David Gray Electrical Plumbing Heating & Air

Melinda F.

Just moved from out of State & bought an as is fixer upper. I called 2 other plumbers before calling David Gray. David Gray came through. Great service all around, & fast too! The price was in the ballpark of what I researched from other places. I highly recommend them. They hooked up my pipes to the sewer line, snaked my sewer line, and hooked up new kitchen pipes... I will use them again.

Ruth K.

Years ago I used David Gray Plumming , and had a great experience . When I needed an A/C unit I figured let use them again - was I wrong , from the call to the guy who came out to give an estimate the experience was painful . The women on the phone was rude , crass and short , the guy who can out to do an estimate was the same - spent about 15 minutes at the house never went outside to look . Gave me one option and left it was like he was being bothered to come out and do this . I'm sorry but when I'm going to spend 6-8 thousand dollars I would like to has a professional handle the situation. I had to call several times to get the estimate emailed to me and once again the women who answered the phone was rude and as the guy who did the estimate. So maybe David Gray needs to stick to plumming and hire some people who care. customer service can kill a business.

Sharon G.

Very Very Disappointed! I have used David Gray Plumbing for years and have been very happy with them. Unfortunately, I got one bad apple and the company did nothing to resolve the issue. The plumber replaced the tub spout piping and installed the tub spout that I supplied. The week before a plumber from DGP came out and replaced the Hot and Cold stems. However, he didn't turn the hot side enough because right was on and left was off. So the second plumber turned the hot side 180 degrees so the hot would turn on in the correct direction. He corrected what his plumber left and I was billed for it! When the invoice was brought to me to sign, it had 1.5 hours. When I told him he was not even in my house a full hour, he took off 15 minutes. After calling billing with no return call for two days, I reached Kevin and he tells me the GPS on the truck said 4:03 pm until 5:11 pm. THEN WHY DID HE TRY TO BILL ME FOR 1.5 HOURS? Basically, it was the plumbers word against mine and the plumber won! Sorry David Gray, I do not like being cheated and will not call you again. It's a shame, because the work was good.

Jay A.

I have had both David Gray AC and Plumbing technicians here to fix a leaking AC. They failed to fix it and have refused to honor their so called guarente, charging me twice for the AC service within two weeks. When I asked for a price for a new unit, they would not even agree this brand new unit wouldn't leak.

Shari W.

excellent job fixing a slab leak. Jacob (technician) and David, apprentice, were great

Alicia S.

David Gray electricians saved me on a Saturday night when I tried to do some DIY plumbing that went wrong. I really appreciate it. They fixed it quickly and didn't charge an arm and a leg.

Joseph F.

My AC was not blowing cold air. Technician comes out and says it is from the compressor running backwards and resets the unit. AC unit has the same issue the next day. Toby the Thief calls saying it will cost $1,800 in labor costs to repair the AC unit. I call another company to come out and they find out that the drain line is clogged. AC unit has run perfectly after it was unclogged. David Gray has become a Fraudulent company looking to steal money from customers. You do NOT get what you paid for with this company (expensive).

Darlene S.

We started using the heating & AC group because we had used the plumbing group for years & had great service. In 2015 we had them replace our complete AC unit. Early this year during our routine preventative maintenance the technician found a weld in the unit had failed causing the coolant to leak. They sent another technician out to repair at a cost of over $900. They would not warrant their weld which based on our conversations with others should not have failed. Then 3 months later we had an issue where the unit wasn't draining properly. Their technician stated we needed another part installed at a cost of over $1000. I had another company come out & they corrected the issue which was a clogged drain. They fixed the issue in less than 1 hour I talked to David Gray's office manager about these issues & she indicated she would research & get back to me. Never heard back from her so I sent an email to their general manager & never heard back from him. Horrible service!

Jean K.

Gave David Gray Plumbing two shots to do a decent job. First repair on shower pipe leak had to be redone and pay to replace drywall twice. Then the sink leak wasn't repaired properly and continued to leak causing so much damage to the drywall and cabinet that it is now an insurance issue. Almost 900 dollars worth of work totally not worth it.

Tamara K.

Horrible customer service. I was charged for them to come out and take apart a fan they put in 2 weeks prior and then have to rebuild because it wasn't done right the first time. Next, they put in an exhaust fan in my bathroom (didn't have an existing one) and I told both the person making my reservation and the tech who called to be sure to bring ducting since we don't have an existing fan. Instead, the guy cut a hole in the ceiling and just pushed in the fan we bought. No ducting, just sending the moisture to our attic which will only cause more mold issues! To top it off, they took all the loose insulation and just dumped it into one of my outside garbage cans - no bag - and it went everywhere. I have called 3 times, left 2 messages and no one is returning my calls. Going to have to hire another company to properly vent the exhaust fan as it should have been done in the first place. Very upset they did such a crappy job. Never using them again.