David Hicks Plumbing

Olga E.

I have now used David Hicks at least 5 times. Three disposals installed at three different properties, Leaking Wax seal reinstalled in the toilet, several clogged up drains fixed.
the pumbers are knowledgeable, professional and do not overcharge!
High recommended!

Charles P.

When we first used them, they were wonderful. Used them several times...then we had a big problem with sewage backing up. They came promptly, but without the right tools. They farted around and tried to locate the sewage line in the yard. They got on the roof and tried. Nothing. They gave me a bill of a little more than $500.00. They said though they would give me a credit for that against mapping the sewer lines with a camera and that they would do it within two days. THEN they disappeared. Still had the sewer backup with floors buckling in the house. No calls returned and no mapping. After several days I called another company who did the mapping.

They started sending me bills. I wrote them that they did NOTHING and then offered me a credit that they (clearly) never intended to offer. They sent me bills each month with interest accruing that I had not agreed to. Finally after more calls they agreed to accept half the original bill. I paid them.

Now I am getting bills for the other half they agreed to waive PLUS what appears to be almost two years of interest charges. I personally believe these folks are untrustworthy. I would not refer them to my worst enemy; that would be too cruel. Avoid these plumbers!!!!

Justin C.

My Grandparents had a leak at their main water service. I called David Hicks Plumbing and they were out the same day. Robert came out to repair the line. He was very helpful and explained the entire job before he started. The job took about two hours and my issue was resolved. My grandparents and I were very pleased with the job he did.
Reasonable price.
Great Service.
Will use again.

Karen T.

First time I used Hicks they provided excellent service. They came promptly and fixed a water heater problem professionally and courteously. They were my new favorite plumber. Unfortunately, that was short lived. The second time I called them, for a stopped up toilet, they did not seem happy about being asked to come and they wanted to come back to do the job. Only one man had come and he needed help since the toilet was on the third floor he said. They did not come back when they said they would or even call until several days later. Then they said they had been trying to reach me, but my phone did not show any earlier calls from them. Bottom line--sometimes great, sometimes not so great. Hit and miss plumber. I would try them again, but probably not for a toilet.

S L.

took 3.5 hers to fix a small leak on outside faucet $468!!! I will never use again.

Sara Jo D.

I asked Mr. Hicks to install a new toilet I had purchased, because the contractors from a remodel failed to set the old one on the wax seal properly (3 years ago . . . gross!). The plumber arrived the next day and installed it, new seat and all. It's a beautiful toilet (I know, I know, how can a toilet possibly be beautiful?). And the installer did a beautiful job. The caulking around the bottom is immaculate, and the toilet works perfectly.

Thank you, David Hicks Plumbing!

Robin S.

I've used Hicks Plumbing since the 1970s. They're on time, they're dependable, they're polite, and most importantly, they know their business which in my case includes three historical houses (c. 1865, 1920 and 1938 respectively) the first of which was born without indoor plumbing . They are on my short list of valuable people for running my business.. Robin @ Robin's Nest, Bed and Breakfast Inn.

Amy F.

Came home on a Sunday night to see my master bathroom covered in water. Called David Hicks plumbing at 8am on Monday morning. The man I spoke to was very friendly and helpful. My appointment was scheduled and Mike was at my home by 9am. He fixed the problem with my sink and the charge was only $140 for one hour of labor (I thought emergency plumbing services would be way more than that). Because water had been all over the floor, it soaked through my subfloor and I had to call out a restoration company to dry it out. Mike recommended a company who was also out within the hour and who were also very knowledgable and courteous. He even then called me later in the day to make sure I was pleased with his recommendation. I am very happy with David Hicks plumbing. I definitely recommend them.

Mike L.

DO NOT USE DAVID HICKS. I purchased a house that was completed remodeled, including the plumbing. David Hicks (Mike et al) was responsible for replumbing the entire house. Within a year of moving in, we began having leak issues with the middle bathroom and master bathroom caused by poor workmanship. Called Mike out and he crawfished and said it must be a leak from the sprinkler system. This has resulted in mold issues and damage to the hard wood floors. After turning in to my homeowners insurance ($ 5,000 deductable) they tunneled under the house to repair the leaking drain in the tub. In addition, it was determined that the sewer line connction had disconnected because it was not properly installed. Thought that was the end, but no--it was not the only issue. Now, with more mold and water issues, and another leak test in the master shower, the contractor is back and has ripped out the tile floor, marble and limestone for the shower. Guess what, the drain fixture was never glued or sealed to the drain pipe. Also, the water lines for the middle bathroom sinks both have small leaks resulting in new mold issues and are being replaced. It's a never ending plumbing nightmare all thanks to David Hicks Plumbing

D D.

I have been ripped off by David Hicks Plumbing twice. The first time they replaced bathroom fixtures that didn't need to be replaced. I wrote that off as an honest mistake. The second time I asked them to literally buy the right hose and hook up a washing machine when they were at my house doing other work. $549.77 later had put in new plumbing to "get things up to code."

The City had just had an authorized contractor replace the plumbing David Hicks Plumbing tore out. The City did this as part of a drainage line replacement to take drainage from the back of the property to the front. When I complained about the work and the bill, David Hicks told me to talk to his employee that did the work. The employee wouldn't return my messages. When I called David Hicks, he said I would have to meet the employee at my house and the employee would call me to set up a time. They employee didn't call.

I called again to say his employee never called, he callously stood by the fact the work was done to take the plumbing up to code. When I asked him to come out and show me why the City's work, some of which the employee left in place wasn't at code, he told me I would have to talk to the employee. When I asked to see the permits they got from the City, required if work was being done to take the plumbing up to code, he got really nervous and explained they typically don't get permits. This puts the liability for code violations on his customers, as the work they do is not inspected by the City. When I pointed this out, he told me he would get back to me, By get back to me, he apparently meant send me another invoice with finance charges.

I am reporting David Hicks to the City and the Better Business Bureau. DO NOT use David Hicks Plumbing.