felt like their prices were good as well. The only thing that was an small issue was having to change around the schedule slightly today. Thankfully, I was able to adjust, and the job didn't take as long as I expected. I would recommend Davis Plumbing.

Tyrone J.

I spoke with these guys yesterday and was assured someone would be at one of my rental units today between 1-3. I have a toilet leaking and it has damaged the unit below. I coordinated with the tenant as well as the resident below to be there. No one showed up nor called to cancel. I called Davis plumbing three times today and it went to a mailbox that was full. What a complete waste of time. Save yourself the headache and go elsewhere.

Mark E.

I called and made an appointment with Davis. On the day of the appointment I call three times to ask where are they. The appoint was for 4 p.m. I gave up after 10 p.m. Each time I call they kept telling me they were on their way. If they know they were not going to be able to meet the appointment they should just have stated this and I could have look up someone else. They wasted my time. I would not recommend them to any one. Your statement below would be valid but you did ask for my address when making the reservation.. At no time did you stated you did not service Forest Park.

Lauren F.

Again, a review worthy of zero stars, but sadly that option is lacking, as there was no service that occurred, despite me making an appointment a week ago for one. Not unlike most, I have a busy schedule and when I devote two hours to a scheduling window block, I expect for an appointment to occur. So today, I had a window from 3-5 and was given these excuses by David Plumbing at 6:00 pm: """"I am so sorry I am a one man show today my guys are burned out and it took forever to find your number."""" """"We have been inundated with emergencies for three days."""" I get the emergencies everyone has experiences with pipes bursting beforehand, but the phone number? Um, you had it, because you called me last Saturday when I originally set up the appointment. A call BEFORE the scheduled window would have been acceptable to discuss the emergency issue. Before I wasted a precious Saturday afternoon waiting for something that wouldn't be delivered. So now, here it is Saturday night, and my issue still exists and Davis Plumbing failed to deliver. Look elsewhere, folks. Unless you want a customer service nightmare.

Fletch M.

Mr. Davis contacted me and claimed he wanted to find a way to make up for my experience. This was after his first public post calling me a liar, which he has since deleted. After multiple follow ups, Mr. Davis eventually followed through on his promise and on January 12, 2014 refunded me $15, the amount I spent on parts. It was a lot of work, but I am satisfied that they did eventually do the right thing for this customer.

Stan R.

I called Davis Plumbing due to the reviews on Yelp. Alex showed up promptly the next day and gave me a quote of $1500 to install a water line from my house to the meter, approximately 75'. I questioned this price and his attitude was take it or leave it. I SHOULD HAVE LEFT IT. I had already dug the trench and all he had to do was pull the line under a sidewalk (10 minutes) and make the connections at both ends. Since this work was done, I have checked with two other plumbing companies and learned that $500 would have been a fair cost. Get multiple quotes and you probably will not use this company. I never will again!

stacey g.

If we could give no stars we would. We own a small business that was in need of emergency plumbing so we could open later this evening. We went to yelp and chose to call Davis Plumbing due to the reviews. Upon a return call, the person calling back was extremely rude, told us it would be $285 an hour, and preceded to tell us he wasn't stupid. I would be very hesitant contacting this company. Its a shame because we are a small business and want to support others.

Joy H.

Melvin was the first to call us back, quoted us a fair price and knocked out the job promptly.

Nicole G.

It is SO hard to find a decent plumber, but I highly recommend Davis Plumbing. We recently bought a house and have had issues with the toilets as well as some other issues. We called on a Monday and were able to make an appointment for Wednesday. Melvin called Tuesday morning and said he could send someone that day. Awesome! Alex came out, and he is truly THE MAN. After learning that we have a water pressure issue, he looked in every nook and cranny of our house to find a water shutoff valve that I mentioned we couldn't find. After talking to him more about our situation, he made some suggestions that our home inspector mentioned that we needed to make anyway. He got us a quick estimate that was pretty damn affordable and immediately got to work after I gave him the go-ahead. He got everything done in just a little over two hours and was on his way to his next job. I would definitely use these guys again and will recommend them to anyone who needs a good, honest plumber. And if you are lucky to have Alex come out, he's super cool and likes water, so be sure to offer him some.

Lindsay D.

Melvin Davis was very personable on the phone, and knew the issue with a quick explanation of the symptoms. His plumber (Kevin) worked around my tenant's hectic schedule. Upon arriving he found the problem to be much worse than originally anticipated but this did not phase him and he was able to complete the job. There was a minor miscommunication between myself, the owner Melvin, and the master plumber Kevin, but Melvin bent over backwards to insure customer service was his number 1 priority, not many companies recognize it's importance like Melvin Plumbing.